Harbor Hotel Lakeside

Bad review! Bad review! Bad review! Absolutely bad review. I really don’t want to give it a single point. First of all, there is a huge gap between the physical hotel and Ctrip hotel booking promotions. Secondly, the hygiene of the room is extremely poor. There is a lot of cigarette ash in the drawer of the bedside table in the room. There is a large amount of mold in the teapot and the wardrobe. There were empty cigarette shells left behind by the previous guest. The cup had not been disinfected at all. The tiny particles attached to the cup were visible to the naked eye. The towel disinfection work was not done well, and there was no towel disinfection record. The garbage in the room was not disposed of. It was not until I called the front desk that someone came to clean it. They wiped it and left without my permission. The door lock of the room was seriously short of power. After closing the door lock, the alarm kept ringing. Let the hotel engineering The department staff came to repair and said that our door was not closed properly. Since I took three elderly people on vacation together, I decided to check out, refund and change to a hotel. However, the hotel front desk tried every means to prevent me from making a reservation with Ctrip. I was really angry because the center was pushing the envelope and I called ***** and ******** (Shanghai Municipal Bureau of Culture and Tourism) and the Shanghai Ctrip complaint hotline to complain. Fortunately, the matter was resolved, which was very helpful. My heartfelt thanks to Shanghai Ctrip for refunding all hotel booking fees. (Warm reminder: Due to threats from the hotel, the pictures and videos are no longer displayed. I hope all travelers will do some research before booking the hotel. You must not choose this kind of Yin Yang hotel.)

The room was not clean, the used items were not replaced, and there was no one at the service. There was only one person at the front desk at night. I had to go down and get anything I needed. I didn’t even bother to turn on the walkway lights. It was so dark that it was too scary, even at the front entrance. I couldn't understand the situation. In short, it's not as good as a chain hotel. I won't go to a hotel like this again. The service is too bad.

Looking at the hotel building and Ctrip photos, combined with the price in Fengxian, I thought it should be good, so I booked it, but the result was disappointing! There are obvious stains on the carpet, there are no disposable slippers, and the water provided is very cheap off-brand water, the drain is leaking and rusty, the toilet is stained, the quilt has some unwashed stains, the quilt and pillows are very thin (and cheap express It’s almost like a hotel), and the air conditioner didn’t feel warm even after I turned it on all night! Not recommended anyway! ! If I had known better, I would have preferred to live further away in Quanji (only over 100 yuan), and use the remaining money to take a taxi... The lady at the front desk was very friendly, but the hotel itself was so run down!

The room price does not match the experience. The room price is worth at most 150, and the breakfast is rubbish. The house price smells weird, the air conditioner is freezing, the reviews are bad, oooooooooooooo

The room is extremely ugly! The bathroom is not as clean as the public toilets on the street! Several used rolls of paper were placed on the toilet, and there were some blood stains on the floor that had not been wiped clean! The room settings are extremely old!

Except for the good-looking front desk clerk, this hotel has nothing good about it. The bathtub is broken, there is no paper in the bathroom, and you can hear the conversation next door clearly. The price/performance ratio is too low.

1. The hotel is not non-smoking. There are people smoking in the lobby and the smell of smoke fills the corridors. 2. The breakfast food and environment in the hotel restaurant are very poor. The food is not kept warm and the milk is too watery. 3. The service quality is very poor. I was reminded three times to send towels to the room, but no service was received.

酒店雖然有點舊了，但是服務還是很好，早餐不錯。住了幾次了。

環境：很好 衞生：乾淨 服務：很好