Holiday Inn Express Shanghai International Tourism Resort

Holiday Inn Express Shanghai International Tourism Resort Reviews

Holiday Inn Express Shanghai International Tourism Resort

No. 8 Lane 2500, Xiupu Road, Pudong New Area, Shanghai, ChinaView Hotel Details
Holiday Inn Express Shanghai International Tourism Resort
Holiday Inn Express Shanghai International Tourism ResortHoliday Inn Express Shanghai International Tourism ResortHoliday Inn Express Shanghai International Tourism Resort
Check available rooms for your travel dates
We Price Match
1 night

Holiday Inn Express Shanghai International Tourism Resort Guest Reviews

4.7/5
Outstanding
2786 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(2786)
Positive reviews(2741)
Reviews with photos/video(339)
Friendly front desk staff(432)
Delicious breakfast(430)
Offers pick-up/drop-offs(422)
Average sound insulation(102)
Close to amusement park(58)
Easy to call taxis(24)
Has facilities for children(19)
Delicious buffet(13)
Negative reviews(45)
Guest User
Standard Queen Room
Stayed in Jun 2024
Family
7 review
4.5/5
Great
Posted on Aug 10, 2024
Well located and convenient hotel for who wants to go to Disney Park in Shanghai. Good breakfast and Also good food available.
Response from Property: Dear guest, thank you for staying at our hotel. Our hotel is located in Kangqiao Xingyue Headquarters Bay of Pudong New District, adjacent to Shanghai Disney Resort and Shanghai New International Expo Center. It is about a 10-12 minute drive to Disney Park and a 10-minute walk to Line 11 Kangxin Highway Station. It only takes one stop to reach the park. In addition, we provide shuttle buses to and from Disney for free at designated times every day, making it very convenient for travel. Our breakfast menu combines Chinese and Western styles, with freshly brewed coffee and local specialties from Shanghai. The balanced nutrition will inject full vitality into your new day. We look forward to your return visit.Sincerely,IHG Social Listening Team
Guest User
Wonderpea Planet Theme Room
Stayed in Jun 2024
Family
1 review
4.5/5
Great
Posted on Jun 4, 2024
Great spot to stay if you’re going to Disneyland, they provide free shuttle service but they leave on the dot so be extra early or get left behind (they don’t wait for you). Buffet Breakfast was good and they even gifted a snack package for our Disney trip. They have a good view of the metro that goes by which my son loved to watch. Overall a good spot just didn’t have any shops or food near by so bring what you need before coming.
Response from Property: Dear guest,Thank you very much for taking time out of your busy schedule to write us such a wonderful review. The hotel is located in Kangqiao Xingyue Headquarters Bay in Pudong New Area, near Shanghai Disney Resort and Shanghai New International Expo Center. It is about 10 to 12 minutes' drive from Disneyland and about 10 minutes' walk from Kangxin Highway Station of Metro Line 11, just one stop away from the park. And the shuttle bus to and from Disneyland is available at designated times every day without charge, please make a reservation with the front desk when you check in. We strive to provide all our guests with a memorable stay and we are delighted to hear your comments. We look forward to welcoming you back for your next visit!Sincerely,IHG Social Listening Team
Guest User
Standard Queen Room
Stayed in Nov 2023
Solo travelers
5 review
4.7/5
Amazing
Posted on Nov 12, 2023
Location was convenient for Disney. We didn't explore the area around the hotel at all. The rooms were nice and clean with typical amenities. The breakfast was mostly Chinese style with a few bread options. There is a train that passes nearby that could cause a noise disturbance if your room is facing it. My room was not and I thought it was nice and quiet. Overall I'd stay here again if I was going to Disney.
Response from Property: Dear guest, thank you for your evaluation of our hotel. We are very grateful for your stay at our hotel. We are pleased to learn that you are satisfied with the location of our hotel, with clean, tidy, and quiet rooms, complete facilities, and breakfast. The pleasant accommodation of our guests is the greatest pride of our employees, so your feedback is important to us. We look forward to your visit again.Sincerely,IHG Social Listening Team
Anthony
Standard Queen Room
Stayed in Apr 2024
Family
4 review
1.0/5
Posted on Apr 4, 2024
There are hairs around the sink, obviously cleaning is not up to standard Paid a premium on room with shuttle to Disney, when return at night, the shuttle is full and few of us have to stand in the bus, the shuttle is shared with other hotels, it is ridiculous.
Response from Property: Dear guest,we apologize for not being able to provide you with a satisfactory stay. Regarding the hygiene issue, we will give feedback to the cleaning team and strengthen supervision, management and training to ensure that our guests stay safely and comfortably. Our hotel shares shuttle buses with nearby hotels. Thank you for your feedback on the seating issue. Our hotel attaches great importance to this matter and has formally criticized the shuttle bus operator and requested immediate improvement. We look forward to your return stay.Sincerely,IHG Social Listening Team
Ladda
Standard Queen Room
Stayed in Mar 2024
Family
3 review
5.0/5
Outstanding
Posted on May 24, 2024
Hotel located close to the Airport. About 700 meters walking from hotel to subway. The room is clean and the staffs are nice. There is shuttle bus to/from hotel and Disneyland. Anyway, hard to find restaurants nearby the hotel. You have to walk more than 1 km to go to local area where you can find shops and restaurants. I m ok to walk tho.
Response from Property: Dear guest, thank you very much for taking the time out of your busy schedule to write such a wonderful review and give us full marks. We are delighted that you were satisfied with our hotel's location, cleanliness, high-quality customer service, and shuttle service. We strive to provide an unforgettable experience for all guests and are pleased to hear your feedback. Additionally, the hotel offers both Chinese and Western buffet breakfast as well as lunch and dinner services. If you have any questions during your stay, please contact the hotel reception desk and we will be happy to assist you. We look forward to welcoming you back again on your next visit.Sincerely,IHG Social Listening Team
Na
Superior Room (2 beds)
Stayed in Aug 2023
Family
6 review
5.0/5
Outstanding
Posted on Aug 9, 2023
Very good hotel, nice location, big room, robot waiter, good breakfast, free shuttle bus to Disney. Highly recommend
Response from Property: Dear Guest, Thank you for posting a review of our hotel. We are glad that you enjoyed your stay at our hotel. All staff at our hotel strive to provide our guests with a satisfying stay and we will take your feedback as valuable feedback. We look forward to seeing you again. Best regards IHG Social Listening Team
Alexx2024
Superior Room (2 beds)
Stayed in Dec 2023
Family
4 review
4.2/5
Very Good
Posted on Jan 25, 2024
Everything according to Holiday inn standards. No very far from the airport if you travel by taxi. From subway it's a quite distance (10-15 min).
Response from Property: Dear guest, thank you for visiting our hotel and sharing your stay with us. Our hotel is located in Kangqiao Xinyue Headquarters Bay, Pudong New Area, adjacent to Shanghai Disney Resort, about 10 to 12 minutes drive from Disneyland, and about 10 minutes walk from Kangxin Highway Station of Metro Line 11, which brings you an easy and convenient traveling experience. We look forward to seeing you again. IHG Social Listening Team
Desmond
Standard Queen Room
Stayed in Dec 2023
Family
2 review
4.2/5
Very Good
Posted on Dec 24, 2023
Room was clean, comfortable. Good spread of breakfast selection. Shuttle to Disneyland was convenient.
Response from Property: Dear guest, thank you very much for your review of our hotel. We are pleased to hear that you have enjoyed a pleasant accommodation experience. We strive to provide all guests with an unforgettable stay experience, and we are glad to hear your feedback. We look forward to your next visit.Sincerely,IHG Social Listening Team
Pua
Standard Queen Room
Stayed in Jun 2023
Business travelers
10 review
5.0/5
Outstanding
Posted on Jun 16, 2023
Good service provided by Ms Dora and Mr Leone too… they were very attentive to our request. Good job!
Response from Property: Dear guest,We are very happy to hear you enjoyed your stay with us. I will certainly share your kind comments with our staff, particularly the staff you have mentioned by name. We certainly look forward to seeing you again and hopefully sooner rather than later! Sincerely,IHG Social Listening Team
TracyGoh
Standard Queen Room
Stayed in Dec 2023
Family
4 review
4.7/5
Amazing
Posted on Jan 5, 2024
Breakfast was not too bad. The nearest metro is 900m away (might not seem like a lot until you’re dragging your 20kg luggage in the 1 degree weather). But the hotel does offer to and fro service from Disneyland. The design of the room is really cute. Cleanliness is good.
Response from Property: Dear guest,Thank you for staying in our hotel and taking your valuable time to share your stay with us.I am pleased to see that you enjoyed your stay and if you have any questions please don't hesitate to contact our front desk, we will try our best to help. We look forward to seeing you again. Have a good day! Sincerely,IHG Social Listening Team
Guest User
Standard Queen Room
Stayed in Feb 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Feb 2, 2024
Was a great experience, they had great amenities & great service as well.
Response from Property: Dear Guest, Thank you for your review of our hotel. We appreciate your stay at our hotel. We are pleased to learn that you enjoyed your stay. It is our staff's greatest pride to have happy guests, so your feedback is important to us. We look forward to welcoming you back.Sincerely,IHG Social Listening Team
Guest User
Standard Queen Room
Stayed in Mar 2024
Travel with friends
2 review
4.2/5
Very Good
Posted on Mar 10, 2024
Very convenient to Shanghai Disney and good breakfast overall.
Response from Property: Dear Guest:Thank you very much for your review. We are glad that the location of our hotel and the delicious breakfast pleased you. Our hotel Pudong New Area Kangqiao Xingyue Headquarters Bay, about 10 to 12 minutes drive from Disneyland, about 10 minutes walk from the subway line 11 Kangxin Highway Station, just one stop to the park. And with daily shuttle buses to and from Disneyland available at designated times without charge, we want our clients to feel more relaxed whether they are working or traveling. We look forward to your next trip!Sincerely,IHG Social Listening Team
Abbi
Standard Room - Garden-View (Double Bed)
Stayed in Mar 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Mar 12, 2023
A very convenient hotel for Disney location. They room was big and clean. The breakfast was suitable for the price. Overall a great stay!
Response from Property: Dear Guest,Thank you so much for taking the time out of your day to give us a wonderful review with a perfect score. We are pleased that you were pleased with our hotel's convenient location, clean environment and delicious breakfast. We strive to provide a memorable experience for all of our guests and it is always a pleasure to hear that we had such a great experience. We look forward to seeing you again on your next visit!IHG Social Listening Team
QusayQais
Standard Queen Room
Stayed in Jul 2023
Family
55 review
4.5/5
Great
Posted on Jul 26, 2023
The hotel serves is very good with nice stuff I book for one night and was about to change hotel but manager offers big room so I continue my booking. We enjoyed our stay
Response from Property: Dear guest,We are very happy to hear you enjoyed your stay with us. I will certainly share your kind comments with our staff, particularly the staff you have mentioned by name. We certainly look forward to seeing you again and hopefully sooner rather than later! Sincerely,IHG Social Listening Team
Guest User
Standard Queen Room
Stayed in Dec 2022
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jan 2, 2023
Convenient location for Disneyland and Pudong airport. Quality is excellent. Breakfast is good (Chinese cuisine). Service is excellent! I suggest you take a walk around the neighbourhood if you have the time.
Response from Property: Dear guest ,Thank you for staying at our hotel and for taking the time to share your stay with us. We are pleased to read that you were satisfied with our hotel's location, excellent service and nutritious and delicious breakfast. The hotel is located at Kangqiao Star Moon Headquarters Bay in Pudong New Area, near Shanghai Disney Resort and Shanghai New International Expo Center. About 10 to 12 minutes drive from Disneyland, it is particularly convenient to go out to Shanghai Disneyland. We look forward to seeing you again. Have a great day. Yours sincerely, InterContinental Hotels Group Social Listening Team