Mandarin Oriental Pudong Shanghai

一次完美的入住體驗！酒店位置就位於黃浦江畔，且在浦東鬧市中取靜。酒店裝修各處都透露出奢華，文華東方的老錢風在這裏盡顯。房間足夠寬大，設施設備一應俱全，床品軟和舒適。服務人員態度親切，尤其是前台的Mia小姐，笑意盈盈，聽説我們來過紀念日給我們準備了蛋糕，再次感謝！之後有機會還會再次入住。

這次酒店入住體驗堪稱完美。因為出差選擇距離較近的文華東方，果然名不虛傳！特地要表揚前台的Linda小姐姐熱情又耐心，答疑解惑全程貼心，讓旅途疲憊瞬間消散，還詳細推薦了周邊美食。房間整潔舒適，設施齊全。房間景色優美，視野開闊。後續有需求時，工作人員響應迅速，完美解決。無論是服務還是環境，都遠超預期，下次還來！

Mandarin Oriental Shanghai: A luxury experience beyond expectations This stay at Mandarin Oriental Shanghai can be said to be a luxury experience beyond expectations. From the moment I stepped into the hotel, I was impressed by its elegant atmosphere and meticulous service. What impressed me most was the excellent service ability and skills of the hotel staff Steven. Steven's service is exemplary: **Anticipate in needs and take the initiative to serve: Steven always anticipates my needs in advance and takes the initiative to help. Whether it is recommending a suitable room type for me at check-in or carefully asking about my food preferences during meals, he makes me feel valued and cared for. **Professional and efficient, problem-solving: When I encounter problems, Steven always appears at the first time and solves the problems with a professional attitude and efficient execution. There were some minor problems with the air conditioning in my room. Steven quickly contacted the engineering department for repairs and solved the problem in the shortest time without affecting my stay experience at all. Sincere and friendly, feel at home: **Steven's service is not only a formalized courtesy, but also full of sincerity and friendliness. He always remembers my name and preferences, and talks to me like a friend, making me feel the warmth of home in a foreign land. In addition to Steven's excellent service, other aspects of the Mandarin Oriental Shanghai are also impressive: **Luxury and comfortable guest rooms, spacious and bright, elegant and luxurious decoration, comfortable and soft bedding, and all kinds of facilities are available, allowing me to enjoy comfort and convenience. **Exquisite and delicious dining: The hotel has many restaurants and bars with different styles, providing a variety of food options such as Chinese, Western, and Japanese food. Every dish is exquisite and delicious, which is unforgettable. **Full-facility leisure and entertainment: The hotel is equipped with leisure and entertainment facilities such as gyms, swimming pools, and spas, allowing me to relax and enjoy a pleasant time after a busy schedule. In short, the Mandarin Oriental Shanghai has created an unforgettable stay experience for me with its excellent service, luxurious facilities and exquisite food. Steven's outstanding service ability and skills are the icing on the cake for this experience. I believe that Mandarin Oriental Shanghai will be my first choice for future business trips. I will also recommend this hotel to my friends so that they can also experience this luxury and warmth.