baseLITE XINTIANDI Serviced Apartment

baseLITE XINTIANDI Serviced Apartment Reviews

baseLITE XINTIANDI Serviced Apartment

2-4F, No.569 Xizang South Road, Shanghai, ChinaView Hotel Details
baseLITE XINTIANDI Serviced Apartment
baseLITE XINTIANDI Serviced ApartmentbaseLITE XINTIANDI Serviced ApartmentbaseLITE XINTIANDI Serviced Apartment
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baseLITE XINTIANDI Serviced Apartment Guest Reviews

4.5/5
Good
370 review
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.6
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All Reviews(370)
Positive reviews(350)
Reviews with photos/video(51)
Easy to get around(90)
Close to metro(52)
Friendly front desk staff(47)
Convenient for shopping(18)
Well designed(15)
Amazing natural light(11)
Perfect for business trips(11)
Average sound insulation(11)
Negative reviews(20)
A.M.K
Standard Duplex Studio
Stayed in May 2024
Business travelers
67 review
4.7/5
Amazing
Posted on May 9, 2024
Great hotel and clean room. It is like you are in your own apartment, the room have. Refrigerator and washing machine. Also they have on the second floor a kitchen for cooking and rest area, even a play room for playstation . It is directly above the laoximen metro station. Next to the hotel also have restaurant, a gym and a working space .
Response from Property: Greetings to our esteemed customers! Thank you very much for your support of our baselite hotel, we always believe that good reputation must be recommended from the most sincere satisfaction of the guests, and we are also honored to provide you with the best quality service. We are honored to provide you with the best quality service. You are very welcome to choose our hotel again whether you are on a business trip or traveling! We sincerely look forward to seeing you again!
Eysler
Standard Studio
Stayed in Apr 2024
Business travelers
21 review
2.2/5
Posted on Apr 30, 2024
Great show, poor result. Great look & feel online. Then when you get there, unclear what entrance to take (they have 2 locations next to each other), in the location I booked you have to walk a staircase to reach the elevator (nonsense by itself), the. Take the elevator to 3rd floor while my room was at the 5th floor, so with luggage need to walk up to 5th floor. The room was super small, had a moldy smell and upon swiping the bathroom floor the tissue was filthy dirty. I made a video but can’t upload since only pictures are allowed. All in all, a terrible experience, NEVER again this brand!!!
Response from Property: Dear valued customer,Thank you for taking the time to evaluate our services. We are sorry to learn that this experience did not meet your expectations and we extend our sincere apologies. As baseLITE Xintiandi, we are committed to providing meticulous service to every customer. We take your feedback very seriously and would be happy to assist you in any way possible. Every member of the team at baseLITE, Xintiandi, looks forward to meeting you again and providing an even better service experience.
Martina Travel and Marvel
Exquisite Duplex Studio
Stayed in Apr 2024
Solo travelers
7 review
3.7/5
Posted on Apr 17, 2024
The location is very convenient: close to the metro station Laoximen but also walking distance to Xintiandi area. Common area are really nice
Response from Property: Dear customer, hello! Thank you very much for your support of our Baselite Hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again
Guest User
Standard Studio
Stayed in Jun 2024
Family
5 review
4.5/5
Great
Posted on Jul 1, 2024
The Baselite service apartment is just beside the Laoximen station. Exit 1. It is very convenient and the room was nice. İi was upgraded to loft type of room. Recommended
Hugo Avery
Exquisite Duplex Studio
Stayed in Jun 2024
Other
3 review
5.0/5
Outstanding
Posted on Jun 24, 2024
The service staff are really great! Especially Lydia who helped me a lot. The room was very comfortable indeed.
Response from Property: Greetings to our esteemed customers! Thank you very much for your support of our baselite hotel, we always believe that good reputation must be recommended from the most sincere satisfaction of the guests, and we are also honored to provide you with the best quality service. We are honored to provide you with the best quality service. You are very welcome to choose our hotel again whether you are on a business trip or traveling! We sincerely look forward to seeing you again!
Ceejay85
Selected Duplex Studio
Stayed in Jun 2024
Solo travelers
13 review
4.2/5
Very Good
Posted on Jun 20, 2024
While the location was excellent, the hotel wasn't ready for check in for at least two hours. They were 'nice' enough to let me stay until one after explaining the situation. The room is nice enough, but the bathroom was small. The lounge area is very nice though
Response from Property: Dear valued customer, Thank you for taking the time to evaluate our services. We are sorry to learn that this experience did not meet your expectations and we extend our sincere apologies. As baseLITE Xintiandi, we are committed to providing meticulous service to every customer. We take your feedback very seriously and would be happy to assist you in any way possible. Every member of the team at baseLITE, Xintiandi, looks forward to meeting you again and providing an even better service experience.
Guest User
Standard Duplex Studio
Stayed in May 2024
Friends
1 review
5.0/5
Outstanding
Posted on May 25, 2024
Staff can speak english , location very closes to MRT Laoximen Exit 1 we stay here for 2 days really recommended . I like resting area and also kitchen . Next time i will booking here again .
Response from Property: Greetings to our esteemed customers! Thank you very much for your support of our baselite hotel, we always believe that good reputation must be recommended from the most sincere satisfaction of the guests, and we are also honored to provide you with the best quality service. We are honored to provide you with the best quality service. You are very welcome to choose our hotel again whether you are on a business trip or traveling! We sincerely look forward to seeing you again!
Dmitry Sukh
Exquisite Duplex Studio
Stayed in May 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 5, 2024
Great experience! The hotel is very stylish and modern. The staff is friendly, helpful and quite good in English if to compare to other places in China we stayed at. There is a washing machine with the built-in drying function in the room, which was very convenient to refresh our clothes after visiting a couple of other cities. The location is also amazing, the hotel is literally two minute away from the metro station. And it’s the line that helps you get to the major attractions in no time. It’s also the line that leads to the Shanghai Hongqiao railway station (30 minutes ride) — which was a blessing during the holidays as even though the cities are crowded you are sure to get to the station in time and without unexpected adventures. Thanks for the stay!
Response from Property: Greetings to our esteemed customers! Thank you very much for your support of our baselite hotel, we always believe that good reputation must be recommended from the most sincere satisfaction of the guests, and we are also honored to provide you with the best quality service. We are honored to provide you with the best quality service. You are very welcome to choose our hotel again whether you are on a business trip or traveling! We sincerely look forward to seeing you again!
Tracy
Standard Studio
Stayed in Apr 2024
Friends
3 review
5.0/5
Outstanding
Posted on May 4, 2024
The hotel location is next to exit 1 of Laoximen station, it is very convenient to go anywhere, the hotel staff is very cute and also helped us order food in Meituan, high recommend.
Response from Property: Greetings to our esteemed customers! Thank you very much for your support of our baselite hotel, we always believe that good reputation must be recommended from the most sincere satisfaction of the guests, and we are also honored to provide you with the best quality service. We are honored to provide you with the best quality service. You are very welcome to choose our hotel again whether you are on a business trip or traveling! We sincerely look forward to seeing you again!
Mathias92
Standard Studio
Stayed in Mar 2024
Couples
13 review
5.0/5
Outstanding
Posted on Mar 29, 2024
Perfect place for us. Free use of washing machine, billiard, fitness room etc. We totally recommend this place!
alexppp
Exquisite Duplex Studio
Stayed in Mar 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Mar 19, 2024
Everything was outstanding . I am usually concerned about the smell of the room but everything seems to be very clean and fresh . One thing i do want to mention is that for somereason when i turn on the bathroom fan it sprays bit of strange smell that stings but overall very nice
Response from Property: Hello dear customer! Thank you very much for your support of our baselite hotel. We always believe that good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely looking forward to seeing you again
EB3
Standard Duplex Studio
Stayed in May 2024
Couples
9 review
5.0/5
Outstanding
Posted on May 29, 2024
Very clean, great room, right in front of metro station so very convenient.
Response from Property: Dear customer, hello! Thank you very much for your support of our Baselite Hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again for business trip or travel! Sincerely look forward to your visit again!
Anonymous User
Selected Duplex Studio
Stayed in Mar 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 2, 2024
Nice accommodation, good amenities in the common areas (billiard, karaoke, video games...). A bit noisy, especially the 'water pump' that's triggered everytime you use water... But overall great value for money, very convenient metro-wise.
Guest User
Standard Duplex Studio
Stayed in Feb 2024
Couples
4 review
4.5/5
Great
Posted on Mar 12, 2024
This was a great option for us staying a week in Shanghai. Close to the metro, had everything we needed. Staff provided plenty of free water. Nice big windows. A bit echoey in the halls, not the most soundproof, but great spot overall. I assume due to off season, there were not many people in the communal areas to meet and chat to
Response from Property: Hello dear customer! Thank you very much for your support of our baselite hotel. We always believe that good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely looking forward to seeing you again
Paula Lingyi Sun
Exquisite Duplex Studio
Stayed in Feb 2024
Couples
4 review
5.0/5
Outstanding
Posted on Feb 22, 2024
We had a wonderful stay at Baselite. The position is very convenient and the apartment we got was nice and had many amenities. The building itself is well kept, it has a common kitchen and many others activity rooms. Subway is right around the corner, many attractions are walking distance. Would come back again! ☺️
Response from Property: Hello dear customer! Thank you very much for your support of our base hotel. We always believe that good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely looking forward to seeing you again