Crowne Plaza Shanghai Pujiang

Crowne Plaza Shanghai Pujiang Reviews

Crowne Plaza Shanghai Pujiang

No.3701 Chenhang Road, Shanghai, ChinaView Hotel Details
Crowne Plaza Shanghai Pujiang
Crowne Plaza Shanghai PujiangCrowne Plaza Shanghai PujiangCrowne Plaza Shanghai Pujiang
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1 night

Crowne Plaza Shanghai Pujiang Guest Reviews

4.7/5
Outstanding
1066 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All Reviews(1066)
Positive reviews(1050)
Reviews with photos/video(162)
Classy environment(116)
Friendly front desk staff(98)
Delicious breakfast(94)
Large rooms(61)
Perfect for business trips(22)
Tasty restaurant(11)
Luxurious(9)
Garden view(5)
Negative reviews(16)
Anonymous User
1 King Standard
Stayed in Jun 2024
Solo travelers
21 review
4.7/5
Amazing
Posted on Jun 14, 2024
I extended my stay one more night because I really like their rooms as well as their buffet breakfast. All the staff I encountered in this hotel are very hospitable. The room is luxurious, spacious with a nice view. Got a complimentary room upgrade as well. The peacock is exquisitely beautiful located at the very entrance of the hotel’s front lobby. Will come back again.
6/7
Response from Property: Dear Sir/Madam, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us. We look forward to your next stay with us and continuous support in the near future. Thank you!
DenisSh
1 Bedroom Suite
Stayed in May 2023
Family
79 review
4.7/5
Amazing
Posted on May 3, 2023
Hotel is in 30 minutes driving to Pudong. Good environment, green territory. But, windows can be more clean, actually it was dirty. Air conditioner didn’t response to any temperature adjustment and continuously blowed 21-22 C until we shut it down. Very uncomfortable.
Response from Property: Dear Sir/Madam, Thank you very much for taking the time to provide us with comments about your recent stay at Crowne Plaza Shanghai Pujiang. We are delighted that you are satisfied with our environment, our hotel boasts a beautiful garden, guests can experience the leisure and coziness by wandering around. What you pointed will be our focus to improve as soon as possible, looking forward to welcome you back in the future. Thank you! General Manager Clement Xu
GeneralChaos
1 King Standard
Stayed in Oct 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on Dec 27, 2023
Great service from Crowne Plaza as you would expect. no complaints.
Response from Property: Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us. We look forward to your next stay with us and continuous support in the near future. Thank you! General Manager Clement Xu
Anonymous User
1 King Standard Garden View
Stayed in Dec 2023
Business travelers
7 review
3.5/5
Posted on Dec 15, 2023
They dont offer any charger, which is really poor service
Response from Property: Thank you for choosing Crowne Plaza Shanghai Pujiang and for taking the time to provide feedback about your experience here. We apologize for the inconveniences you faced during your stay, we have several chargers in the hotel for borrow at front desk, and guests can scan to borrow power bank at Concierge, Yiting café and 1st floor of Banquet. We value your comments and welcome the opportunity to serve you again. General ManagerClement Xu
Anonymous User
Upgrade Standard Room
Stayed in Apr 2023
Friends
26 review
4.2/5
Very Good
Posted on May 2, 2023
Very clean, great room but nothing much around. There is a very big pool
Response from Property: Dear Sir/Madam, Thank you very much for taking the time to provide us with comments about your recent stay at Crowne Plaza Shanghai Pujiang. Our hotel is located in Minhang District of Shanghai, near Pujiang Town station of Metro Line 8. There is a new shopping center with supermarket, LAWSON and restaurants about 5 minutes’ walk distance from hotel, you can contact our concierge to know more information around. Looking forward to welcome you back in the future. Thank you General Manager Clement Xu
Guest User
1 King Standard Garden View
Stayed in Jun 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Jun 7, 2023
Winnie Jimmy Ella非常棒
Guest User
2 Double Standard
Stayed in Apr 2023
Couples
5 review
5.0/5
Outstanding
Posted on Apr 28, 2023
Ella,Winnie很棒
Guest User
Crowne Plaza Club Room-Two Beds
Stayed in Jun 2024
Friends
2 review
5.0/5
Outstanding
Posted on Jun 29, 2024
I chose this hotel when I traveled with my friends. The five-star room facilities and environment are naturally perfect. The service is also very good. The handsome guy Owen at the front desk upgraded the room for free and gave professional answers to our questions. Even though it was very late, the attitude was very good and patient when checking in. Because it was raining when we came, they even lent us an umbrella. I feel that the hotel is really considerate and it is a very satisfactory stay.
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Anonymous User
Crowne Plaza Club Room-Two Beds
Stayed in Jun 2024
Friends
1 review
4.5/5
Great
Posted on Jun 28, 2024
Check-in experience - Crowne Plaza Shanghai Construction Pujiang I came to do business nearby and chose this hotel on the Ctrip five-star hotel rankings. I didn't know it was an InterContinental hotel until I arrived. It's a long drive from Pudong Airport and hidden in the secluded Pujiang Town. But this is also what I like. Say goodbye to the prosperity and hustle and bustle of the city and return to the town to experience the slow life. It's really healing. The quiet living environment, fresh air, and full comfort The room is clean and spacious, and the bedding is very comfortable. I booked a garden view room. The back garden of the hotel is outside the window. Every morning when I get up and open the curtains to look at the dense and lush green plants, I always feel like I'm in the forest. It's particularly stress-relieving The hotel's breakfast options are also diverse, combining Chinese and Western styles, and you can choose according to your personal taste. In addition, the hotel has a gym and swimming pool on the first floor for guests to use. The only thing that needs to be improved is the sauna room in the swimming pool locker room. There is no sign on the charcoal fire. There are many children who come to swim. I'm afraid they don't understand and will touch it directly, which is very dangerous. So it is recommended that the hotel can arrange the signboard in time Real-name system praises Manager Jing and Manager Wu at the hotel front desk. The small incidents that occurred during the stay were solved in time. They did not say that they were indifferent. This is really touching. Sister Zhang and Sister Li Dan who clean the room are very enthusiastic and cheerful. They will greet each other with a friendly smile every time they meet. The room is also cleaned very cleanly. Such service awareness is worthy of praise. Compared with these environmental services, the price of the hotel can be said to be the ceiling of cost-effectiveness. Whether it is the lounge or the garden, it is very comfortable to be in a daze, read books, and use mobile phones. It is a good place to escape the city. Recommended to stay!!
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6/9
Elainejie
2 Double Standard
Stayed in Jun 2024
Family
11 review
5.0/5
Outstanding
Posted on Jun 26, 2024
The room facilities are complete and perfect. It is a last-minute reservation. Candy arranged a room that is perfect. It is upgraded to a suite. 👍👍👍 The first choice for family gatherings
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6/8
Anonymous User
1 King Standard
Stayed in Jun 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Jun 15, 2024
Very good stay experience, from check-in to check-out, it was very smooth, the service staff was also very nice, the cleaning service staff Feng Ping, the handwritten words made people feel at ease, the little rabbit felt particularly warm. The hotel room is large and has a bathtub.
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Guest User
Superior Room
Stayed in Jun 2024
Friends
17 review
5.0/5
Outstanding
Posted on Jun 4, 2024
The room was spacious and clean. The room attendant Feng Ping was warm and thoughtful, patient and meticulous, and even made cute bunnies for us. The waiters at Caifenglou Restaurant were also very warm and thoughtful, and I am deeply grateful!
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Ouxiaoou
Superior Room
Stayed in May 2024
Booked for others
7 review
5.0/5
Outstanding
Posted on May 30, 2024
The most impressive hotel around the company, with great environment and service. I always consult Xiaomei when I have questions. She is very nice and patient. I will choose this hotel for business bookings in the future.
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Guest User
2 Double Standard Garden View
Stayed in May 2024
Family
8 review
5.0/5
Outstanding
Posted on May 17, 2024
I stayed in this hotel again. This time I chose a garden view room, which was facing a large green area downstairs. I was immediately treated to a feast for my eyes. I particularly loved the greenery and scenery of this hotel, which made me feel much more relaxed. The facilities and services were all very good, and the waiter Feng Ping deserves special praise for his enthusiasm and thoughtfulness. We stayed for two days, and he wrote two letters by hand and folded a little rabbit and a pair of swans in our room. It was really sincere and I felt the sincere service attitude. It was really thoughtful. I look forward to staying here next time.
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6/7
Yishengsuoai
1 King Standard
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 3, 2024
I didn't have high expectations for this hotel. I just wanted to find a place to relax. My requirements for the hotel were nothing more than cleanliness and safety. But when I checked out the next day, I encountered a very heartwarming thing. It's really worth sharing with you. My child and I were waiting for the car to pick us up in the hotel lobby. The child was very interested in the hotel's robot and kept circling around the robot. A lady with glasses at the front desk came over and spoke very gently and gave the child a very beautiful gift. This small thing was enough to make me trust this hotel. I forgot to ask the lady's name. I hope the hotel can give her performance improvement.
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Response from Property: Dear Sir/Madam, Hello! Thank you very much for choosing Crowne Plaza Shanghai Pujiang and taking the time to leave us your valuable comments. I am glad to see that you are satisfied with your stay. Thank you for your warm sharing. I look forward to your visit again and wish you all the best! Xu Chen, General Manager of Crowne Plaza Shanghai Pujiang