DeRUCCI Hotel(Shanghai Hongqiao Flagship store of National Convention and Exhibition Center) Reviews
DeRUCCI Hotel(Shanghai Hongqiao Flagship store of National Convention and Exhibition Center)
Gate 6, Jishengweibang furniture city village, No. 4369, Yinggang East Road, Zhaoxiang town, Shanghai, ChinaView Hotel Details
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DeRUCCI Hotel(Shanghai Hongqiao Flagship store of National Convention and Exhibition Center) Guest Reviews
4.6/5
Very Good
1681 review
Verified reviewsLocation4.6
Amenities4.7
Service4.6
Cleanliness4.7
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All Reviews(1681)
Positive reviews(1630)
Reviews with photos/video(224)
Friendly front desk staff(228)
Comfortable bed(139)
Delicious breakfast(82)
Large rooms(73)
Close to metro(32)
Perfect for business trips(29)
Stayed multiple times(15)
Has rooms for families(8)
Negative reviews(49)
Anonymous User
Stayed in Oct 2023
Business travelers
7 review
Posted on Dec 7, 2023
Strange new hotel. The hotel is located is far. Not available by metro. The staff is not helpful.
Response from Property: Dear guest, thank you very much for taking the time to share your experience at the hotel. We are sorry for the problems you encountered during your stay, and we apologize for the inconvenience caused to you. Your tolerance and understanding are encouragement and support for our work! Sincerely looking forward to your visit again!
KHALIL-UR
Guestroom (2 Beds) (No Window)
Stayed in May 2023
Friends
6 review
Very Good
Posted on May 2, 2023
I spent a one night at this hotel with my friend and i would like to say something about the hotel services or management, emmm, well it was a nice experience and i would like to stay again if i come to Shanghai again. That's it.
Response from Property: Xiaomu thought that she was being dazzled. Xiaomu's service was recognized by her. Xiaomu thought it was a 5-point rating. However, Xiaomu will continue to work hard. She looks forward to a 5-point praise from her next time.
Caishuhui
Guestroom (Double bed)
Stayed in Oct 2021
Business travelers
14 review
Outstanding
Posted on Oct 18, 2021
The place was abit out of city but the room was ok and the bed was good
Response from Property: Thank you for your support and kindness! Thousands of words arrived but your satisfaction, because every guest happy smile, for us are an encouragement and support, small mu will cherish and continue to work hard!
👑 weinierting
Guestroom (2 beds)
Stayed in May 2024
Family
4 review
Posted on May 25, 2024
The room hygiene is really bad, and the service is even worse. As soon as you enter the room, the bed and pillow smell of sweat. Not to mention the shower, the water is not enough to wash, there is only a little water, and it is embarrassing to wash. It is troublesome to change hotels when traveling with a baby. As a result, the misunderstanding of changing rooms the next day is even more infuriating. No one cares about you during the whole process. You are left alone. The service and hygiene are really bad. The changed sheets are not collected and just thrown there. They are unwilling to help change the sheets.
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Guest User
Stayed in May 2024
Business travelers
11 review
Outstanding
Posted on May 22, 2024
I give it 110 points out of 100. The 10 points are because they provide disposable bathtub bags. The bed is very comfortable. It is indeed a hotel opened by a company that specializes in mattresses. There is a full-body massage chair. It is the first choice for people who often travel, work hard, and lack sleep.
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Response from Property: Dear Sir/Madam! It is a great honor to receive your five-star review. I am touched by your insight! Customer satisfaction is our motivation. Sisi will continue to demand high-quality customer service and strive to make you comfortable and at ease every time. Sisi not only has intelligent facilities and enthusiastic service, but also is equipped with ergonomic De Rucci mattresses and air purifiers that make you feel more at ease, ensuring a good sleep every time you stay! Thank you again for coming and look forward to meeting you again! Shanghai De Rucci Sleep Hotel is the same brand as De Rucci bedding. All beds in the hotel rooms are De Rucci brand. The hotel is 800 meters away from Jiasong Middle Road Station on Line 17, and the transportation is very convenient. It is our honor to serve you, and all the hotel staff are looking forward to your next visit
ZHAOXG
Guestroom (Double Bed) (No Window)
Stayed in May 2024
Business travelers
238 review
Outstanding
Posted on May 20, 2024
The selling point of this hotel is the mattress, which is really comfortable. There is also an experience hall on the first floor, where you can try two massage chairs, the red one is strong and the blue one is relatively soft. You should come and stay here for these two massage chairs. The breakfast is also good, with steamed food, bread, fried eggs, and fruits. The front desk service is also very good, and you can see that the store has a good management level.
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Guest User
Guestroom (2 Beds) (No Window)
Stayed in May 2024
Business travelers
1 review
Outstanding
Posted on May 18, 2024
Very good, large space, clean and tidy, no odor, complete facilities, and cheap price, maybe it was booked late, only more than 200, five-star praise. By the way, the front desk Maomao service is good, upgraded to a window room, and extended check-out to after 14:00, great.
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Response from Property: Hotel reply:
Dear guest: I am glad that you and your friends had a wonderful holiday in the hotel. Your comments are the best affirmation and encouragement for our service. We still have many discount activities. Please continue to pay attention to us and welcome you to visit again! Shanghai De Rucci Sleep Hotel and De Rucci bedding are the same brand. All beds in the hotel rooms are De Rucci brand. The hotel is 800 meters away from Line 17 Jiasong Middle Road Station, and the transportation is very convenient. It is our honor to serve you. All hotel staff look forward to your next visit
Xiaoyuduoyu
Guestroom (2 Beds) (No Window)
Stayed in May 2024
Solo travelers
1 review
Outstanding
Posted on May 15, 2024
The sleep butler Xiao Dong is friendly and enthusiastic, and actively provides help. Check-in and check-out procedures are quick, and respond to guests' needs in a timely manner. The room is tidy and clean, the bed is comfortable, and the items are neatly arranged.
The hotel facilities are complete, well-maintained, and can be used normally. Personalized services can be provided according to the special needs of guests.
Communicate well with guests and understand their needs and opinions.
Security guarantee: The hotel has complete security measures to make guests feel at ease. Overall experience: Guests feel happy and satisfied with the hotel as a whole.
Original TextTranslated by Google
Response from Property: Dear guests: I am glad that you and your friends have spent a wonderful holiday in the hotel. Your comments are the best affirmation and encouragement for our service. We still have many preferential activities. Please continue to pay attention to us and welcome you to visit again! Shanghai De Rucci Sleep Hotel and De Rucci bedding are the same brand. All beds in the hotel rooms are De Rucci brand. The hotel is 800 meters away from Line 17 Jiasong Middle Road Station, and the transportation is very convenient. It is our honor to serve you. All hotel staff look forward to your next visit
Guest User
Guestroom (2 Beds) (No Window)
Stayed in May 2024
Business travelers
2 review
Outstanding
Posted on May 10, 2024
The room was clean, tidy, large and quiet. I was especially impressed by Ms. Liu Min at the front desk. Her professionalism, meticulous service and friendly attitude left a deep impression on me. From checking in to answering my questions about the hotel's facilities and services, she showed great patience and responsibility. Her smile and warm words made me feel the warmth and comfort of home.
Original TextTranslated by Google
Response from Property: Dear Sir/Madam! It is a great honor to receive your five-star review. Your insight has touched Sisi! Customer satisfaction is our motivation. Sisi will continue to demand high-quality customer service and strive to make you comfortable and at ease every time. Sisi not only has intelligent facilities and enthusiastic service, but also is equipped with ergonomic De Rucci mattresses and air purifiers that make you feel more at ease, ensuring a good sleep every time you stay! Thank you again for coming and look forward to meeting you again! Shanghai De Rucci Sleep Hotel is the same brand as De Rucci bedding, and all beds in the hotel rooms are De Rucci brand. The hotel is 800 meters away from Jiasong Middle Road Station on Line 17, and the transportation is very convenient. It is our honor to serve you, and all the hotel staff are looking forward to your next visit
Huayangnianhua0614
Guestroom (Double Bed) (No Window)
Stayed in May 2024
Family
1 review
Outstanding
Posted on May 8, 2024
We arrived at the hotel to check in at almost midnight. The front desk lady seemed to be Liu Min. The service was super good. When she saw that we were staying with a young child, she upgraded the original windowless room to a floor-to-ceiling window room for free. She also immediately arranged for children's toothbrushes, slippers and other supplies to be delivered. The robot delivery of food was also great. The breakfast was rich in variety and clean. It was a very satisfactory choice of stay. It was not too far from the subway entrance.
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Guest User
Guestroom (Double Bed) (No Window)
Stayed in May 2024
Solo travelers
1 review
Outstanding
Posted on May 5, 2024
The hotel environment is very good, the service is also very good, it is close to the exhibition, convenient for attending the exhibition, there is also a subway entrance, and you can upgrade your room for free. The price is also acceptable during holidays. It is very good
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Response from Property: Dear guests, thank you very much for choosing and supporting the De Rucci Hotel. It has always been our purpose to focus on providing a comfortable and warm accommodation environment for every customer on the journey and to provide warm, thoughtful, sincere and natural services! All the staff of the De Rucci Hotel wish you a happy life and good work!
Anonymous User
Guestroom (Double Bed) (No Window)
Stayed in May 2024
Couples
2 review
Outstanding
Posted on May 4, 2024
The hotel room is very big, indeed 30+㎡. The environment is very comfortable, and the supporting facilities are pretty good. The room we originally booked was windowless, and the front desk upgraded the window for us for free, but because the high-rise window is pushed open, the bracket is a bit broken, which is almost the same as not having it, because it will close by itself when pushed open. However, the flaws do not outweigh the merits, the space and environment are quite good for a price of less than 300!
One point that must be emphasized, my girlfriend also repeatedly said: It is worthy of being a sleep hotel, the bed is really comfortable to sleep on! This mattress is supported, and it will not be soft and sagging and cause back pain.
Original TextTranslated by Google
Response from Property: Dear Sir/Madam! It is a great honor to receive your five-star review. I am touched by your insight! Customer satisfaction is our motivation. Sisi will continue to demand high-quality customer service and strive to make you comfortable and at ease every time. Sisi not only has intelligent facilities and enthusiastic service, but also is equipped with ergonomic De Rucci mattresses and air purifiers that make you feel more at ease, ensuring a good sleep every time you stay! Thank you again for coming and look forward to meeting you again! Shanghai De Rucci Sleep Hotel is the same brand as De Rucci bedding. All beds in the hotel rooms are De Rucci brand. The hotel is 800 meters away from Jiasong Middle Road Station on Line 17, and the transportation is very convenient. It is our honor to serve you, and all the hotel staff are looking forward to your next visit
Zuihouweixiao
Family Friendly Room
Stayed in May 2024
Family
20 review
Posted on May 5, 2024
Close to the subway station and outlet mall, the room is quite big, the breakfast is simple, but the hygiene in the room is very embarrassing. See the pictures. Not satisfied
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying with us and taking the time to share your experience with us. We are sorry for giving you a bad experience during your stay. Regarding the room hygiene issue you posted, we have notified the housekeeping staff to clean the carpet. The hotel is constantly developing and the facilities you see will continue to improve. At the same time, we will strengthen the management of hotel hygiene and strive to bring you better service. Please believe that we want to do more for our guests. De Rucci Sleep Hotel welcomes you to stay again!
Anonymous User
Guestroom (Double Bed) (No Window)
Stayed in Apr 2024
Solo travelers
1 review
Outstanding
Posted on Apr 21, 2024
Service: Xiaotian at the front desk provided very good service
Hygiene: The hygiene was very clean
The environment was also very good
Facilities: The hotel rooms are all smart, very convenient to use, and the bedding is also very comfortable
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Guest User
Guestroom (Double Bed) (No Window)
Stayed in Apr 2024
Business travelers
9 review
Outstanding
Posted on Apr 14, 2024
It's all about the details. The hotel is really good and the price is not high. The environment is good and it's not noisy. I recommend it to my friends. The service staff is also very good, especially the details.
Original TextTranslated by Google
Response from Property: Dear Sir/Madam! It is a great honor to receive your five-star review. Your insight has touched Sisi! Customer satisfaction is our motivation. Sisi will continue to demand high-quality customer service and strive to make you comfortable and at ease every time. Sisi not only has intelligent facilities and enthusiastic service, but also is equipped with ergonomic De Rucci mattresses and air purifiers that make you feel more at ease, ensuring a good sleep every time you stay! Thank you again for coming and look forward to meeting you again! Shanghai De Rucci Sleep Hotel is the same brand as De Rucci bedding, and all beds in the hotel rooms are De Rucci brand. The hotel is 800 meters away from Jiasong Middle Road Station on Line 17, and the transportation is very convenient. It is our honor to serve you, and all the hotel staff are looking forward to your next visit
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