Crystal Orange Hotel (Shanghai Hongqiao Hub Railway Station) Reviews
Crystal Orange Hotel (Shanghai Hongqiao Hub Railway Station)
No.568 Shenchang Road, Minhang District, Shanghai, ChinaView Hotel Details
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Crystal Orange Hotel (Shanghai Hongqiao Hub Railway Station) Guest Reviews
4.8/5
Excellent
658 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(658)
Positive reviews(646)
Reviews with photos/video(107)
Easy to get around(82)
Classy environment(74)
Close to train station(52)
Friendly front desk staff(49)
Quiet & comfortable(41)
Delicious breakfast(22)
Perfect for business trips(12)
Nice bathtub(8)
Negative reviews(12)
Anonymous User
Panoramic Deluxe Queen Room
Stayed in Mar 2024
Other
16 review
4.7/5
Amazing
Posted on Apr 20, 2024
There is a Starbucks in the lobby, and it is not far from Hongqiao Tianjie. It is convenient to eat and drink. The rooms are all in the sunken space facing the outside, so you have to draw the curtains at all times, otherwise it will be embarrassing...
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Response from Property: Dear guest: Hello! Thank you very much for staying at the hotel and giving us your comments. We regret that we did not bring you a perfect stay experience. If you have any questions or suggestions during your next stay, please feel free to contact us. We look forward to seeing you again!
Shiminfan
Executive Double Room
Stayed in Mar 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Apr 13, 2024
The front desk was really friendly. The room was very clean. They also gave me a delayed room. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your sincere praise. Your encouragement is the driving force for our progress, but we will never stop there. Crystal journey, crystal company, look forward to meeting you again!
Guest User
Panoramic Deluxe Queen Room
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 9, 2024
I brought my kids to Disneyland. We arrived very late that day and it was a bit far to go to Pudong. It was not convenient to bring kids, so we stayed near Hongqiao Railway Station. I was very satisfied with the check-in experience. The aunt helped us wash our clothes. I also thank the front desk lady for not only bringing my daughter toothpaste and toothbrush when she checked in, but also bringing her a small toy. It was very thoughtful. Thank you. The room is on the first floor below. You can see the outside when you open the window. It is simple and clean. It is a smart hotel. My daughter played with Xiaodu in the room for a long time. The takeaway we ordered was delivered by a robot, so we didn’t have to go to the front desk to get it. When it arrived, my daughter called us and opened the door. She ran after the robot when she opened the door 😂 I didn’t order breakfast, but the guy at the front desk gave me a discount for breakfast and helped me get a membership. I will definitely stay at your place if I come to Hongqiao next time.
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Response from Property: Dear guest: Thank you for staying at Crystal Orange Hotel Shanghai Hongqiao Hub Railway Station and sharing your experience! I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our driving force for continuous progress. Crystal journey, Crystal company, look forward to meeting you again!
Guest User
Panoramic Deluxe Queen Room
Stayed in Mar 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 8, 2024
The room is large and clean, and the mattress is very comfortable. There was a document that needed to be printed urgently, and the very patient front desk lady and administrative lady helped solve the problem. It is very close to Hongqiao Railway Station and subway station, recommended!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at our hotel and giving us your comments. We are glad to see your recognition of our work. With your trust, we will keep making progress and be ready to provide high-quality services to every guest at any time. We look forward to your visit again!
Anonymous User
Panoramic Deluxe Queen Room
Stayed in Mar 2024
Couples
4 review
5.0/5
Outstanding
Posted on Apr 5, 2024
Very convenient, the place to stay is also very quiet and clean. I will stay here again next time
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at Crystal Orange Hotel Shanghai Hongqiao Hub Railway Station and giving us a good review! We will continue to work hard to provide you with more thoughtful and comfortable services, and look forward to meeting you again!
Guest User
Executive Double Room
Stayed in Feb 2024
Family
4 review
4.7/5
Amazing
Posted on Mar 26, 2024
Unexpectedly good!
I thought it was a fast hotel, but it was considered a high-end hotel. It was really good to stay in a room with a bathtub for more than 600 yuan
It is a 10-minute walk from Hongqiao Hub with a suitcase, which is acceptable
The service attitude of the front desk lady was super good
But the attitude of the cleaning lady I met was average. It would be better if she could take the initiative to say hello
The room facilities are great! There is Xiaodu voice control, electric switch lights and curtains, a robot to deliver takeout, a smart toilet, and the bathtub is equipped with a disposable bathtub cover, which is very thoughtful
I will stay here next time I come to Hongqiao!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Crystal Orange Shanghai Hongqiao Hub Railway Station Hotel and for correcting our work in your busy schedule. We are very sorry for the imperfect stay experience you have had during this period. Thank you for your valuable suggestions. We have made timely corrections to the hotel's services and look forward to your next visit!
Guest User
Panoramic Deluxe Queen Room
Stayed in Feb 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Mar 16, 2024
The environment is very good, all are intelligently operated, the hotel is clean and sanitary, the transportation is very convenient, and the surrounding shopping malls and other supporting facilities are complete! The price is a bit expensive on weekends, which is quite different from weekdays! But it is normal to be a little more expensive on weekends! I will still come here to stay next time I come to Shanghai!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at our hotel and giving us your comments. We are glad to see your recognition of our work. With your trust, we will keep making progress and be ready to provide high-quality services to every guest at any time. We look forward to your visit again!
Guest User
Executive Double Room
Stayed in Jan 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Mar 2, 2024
The room is very clean and comfortable, all smart. The front desk lady provided great service. She knew I had to catch the high-speed train early in the morning, and she packed breakfast for me and put it at the front desk. It was really thoughtful. Thank you.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at our hotel and giving us your comments. We are glad to see your recognition of our work. With your trust, we will keep making progress and be ready to provide high-quality services to every guest at any time. We look forward to your visit again!
Guest User
Panoramic Deluxe Queen Room
Stayed in Jan 2024
Couples
1 review
5.0/5
Outstanding
Posted on Feb 26, 2024
The room was spacious and in good sanitary condition, but it was a little damp, so the hotel prepared a dehumidifier. The front desk service was very good. Ctrip booked breakfast for only one person, but the guy saw that there were two of us and gave us one free breakfast.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at our hotel and giving us your comments. We are glad to see your recognition of our work. With your trust, we will keep making progress and be ready to provide high-quality services to every guest at any time. We look forward to your visit again!
Zuiying123
Executive Double Room
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 21, 2024
A very good hotel. My child fell asleep when I arrived and I needed to hold him. The front desk lady helped me carry my luggage to the room. She was warm and thoughtful. The room was spacious and clean. There were also various drinks and breakfast varieties. The surrounding area was convenient and met basic needs.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your sincere praise. Your encouragement is the driving force for our progress, but we will never stop there. Crystal journey, crystal company, look forward to meeting you again!
Guest User
Panoramic Deluxe Queen Room
Stayed in Jan 2024
Travel with friends
2 review
4.5/5
Great
Posted on Feb 27, 2024
Not bad, I've stayed here before, but the room is a bit small this time. The bedding is clean and tidy. Also, the steps at the entrance of the hotel are convenient for pulling suitcases, but there should be a sign. I accidentally stepped on the empty space every time I went out after staying here twice, and I even twisted my foot this time 😂
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Response from Property: Dear guest: Hello! Thank you for choosing Crystal Orange Hotel Shanghai Hongqiao Hub and for giving us your valuable suggestions during your busy schedule. We will definitely consider and adopt your feedback and strive to bring you a more perfect stay experience. We look forward to your next visit!
Guest User
Executive Double Room
Stayed in Jan 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 13, 2024
The room is clean and warm, there is a self-service laundry room, and the breakfast is great
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Crystal Orange Hotel Shanghai Hongqiao Hub Railway Station and sharing your stay experience with us in your busy schedule. Ba Jin said, "Beautiful and warm things are deep in memory." Memory is warmth, and warmth is memory. The world has changed, but the warmth in memory remains unchanged. I hope Crystal Orange will be the eternal warmth in your memory! The hotel is a 12-minute walk from Hongqiao Railway Station, and can be reached by Line 2 and Line 10. Welcome to come back often!
Jianjiaotudou
Executive Double Room
Stayed in Nov 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on Dec 6, 2023
The hotel is very good, not far from the high-speed rail station. The room is in the underground courtyard, which is quite unique. They also helped me send the lost clothes. Thoughtful.
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Response from Property: Dear guest: Hello! Thank you for staying at Crystal Orange Hotel Shanghai Hongqiao Hub Railway Station! Thank you for your five-star praise! There are countless scenery on the road, and it is infinitely joyful for you to stop for us. The hotel is beautiful because of your arrival. I hope to spend the good time with you in the future! Hotel General Manager: Pipi
Boyu S
Panoramic Deluxe Queen Room
Stayed in Oct 2023
Business travelers
26 review
5.0/5
Outstanding
Posted on Feb 15, 2024
The overall environment is good, the price/performance ratio is high, the location is OK, I often stay in this hotel, the staff is also quite enthusiastic, and they also upgraded the room type for free and helped with the luggage
Original TextTranslated by Google
Response from Property: Dear guests, Happy New Year! Thank you for staying at Orange Hotel Shanghai Hongqiao Hub Railway Station and giving us a good review. Thank you for your affirmation of us. In order to provide you with a more meticulous and thoughtful service experience, satisfaction has only a starting point but no end. We will look forward to your next visit with sincerity, sincerity, care and love. The hotel is a 12-minute walk from Hongqiao Railway Station and can be reached by Line 2 and Line 10. I wish you a good mood every day!
Guest User
Panoramic Deluxe Queen Room
Stayed in Oct 2023
Solo travelers
5 review
5.0/5
Outstanding
Posted on Nov 13, 2023
It's really nice and the hotel is very clean. I forgot to take my iPad with me, so I contacted the hotel and the lady helped me to send it quickly. The service attitude is really good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for staying at Orange Crystal Shanghai Hongqiao Hub Railway Station Hotel and giving us a good review! We will continue to work hard to provide you with more thoughtful and comfortable services, and look forward to meeting you again!
Hotel General Manager: Pipi