I have actually stayed in this hotel 3 times, and this time the experience was very bad.
1. When I checked in, the front desk said that they upgraded my room. I asked if I could change to a king-size bed instead of upgrading. They told me that I could not upgrade but I could cancel and rebook. (The double bed of the next level is worth 500+, the king-size bed is 300+, and my original order is 300. This makes me very suspicious of the authenticity of the so-called room upgrade. Why would they upgrade me to a more expensive room type, but not agree to change the cheaper one?) I feel that the room upgrade is a routine. Moreover, the tone of the front desk's refusal was very blunt. At the same time, I am sure that there are more than 300 king-size beds on sale on the Internet.
2. This time, I accidentally discovered that there was a small print on the bedside table that said [Room bedding is changed every three days], and of course it also reminded me that if there is a need, I can contact the housekeeping depar**ent to change it for the guests. First of all, this information is not very obvious. I didn't even find this rule until my third stay. I don't know if other guests have found it. Secondly, this mechanism is really unhygienic and unreasonable. Finally, when I found the reminder and called the front desk immediately (around 21:00) to ask for a change of bed sheets and pillowcases, I was told that the housekeeping depar**ent had gone off duty. I could only sleep in my outer pants all night, which was a very bad experience. Of course, I could only say sorry to the next guest. .
In the end: I still like the decoration, but because of the second point, I will never consider staying here again.
Original TextTranslation provided by Google