Anonymous User
May 4, 2024
First of all, the hotel is booked, and it is impossible to refund. Generally, anyone who has searched on Baidu knows that it is allowed to check out before 12 o'clock when checking in to a hotel, and this hotel will deduct money. We can only cancel some trips and stay there. The most unhappy thing is the aunt working at the front desk of the hotel! Has she not received any training or anyone can work at the front desk? She has always spoken to people with a tone of contempt, a contemptuous attitude, and high above. People who don't know think that she came to stay in our hotel and we are waiters. I told her that there was a bug in the room and she didn't think of helping us deal with it. The room is very cold. There is no air conditioning. I didn't see it. The pillow has a smell. I went back to tell the front desk, and she also had an unhappy attitude towards us, saying, "Okay, you go in first." Will you use polite language? This is really the first bad experience I have had since staying in many hotels. Let's not talk about the environment, it's relatively old. It's all acceptable. The price is nearly 400 per night. It's not very cheap. The attitude of the front desk makes you feel bad for the whole day. Bad review, bad review, bad experience!
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