Hotels near Shanghai Westgate Mall Isetan Department Store in Shanghai

Excellent Location right in the heart of Nanjing West Road. Walking distance to Jing’an Temple. Starbucks Reserve Shanghai is literally right down the street. Zhang Yuan is literally right beside the hotel. Sits adjacent of the Metro Line 2 station beside Uniqlo so really convenient. It’s not 5 star but for me location matters. Friendly staff and always willing to help and offer advice on where to go and how to navigate digital China if you haven’t been here in while.

The staff at the reception cannot speak fluent English, but they are very helpful and positive. They do their best to answer your questions. Very nice working area on the ground floor for business purposes. Chic design looks quite good. Location is perfect as its in walking distance to the famous West Nanjing Road and its metro station. On the other direction, if you want to walk a bit more, you can also reach to Hanzhong Road metro station. Rooms are relatively small, so if you travel as a family, you'd better check the room photos before booking this hotel. Also, specifically room 714, had dampness smell in the bathroom. I hope the management can find a way to fix it. I recommend this hotel to especially business and solo travelers.

Other reviewers have written that this is an “opera” inspired hotel but anyone with a background in Shakespeare will see through that. Each room is named with a word from a verse of a Shakespeare play instead of numbered. Rooms have Chinese editions of Shakespeare’s plays and a sort of “newsletter” explaining the connection between the Bard and the hotel. The bar has A Hamlet quote depicted in fluorescent lights. Michael Fassbender’s “Macbeth” plays on a big screen in the lobby. It’s clear someone here really likes Shakespeare. As to the hotel itself, it is recessed from the street making it somewhat hard for taxi drivers to find but ensures a quiet nights sleep in a lively part of the city. You’re a short walking distance to places like Tock’s and Taco Bell and just a little further distance for the Starbucks Roastery. This is an even better location if you need to visit the US Consular Office for passport related issues and the like as it’s only a few minutes walk away in the Isetan building. Leave your bag and computer here to minimize the security rigamarole of the visit there. Only negative potentially is that my room was pretty dim even with lights on, but that was a minor point, at least to me. Probably not an ideal location if you’re a first time Shanghai tourist looking to spend most of your time strolling the Bund and darting back and forth to Pudong— about a 20 minute taxi ride away. But if you’ve done the Bund and you’re in Shanghai for other reasons, great location. Staff are friendly and helpful. Would certainly stay again.

Location is not bad not perfect too. If you primarily move by Metro the Station South Shaanxi Road is 750m away what is a liitle anoying when you have to walk it a lot of times.. You can take one of the rental bike which are in big numbers at the station and in front of the hotel as well. Oppsite to the hotel there a s small mini.market where you get a lot of things like beverages, snacks and so on like you find in any mini-market. Stuff is friendly, but if you need english then this is quite limited except of the upper management. Breakfast is good. I had an executive room on 24th floor. The room was goog in any way. If there is a complaint then only regarding the ”executive lounge”, which basically does not exist. There are to standard hotel rooms with a connectiong door where some tables, chairs and sofas are placed. More or less nothing mentionable offered there, except for some very basic packages of snacks which you wuld get in the minimarket for a few RNB. So the executive lounge is definitly NO REASON to book an executive room! But all in all except of this executive lounge topic, which feels a little bit like a rip-off, the hotel is fine and recommendable.

Everything was perfect except, upon arrival to our room there was a notice on the table which said the swimming pool would be under maintenance the following day for one week. If you want a hotel with a swimming pool, always call the hotel first to confirm the pool is open since there will be no notice via the trip app before you book or after you book.

A lovely hotel, well located within walking distance of Jingan Temple and several good eateries. Staff are friendly and welcoming, nothing is too much trouble! Rooms are a nice size with plenty of amenities, and I had a lovely view of the Bund. Breakfast offers plenty of options for all dietary requirements.

I stayed in the Portma Ritz Carlton for 2 nights just after Christmas. The service was excellent, all of the staff went above and beyond to help me. They greeted me by name, remembered my coffee and drink orders and went to great lengths to help me. The staff in the club lounge were amazing, Lisa, Tina, Sunny, Vincent and others. The floor attendant Cici was also so helpful. The location is great, many restaurants around and short walk to The Kerry Center and Jingan temple. definitely recommend!

This boutique hotel has good atmosphere, in a convenient location, door man we very attentive, breakfast could be a little better, staff at breakfast could be a little more on the look out customer calls.

What we love - its central location, cleanliness, a lot of food choices during breakfast buffet, heated pool. We just had some concerns during booking and check in, it was not indicated that our room has no windows but the reception just gave us this room without windows. Due to winter, temperature control cannot be changed so it tends to be very warm.

The location of the hotel is perfect if you want to go out for the night in Found 158. The hotel is only up the road from an abundance of small and beautiful shops. Checking in was faster than at other hotels with no extra unnecessary questions. The decor is a little old but that has no affect on anything but aesthetics. I had two issues however. The only mirror available was in the bathroom where there are no useable plug points for appliances. It was a fun little mission to straighten my hair in the reflection of the mirror.