Fuyi International Hotel (Shanghai International Tourism Resort Zhoupu)

環境好房間乾淨，推薦

We stayed in Shanghai too late, so we booked this hotel on the spur of the moment. I didn't expect it to be so comfortable. The whole environment is very comfortable, the overall layout of the room is very warm, and it's very experiential. The bed is very comfortable. The girl at the front desk saw that we were with a child, so she immediately upgraded us to a deluxe king-size bed room with more space. It was a very comfortable trip to Shanghai.

The room is spacious, the service staff is very polite and patient, thank you very much, the hotel is very close to Disney, very convenient, I will stay here when I come to Shanghai in the future, it is really great!

The hotel is full of money and the service from the handsome guy is also very good

Not bad

The room is pretty good and the price is right

The room was surprisingly large, but the window was difficult to open, the air conditioner could not be selected for cooling or heating, the bathroom had no exhaust, and the shower base was broken. I told the front desk the next day, but it was not fixed until the day I left the hotel!

I booked a big bed in a hotel, but after arriving at the store, I was told by the front desk that there were no big beds available. I heard the front desk muttering that there were two orders with the same name and they stayed in the wrong place. Then the front desk told me that there were no big beds available and asked if I wanted to change to twin beds. I was very depressed and asked why I could book a big bed room but there was no room available at the store. The front desk said that there were no big bed rooms available and they could help me upgrade to a suite so that I could give a good review. I told the front desk that I didn't need a suite because I was staying alone. The front desk told me again that I could get a refund if I didn't stay and asked me to refund it myself. The front desk's operation really shocked me. Obviously, big bed rooms are still on sale, but when I arrived at the store, they said that there were no rooms available for check-in. I didn't know why. Because it was late, I asked the front desk to change to a suite first. When checking in, the front desk said to me, "Why are you so hard to talk?" I was wondering if it was my fault? After arriving at the room, I contacted Ctrip customer service to explain the situation. The customer service contacted me later and said that there were big bed rooms available for check-in, but the front desk wanted me to upgrade to a suite experience. I was instantly upset. I asked the waiter at the front desk and she said that there were no big bed rooms available and there was no other way to change the room type. This waiter really treated others as **. Do I need to stay in a suite when I check in alone? The front desk service awareness is very poor. The tone of their speech is also very uncomfortable, which makes me feel offended. This is the first time I write a bad review!

The room was elegant and classy, ​​the service was excellent, and they even gave us a few extra bottles of water.