Soho Garden Villa Hotel (Shanghai Huaihai Road Flagship) Reviews

Environment: It is a reconstruction of an old single-family house, and the environment is very beautiful. Sanitation: It is clean, but the water quality is yellow, probably because of the old pipes. Facilities: The supporting facilities are a bit old and cannot be compared with star-rated hotels. Service: Free drinks are provided when entering the store, and the service is generally good. But there was an unpleasant thing at the beginning: we stayed in the hotel because the children's high school entrance examination site was nearby, and we chose a suite specifically for preparation, hoping that the children could prepare for the exam quietly. But at the beginning, we were given a "suite" on the roof, which was an ordinary big bed room with a balcony (it was so hot, could the children review on the balcony for us), which was completely inconsistent with the room type in the promotional photos. Later, I complained to Ctrip and changed our room on the second floor. I have to give Ctrip a 👍 here, and it was solved quickly. During the communication, the front desk explained to us that several room types are considered suites, but the room area is completely different. And when we checked in, they also knew that our children were preparing for exams. I confirmed with the front desk that there was only this room type and that they were fully booked. However, after complaining in the afternoon, they explained that the room was not cleaned... Then can't you communicate with the guests after you clean it? The breakfast was very simple, just like a farmhouse. Overall, it was average. Fortunately, the child was admitted to the ideal high school👍👍👍