Hotels Near WENSLI in Shanghai
Enter your dates for the latest hotel rates and availability.
Swipe up to view more
Filter by:
Hotel Star Rating
≤2345
Popular Filters
Amazing 4.5+Great 4.0+Good 3.5+Pleasant 3.0+Best Hotels near WENSLI
Choose your travel dates to see the latest prices and deals.
Most Booked
Lowest Price
Closest to Downtown
Highest Rated
Pudong International Airport Area | 4.42km from WENSLI
Facilities: A new hotel built in 2024, with perfect design and facilities
Hygiene: Very clean, the family room I booked has clean, sanitary and comfortable beds
Service: The service provided by the guys and girls at the front desk is very good, especially friendly and gentle. The breakfast provided by the hotel is delicious, which is good news for people who catch early flights. Breakfast is available from 4 to 10 o'clock, and you can take it yourself
Environment: It is rare for a hotel near the airport to have such a good environment, with small bridges and flowing water outside, and a lot of greenery
EErin0_0 2024.09.27
Facilities: A new hotel built in 2024, with perfect design and facilities
Hygiene: Very clean, the family room I booked has clean, sanitary and comfortable beds
Service: The service provided by the guys and girls at the front desk is very good, especially friendly and gentle. The breakfast provided by the hotel is delicious, which is good news for people who catch early flights. Breakfast is available from 4 to 10 o'clock, and you can take it yourself
Environment: It is rare for a hotel near the airport to have such a good environment, with small bridges and flowing water outside, and a lot of greenery
Outstanding
288 review
4.7/5
Price from
€45
per night
Pudong International Airport Area | 4.49km from WENSLI
Located east of Pudong International Airport, the Shanghai Huijia Business Hotel (Huijia Shangwu Binguan) is 4 km from the Meglev Station.This business hotel offers fully-equipped guestrooms for each guest, all of which are outfitted with international direct dial phone and free high-speed internet access.Other amenities include laundry service, valuable keeping and ATM facility.
GGuest User 2024.06.12
Pudong Airport Pick-up and Drop-off: Every time I stay here, I want to catch the early flight from Pudong the next day. I have stayed here five or six times and I am a regular customer. It is surrounded by a residential area, and it is very convenient for eating and shopping. There are fruit shops and supermarkets. The driver who picked me up at the airport the next day was also on time and arrived at the airport in 20 minutes.
Very Good
287 review
4.1/5
Price from
€9
per night
Pudong International Airport Area | 4.68km from WENSLI
The Shijia Huixuan Hotel (Shanghai Pudong International Airport) provides a great place for travelers to relax after a busy day. The Shijia Huixuan Hotel (Shanghai Pudong International Airport) is an ideal choice for travelers who want to take in the sights and sounds of Shanghai. Traveling to the hotel is easy with Shanghai Pudong International Airport located approximately 8km away and Shanghai Railway Station roughly 43km away. The nearby area boasts an abundance of attractions including Lingshan Nunnery, Former Residence of Zhang Wentian in Shanghai and Shanghai Museum of Popular Geological Science. When guests have some time on their hands they can make use of the onsite facilities. Guests of this Shanghai hotel can make use of the parking facilities. For guests traveling on business, this hotel is consistently one of the most popular choices.
YYanboqinhuai 2024.07.13
The room is very quiet and clean. The front desk lady is enthusiastic and patient. The location is also very good. It is very convenient to eat and buy things downstairs. It is not far from the airport and there is airport pick-up service.
Very Good
325 review
4.1/5
Price from
€10
per night
You Might Like
Hotels With BreakfastHotels With Twin RoomHotels With 1 Double BedHotels With Swimming PoolHotels With Free Cancellation
Pudong International Airport Area | 5.73km from WENSLI
The New Knight Royal Hotel (Shanghai Pudong Airport Avenue) provides a great place for travelers to relax after a busy day. The New Knight Royal Hotel (Shanghai Pudong Airport Avenue) is an ideal choice for travelers who want to take in the sights and sounds of Shanghai. Traveling to the hotel is easy with Shanghai Pudong International Airport located approximately 7km away and Shanghai Railway Station roughly 42km away. Seeing Shanghai's sights from this hotel is easy with XinJian Lu ShangYeJie, Jiangzhenshimin Square Park and Little Putuo Temple all close by. After a long day of sightseeing, guests can retire to the comfort of the hotel. This Shanghai hotel features parking on site. This hotel is the usual choice for a large number of business travelers.
DDesignYourLifeTips 2023.04.24
Overall very satisfied with this hotel. I arrive around 2am, call to front desk, they pass a driver contact to call. Call the driver and wait for 30minutes. Driver came with a bus that pickup 3 hotels that share this shuttle bus. From airport distance to hotel takes around 30 minutes drive. Room is clean and tidy, with all the amenities that you need, hot shower clean bed and quiet environment. I would say is a good price for overnight hotel that close to the airport and want to have a few hour rest before you going to a meeting next day. Will consider book again next time.
Excellent
738 review
4.5/5
Price from
€26
per night
Pudong International Airport Area | 5.74km from WENSLI
The Pebble Hotel Pudong International Airport Chuanliu Highway is an ideal spot for travelers wanting to discover the city. Visitors to Shanghai will find that the Pebble Hotel Pudong International Airport Chuanliu Highway is a fantastic accommodation choice. The hotel is conveniently located just 7km from Shanghai Pudong International Airport and 42km from Shanghai Railway Station. The nearby area boasts an abundance of attractions including XinJian Lu ShangYeJie, Little Putuo Temple and Jiangzhenshimin Square Park. This hotel makes a great place to kick back and relax after a long day of sightseeing. For those driving themselves, parking is provided on site. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. Perfect for those working on the move, this hotel caters to a large number of business guests.
DDavid 2024.05.04
The hotel was good for the very short stay. The man who checked me in was exceptionally hopefully and used efficient translation. The room was comfortable. The free transfer bus to the airport was dangerous. Either the driver was going too fast or the suspension is damaged or a combination of the two. As he was driving several of us were flung out of our seats. I hit the ceiling sharply
Excellent
2891 review
4.5/5
Price from
€18
per night
Pudong International Airport Area | 5.78km from WENSLI
The Nihang Hotel provides a great place for travelers to relax after a busy day. The Nihang Hotel is an ideal choice for travelers who want to take in the sights and sounds of Shanghai. Traveling to the hotel is easy with Shanghai Pudong International Airport located approximately 10km away and Shanghai Railway Station roughly 41km away. The nearby area boasts an abundance of attractions including Jiangzhenshimin Square Park, XinJian Lu ShangYeJie and Florentia Village Shanghai. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. Guests of this Shanghai hotel can make use of the parking facilities. This hotel is a popular accommodation for guests traveling alone.
AAndhy Putra 2024.03.03
Good place for stay in Pudong Airport area. The room provided is good and comes with basic amenities. The price per night is affordable and value for your money. Good thing, there is Airport Pick Up and Airport Transfer with no cost at all. The lady at the Receptionist Counter was very helpful and attentive to my concerns! Thanks!
463 review
3.7/5
Price from
€13
per night
Pudong International Airport Area | 5.78km from WENSLI
The Shanghai Chenyue Motel is an ideal spot for travelers wanting to discover the city. The Shanghai Chenyue Motel offers a pleasant stay in Shanghai for those traveling for business or leisure. Shanghai Pudong International Airport is located approximately 16km away while Shanghai Railway Station is 50km away. Seeing Shanghai's sights from this hotel is easy with Baojia Temple, Nanhui Zhuqiaozhen Culture Center and Haitianhu Park all close by. This hotel makes a great place to kick back and relax after a long day of sightseeing. For those driving themselves, parking is provided on site. Our guests consider this hotel to have excellent service.
2023.08.24
Smile on the face, service in the heart. The service of this hotel is very good, making guests feel comfortable and at ease. The hotel facilities are advanced, the service staff is professional, and can meet the needs of guests in a timely manner. The location of the hotel is also very good, with convenient transportation. In addition, the price of the hotel is also very cost-effective, and it is worth the money. In short, this hotel is a very recommended hotel.
Very Good
39 review
4.2/5
Price from
€16
per night
Pudong International Airport Area | 5.79km from WENSLI
The Hangdi Business Hotel provides a great place for travelers to relax after a busy day. The Hangdi Business Hotel offers a pleasant stay in Shanghai for those traveling for business or leisure. The hotel is conveniently located just 10km from Shanghai Pudong International Airport and 41km from Shanghai Railway Station. There is no shortage of things to see in the area, with the Jiangzhenshimin Square Park, XinJian Lu ShangYeJie and Jungle Entertainment all nearby. When guests have some time on their hands they can make use of the onsite facilities.
AAnonymous User 2024.02.22
There is no hot water in the bath at night. After reacting to the counter, he said that the water heater had just been turned on, and it would be hot at dawn. The TV could not be watched. There were cockroaches crawling on the corridor water dispenser. The only advantage was that there was an airport shuttle bus to the second terminal of Pudong International Airport at 5:40 in the morning.
132 review
3.9/5
Price from
€12
per night
Pudong International Airport Area | 5.89km from WENSLI
The Shanghai Hailai Boutique Hotel is an ideal spot for travelers wanting to discover the city. The Shanghai Hailai Boutique Hotel offers a pleasant stay in Shanghai for those traveling for business or leisure. Boasting a convenient location, the hotel is just 10km from Shanghai Pudong International Airport and 41km from Shanghai Railway Station. With multiple attractions nearby including XinJian Lu ShangYeJie, Jiangzhenshimin Square Park and Jungle Entertainment, guests will find plenty to keep themselves occupied. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. For guests traveling on business, this hotel is consistently one of the most popular choices.
GGuest User 2024.08.15
1) Location: Very close to Pudong Airport, the hotel provides free airport pick-up; it is a 3-minute walk to the bus station (Dongting Road, Wanxia Road); downstairs is a small commercial street (Oriental Modern Commercial Plaza), which is very convenient for eating.
2) Service quality: Every day the aunt will come to clean and replace with new sanitary products. The staff are warm and friendly and provide free room upgrades.
3) Room facilities: Complete facilities, simple and clean interior decoration. The windows in the room are spacious and bright, and there is an anti-theft chain behind the door. The bathroom is clean and there is plenty of hot water. There is Wi-Fi network coverage.
4) Cost-effectiveness: The price is affordable, the environment is clean and tidy, and the beds are very comfortable, which can fully meet the living needs.
215 review
3.9/5
Price from
€15
per night
Pudong International Airport Area | 5.9km from WENSLI
The Shanghai Blue House Business Hotel (Lanshe Shangwu Jiudian) is a well-organized and elegantly-designed hotel located near the A1 and A30. The Line 2 East Extension is located 35-40-minutes by bus from the hotel.The hotel features airport shuttle bus, free parking and Wi-Fi in public areas.Guests can dine in the hotels on-site Chinese restaurant or enjoy drinks with friends in the lobby bar.At the end of the day or during their spare time, guests can enjoy a playing cards or chess in the games room or enjoy a cup of tea in the tea house.
GGuest User 2024.09.27
Convenient parking, quick check-in, comfortable and very clean room, affordable price, very cost-effective. It is also close to the bus station, convenient for travel, and has airport shuttle service. The hotel staff is warm and friendly, and the experience is perfect! I will come again next time 😁
347 review
3.9/5
Price from
€12
per night
Top Pick Hotels near WENSLI
See all
Check out our most booked hotels near WENSLI from the past 30 days!
No.1
4.2/5
9295 reviewDa Zhong Airport Hotel
Pudong International Airport Area, Shanghai | 0.23KM from WENSLI
"Convenient location""Easy to get around"
Select dates to view pricesNo.2
4.4/5
1487 reviewHoliday Inn Express Shanghai Pudong Airport
Pudong International Airport Area, Shanghai | 2.74KM from WENSLI
"Close to airport""Easy to get around"
Select dates to view pricesNo.3
4.4/5
2437 reviewRamada Plaza by Wyndham Shanghai Pudong Airport
Pudong International Airport Area, Shanghai | 1.38KM from WENSLI
"Close to airport""Easy to get around"
Select dates to view pricesNo.4
4.5/5
808 reviewHome Inn (Shanghai Pudong Airport)
Pudong International Airport Area, Shanghai | 3.93KM from WENSLI
"Offers pick-up/drop-offs""Close to airport"
Select dates to view pricesNo.5
4.3/5
1722 reviewJinjiang Inn Select (Shanghai Pudong Airport)
Pudong International Airport Area, Shanghai | 3.44KM from WENSLI
"Close to airport""Offers pick-up/drop-offs"
Select dates to view pricesNo.6
4.4/5
2045 reviewRamada Shanghai Pudong International Airport East Station
Pudong International Airport Area, Shanghai | 4.66KM from WENSLI
"Offers pick-up/drop-offs""Close to airport"
Select dates to view pricesNo.7
4.7/5
4376 reviewJi Hotel (Shanghai Pudong Airport East Station)
Pudong International Airport Area, Shanghai | 4.37KM from WENSLI
"Offers pick-up/drop-offs""Close to airport"
Select dates to view pricesNo.8
4.8/5
4881 reviewVienna International Hotel (Shanghai Pudong Airport Free Trade Zone)
Pudong International Airport Area, Shanghai | 4.31KM from WENSLI
"Offers pick-up/drop-offs""Friendly front desk staff"
Select dates to view pricesNo.9
4.6/5
3355 reviewOrange Hotel (Shanghai Pudong Airport)
Pudong International Airport Area, Shanghai | 4.37KM from WENSLI
"Friendly front desk staff""Offers pick-up/drop-offs"
Select dates to view pricesNo.10
4.8/5
443 reviewCrystal Orange Hotel Shanghai Pudong Airport
Pudong International Airport Area, Shanghai | 4.61KM from WENSLI
"Great amenities""Offers pick-up/drop-offs"
Select dates to view pricesLatest Reviews for Shanghai hotels
See all
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.8/5
Outstanding
PPenelopeWe just had an amazing stay at this hotel. The room was not only spotlessly clean, but also spacious and comfortable, offering everything one could need for a perfect rest. The location of the hotel is excellent, allowing easy access to various points of interest in the city.
The reception staff could not have been more friendly and helpful, always with a smile and willing to help with anything needed. The breakfast is first class, with an excellent variety that changes daily, making every morning a new culinary experience.
In addition, the hotel offers washing and drying machines, which is extremely convenient. We were provided with all the bottled water we needed and umbrellas were readily available. This is definitely a hotel we will return to - highly recommended!
4.8/5
Outstanding
AASLSEnjoyed my stay here very much. The location is very nice and about 20 minutes walk from South Sha'anxi Road metro station. Very bustling area with lots of interesting shops and large malls nearby. Room was a bit small but had everything I needed and was clean with a comfortable shower and bathroom. Staff was very nice and helpful, and could also speak some English. Overall enjoyed my stay and worth the price, and I'd stay here again next time! Thanks!!
4.7/5
Outstanding
RRiiyaaSummarize in short : they should keep this place only for Chinese speaker, not recommend for traveller with other languages.
Base from my true experiences, I booked here the night before traveling to Shanghai. Once I check out from hotel in Guangzhou, front desk lady help me called reception at Shanghai Novotel Hotel Chuansha to ask if they can pick me and my partner at Pudong Airport as they advertised for a complimentary shuttle bus.
The lady at Novotel cannot speak English so I passed to the front desk lady in Guangzhou and got to know that I have to book a shuttle bus a day ahead. I accepted this because I read info, just have hope if they could help customer with this, anyway I flew to Shanghai and went hotel by myself.
On the way to Shanghai, I still have hope that receptionist at NOVOTEL will be able to speak English. When I arrived there, I met 3 receptionists and NONE OF THEM CAN SPEAK ENGLISH. We had a tough time to communicate. I have my own language and English, also broken Chinese but we still not understand each other. I had to call a friend of mine in Taiwan to speak Chinese to them.
Again, I wanted to book a shuttle bus to Disney land for the next day and they ask me to have a Wechat app to see a detail and communicate. Since I do not have China mainland mobile number so I cannot make a Wechat work on my phone. My ********* friend still help me out with this.
At that time, another lady came, seem like she work for shuttle bus thing. I do understand that Chinese tone of voice always loud but I cannot see mercy on her face. She consisted that we still need a Wechat. One lady there said, I have to take a taxi without Wechat even though the hotel provided us a free shuttle bus to Disneyland. At this point I a little upset as there is no choice that they can call or set me a time for my travel, _ucking asked me to take a taxi. I do not mind to pay for taxi but we have never been here so we worry about other unexpected factor could happen.
Further more, I went there on my girlfriend birthday to celebrate her birthday. I decided to take it here a last minute and I asked if they could have a card written Happy Birthday to her. Only I know is ”NO CARD, NO CARD!!!! bad service mind ever, disappointed and felt give up with Novotel
Yes, I picked NOVOTEL because I really hope they provided international services. I was a member of ACCOR PLUS and experienced such good services but since I experienced here, I am a failure.
I actually have 2 more nights in Shanghai after 2nights here. I was thinking to move out all the time because me and my partner felt suffocate with a service. I do not talk to them anymore as it is useless T___T
I even tried with my broken Chinese but I cannot feel that they put an effort to serve their guesses. No bellboy, air-conditioning at public area is pretty warm.
To be honest, the place is good, bed is comfy and we tired from playing things in Disney land park so I extended to book for one more night then I do not need to rush for checking out. I went reception floor, this time a girl with glasses, seem kind and she is fluent in English help me check in for my last night here :)
Whole time staying here I kept my mouse shut because don't want to feel unpleasant anymore and I feel like the robot that delivery food downstairs is working better than human lol.
Eventually, I did tried until I can log into Wechat to found that the text were written in Chinese only. I still can travel with a hotel shuttle bus even I do not read thing on Wechat (我看不懂) 😔 I definitely won't be back here even things are good.
Hotel is providing everything we needed which is good but they should hire people who able to speak English or people who able to use translate on google and else to communicate as they open for the whole world guess. Not only Chinese on earth but also another language exists. Last thing, key of hospitality is ”SERVICE MIND”
4.7/5
Outstanding
GGuest Useryou get what you pay for! There’s a reason why it’s expensive! I have stayed in many super five-star hotels in Shanghai! Bulgari is indeed the best here! Details matter! Bulgari reflects it!
First of all, in the first few days of our stay, Miss Vicky, the director of the guest relations department, took the initiative to contact us, added her contact information, and asked us about our check-in time, any needs, etc.! And upgraded our room type for free! The service is very considerate!
After checking in on the day of check-in, he took the initiative to introduce us to the hotel and the room, and thoughtfully prepared welcome fruits, tea and desserts for us! Welcome sign, and luggage tag with our own names...
The room facilities are all very high-end! Very clean! The service is also very good! Good looking, warm and friendly, they made us feel like home!
Breakfast can be delivered to our room, it is delicious and unique!
The gym is very large, and there are dedicated staff to provide water, towels and cut fruits!
In addition, the afternoon tea is delicious! The view from the top terrace is beautiful!
Finally, considering our flight, they also provided us with a late check-out for free! They gave us valuable chocolates and candies before leaving! All in all, I am very satisfied with this experience. I will come to Shanghai again during the Qingming Festival and will continue to stay at Bulgari!
4.7/5
Outstanding
CcamiespinosaWe loved our stay in the hotel, staff was very friendly and helpful, Amanda in the front desk was really nice and helped us with everything. They gave us an extra coupon to use in the SPA which we also recommend. Overall it was great, will go back again!
DoubleTree by Hilton Shanghai Hongqiao
Hongqiao Airport/National Exhibition and Convention Center, Shanghai
Price per night from: EUR 74
4.7/5
Outstanding
GGuest User+ It´s comfortable because it´s on Line 2, where you can go to the Bund, and to both airports.
On the airport are also many restaurants and a convenient store.
The rooms are big and comfortable.
The breakfast is big and very tasty.
The TV has CNN and HBO, so it´s possible to watch TV in English too.
- My room was a non-smoking room but it smelled a lot like cigarettes unfortunately, which was quiet annoying.
Some design things (like window frame, shower,...) are dirty or rusty, but that´s normal in China as far as I know.
The Wi-Fi is okay, just a little bit slow.
The heater is central, so it feels a little bit cool in the room, you can turn on the ”heater” but it just blows out cold air, even on heating mode.
Boyue Hotel Shanghai Air China Hongqiao Airport
Hongqiao Airport/National Exhibition and Convention Center, Shanghai
Price per night from: EUR 62
4.6/5
Outstanding
HhannahbananahI love Yiqinyuan for the calm and peaceful forest, I walked by myself during the last day and if you do visit, try to do it without any gadget. Just bring your keycard. Walk through the tall trees, hear the birds, feel the sun and inhale fresh air.
It is very sad that I have a non-refundable ticket that made me not enjoy the accomodation I booked. Since it was the coldest day of the year they decided to move all guests who stays in the container van rooms to their building rooms. To move In their main building I need to add more payment and we were relocated to building 5. It was also an advantage since the Foresta Cafe was there and the playroom (not so much in there but still worth the visit). However, the room we were in was so dusty, the aircon was blowing some dusty air and the carpet was so dirty. It ruined the whole trip and even of they were able to change the beddings and vacuum the carpet it was still tickling our noses. We were really looking forward to a nice Christmas trip but yeah. I booked 3 nights because we really love the place. 😭 The next day I asked again to be moved to a different room, they said they were fully booked but alas there was an available room next to us. The first room was so inconvenient because whenever we turn the lights off the WIFI also goes off. The fridge was not working well, the temperature outside was much better. The second room was better than the first room but the exhaust fan wasn't working.
The breakfast was only located in the main restaurant which was 15 mins (waiting for the electric car) away from our building. It was a race to get to breakfast and the seating was not enough to be near the buffet. Time is running and you have Marathon between your table and the buffet table. Food was great though they alternate between the dates. Dinner was also good and had great service but not so much choice of small dished for a small family. Local food at it's best!
La Foresta Cafe was interesting. They helped us keep our Christmas pies in their fridge. The only way to order was via the QR on the table but the catch was you have to pay right away for your order to go through which waa different from the main restaurant. So there we were waiting for our food but they didn't really get through and had to end up sitting and waiting for an hour. The next day it took 30 mins. for the food to come. The taste was good serving was big, can share.
The electric cars were very prompt and the drivers were very kind and polite.
The food again was really yummy!
The staff were friendly too.
You can buy swan/duck feed at 5rmb/2 packs at the coffee shop at the reception.
They were giving away eyemask and heatpacks.
The bottles water was also free. The snack at the room was cheaper than the vending machine.
It is far from the town so make sure you have what you need before heading to the resort.
They have hangers and iron in every room at building 5 where we stayed.
Not a lot of English speaking staff so bring some Mandarin phrases or get ready with a translator APP.
After a long mixed review I just wish that the resort informed us ahead that the accomodation will not be available and made an option for rebooking or ensure better accomodation it was really a hassle.
Shanghai Yiqinyuan Resort
Chongming Island, Changxing Island, Hengsha Island, Shanghai
Price per night from: EUR 62
4.5/5
Excellent
CChanel 香香Very impressed and will definitely stay there again !!!
Great view from my room can even see the Jing’an temple from my window.
Great service and enjoyed the indoor swimming pool .
A guy name Gordan even did an amazing job with nails
4.5/5
Excellent
XXiaolumengbaoThe little brother who drinks and checks in is also the big 🌞 Tai Xiaoyang, hahahaha, it will make people happy. I'm also very good at playing with stalkers and humorous. I have to say that he is still a glutton👻. This person is really good. When he checked in, he really made me laugh.
I said I wanted to eat McDonald's and hamburgers. Xiao M will help me find something to eat immediately... The little clever ghost is also very considerate.
Then the layout of the hotel. THE LOBBY IS VERY LARGE, WITH AN AREA OF SEVERAL THREE BEDROOMS AND ONE LIVING ROOM. THERE ARE THREE ROBOTS RUBBISH🤖, AND YOU CAN SEE THE THREE-PIECE SET OF THE BUND...
The hotel's WIFI, Tai Xiaoyang 🌞, also enthusiastically taught me again and again, and was warmed up.
I also went to the Bund in the evening, and this hotel is also very close to the Bund. It's good.
The style of the hotel is good. Yes, the magic capital at night is very beautiful, and the night cruise ship Huangpu River is also very good.
The hotel seems to be carefully managed, haha, the front desk service training is also very good...
The guest room aunt is also very good. It looks very hard, and there is also a zither, which is growing in Shanghai.
Very good, not bad 👍, special 🎉
4.4/5
Excellent
YyI_xXThe service attitude of the staff in this hotel is obviously polarizing.
Check-in was in the evening, and a young female staff member chatted with us while we were waiting, introduced the design of the hotel, and took the initiative to take photos of the family. The lobby was empty, and there was no place for the elderly people traveling with me to sit while they waited for me to check in. Kody assisted us in checking in that night. His service attitude was very friendly and polite. Although he was a little unskilled in paying the deposit with a Visa card, another female staff member finally stepped in to complete the transaction. When Kody sent us to the room, he enthusiastically introduced the design of the hotel and the bar on the top floor. We were very impressed with the doorman that night and several staff at the front desk, including Kody.
After entering the room, what comes into view is another building of the hotel, which has a strong visual impact. Only by walking to the bedside position by the window can we see the view of the Oriental Pearl Tower we booked. The unobstructed panoramic view is very beautiful! The decoration in the room smells rather pungent. I called the switchboard to request a purifier. Monica who answered the phone had a cold but polite attitude and introduced herself. Later, we found that the air conditioner could not be turned on, so we called Monica and asked Monica to arrange repairs. When she called for the third time, Monica seemed a little impatient when she answered the phone. Isn’t it her job to understand customer needs? Why do you show impatience? I'm confused about this.
At around 11 o'clock in the evening, when I was waiting for my friend to pick me up on the right side of the door, I saw several male employees wearing hotel uniforms gathering together to chat and smoke. Doesn’t the hotel have a designated smoking area for employees that is not visible to guests? Their attire represents the image of the hotel and this behavior is really disappointing.
We visited the bar on the top floor of the hotel that night and saw the stunning view of the Oriental Pearl Tower and the Bund. The photos are attached here. The price of a cocktail is 108, which is a reasonable price for such a beautiful view.
The air quality seemed to have improved upon returning to the room from the bar. However, after a night's sleep, I woke up with a headache, thirst, and stinging eyes. We originally booked two nights, but after negotiating with the hotel through Ctrip, they agreed to check out one day early. After handling the communication issues, I hurried to the public area downstairs to get some fresh air and enjoy the breakfast provided by the hotel. Breakfast is a semi-buffet style, the food tastes good, and the restaurant staff are also very active and enthusiastic.
When we returned to the room after breakfast, a staff member went to the wrong door and asked to help us close the window. Only then did we discover that the originally closed window could be opened.
When I checked out, I saw a linen cart pulling a load of pillows in the passenger elevator. I was shocked... I have never experienced having to squeeze into an elevator with a linen cart. I asked in disbelief: ”Is this a pillow?” The other party replied naturally: ”Yes.” During this period, there was another linen truck on the lower floor that wanted to come in, but saw that the elevator was full and had to give up.
When I checked out, I saw the police talking to the hotel staff. Several people were standing right in front of the check-out counter, blocking my way. I asked: ”Did something happen to your hotel?” Vincent at the front desk looked shocked and answered me: ”Nothing happened.” Later, a female staff member from Macau explained to me that there was an important meeting nearby. So the police came to inquire about the situation. I suggested that they could direct the police to a more appropriate location to communicate instead of blocking the front desk. However, they still didn't move. Vincent then asked me my name. There were several people standing closely next to me. For the sake of protecting privacy, I asked Vincent why he asked for my name while holding my room card holder. After all, I had already told him my room number. He looked shocked again... Then Yiko intervened and kindly told me that the computer system was faulty, so I needed to ask my name for a manual match. During this period, the girl at the front desk asked Vincent to stand aside. I sincerely thank this considerate young lady😅
Yiko asked me about my stay experience and I told the truth. He said that he would follow up and improve the problem with the linen truck, saying that this was something that should not be done, and took the initiative to add my WeChat account, expressing his hope that he can provide me with the best service next time. However, I didn't receive any messages after adding it.
While waiting for the taxi, the previously mentioned female staff member from Macau stayed with us, heard that we were from Hong Kong, and spoke to us kindly in Cantonese. The staff's patience and thoughtfulness greatly increased our favorable impression of the hotel.
Frequently asked questions
How do I book a hotel on Trip.com?
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.How to get cheap hotels on Trip.com?
There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.Where can I find hotel deals on Trip.com?
Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.What is the way to get lower prices at hotels?
Sometimes booking hotels in midweek is cheaper, but it also depends on the season.How many hotels are listed in Trip.com?
There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!Can I cancel or change my hotel reservation on Trip.com?
It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.How do I contact trip.com customer service?
You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.Plan your whole trip with Trip.com
Keep Exploring
Hotels Near Attractions
Hotels near 7-ELEVENHotels near Jinhao Life SquareHotels near SUNRISE DUTY FREE(Shanghai Hongqiao International Airport T1)Hotels near SEIFINIHotels near Nanxing Fruit HypermarketHotels near Xinchang Ancient TownHotels near Yuanlidangpu SiteHotels near New CenturyHotels near YongJin ShangYe GuangChangHotels near Shanghai Teaching Division of Archeology Department of Graduate School of Chinese Academy of Social SciencesHotels near CrocsHotels near new balanceHotels near North Bridge Youth SquareHotels near Lujia TempleHotels near Shanghai Second Polytechnic University Nanyang Teaching DepartmentHotels near Lafaye Art Design CenterHotels near Xintiandi StationHotels near Song Jiaoren TombHotels near MotrixVR (Xu Jia Hui)Hotels near Dickies
Hot Hotels
Rezen Murray Hotel (Shanghai Nanjing Road Pedestrian Street)Shanghai Bund Riverside Treasury HotelJi Hotel (Shanghai People's Square)Elong HotelPrimus Residence Shanghai HongqiaoShanghai People's Square Nanjing East Road Pedestrian Street Treasure HotelJinglai Hotel Light Luxury (Shanghai Bund Nanjing East Road Pedestrian Street)Pod Inn (Shanghai Pudong Airport)Alila ShanghaiYitel Premium (Shanghai people's Square Nanjing Road Pedestrian Street shop)Shanghai HotelsFast HotelJintai HotelHanting InnMoyu HotelJinjiang Inn Select (Shanghai Nanjing Road Pedestrian Street)Neo Shanghai Nanjing Road Pedestrian Street Huanghe Road StoreDemores HotelMetropolo Jinjiang Hotel Classiq (Shanghai Nanjing Road Pedestrian Street)Swissotel Grand Shanghai
More Accommodation Types
Shanghai InnsShanghai HostelsShanghai ApartmentsShanghai HomestaysShanghai VillasHotels in Shanghai With BreakfastHotels in Shanghai That Provide Airport TransfersHotels in Shanghai With GymsHotels in Shanghai With BarsHotels in Shanghai With Wi-Fi5-Star Hotels in Shanghai2-Star Hotels in Shanghai3-Star Hotels in Shanghai4-Star Hotels in ShanghaiSeaview Hotels in ShanghaiFamily-friendly Hotels in ShanghaiHot spring Hotels in ShanghaiRomantic Hotels in ShanghaiPet friendly Hotels in ShanghaiPreferred Hotels in ShanghaiRegent Hotels in ShanghaiMGM Hotels in ShanghaiIndigo Hotels in Shanghaichengshibianjie Hotels in Shanghai
Flights for Popular Destinations
Toronto to Vancouver FlightsVancouver to Toronto FlightsToronto to Calgary FlightsCalgary to Toronto FlightsToronto to London FlightsToronto to Montreal FlightsToronto to Edmonton FlightsHalifax to Toronto FlightsVancouver to Calgary FlightsWinnipeg to Toronto FlightsCalgary to Vancouver FlightsEdmonton to Toronto FlightsToronto to New York FlightsToronto to Halifax FlightsBrandon to Vancouver FlightsKelowna to Vancouver FlightsSaskatoon to Edmonton FlightsToronto to Tofino FlightsMontreal to Toronto FlightsGander to Ottawa FlightsSaskatoon to Inuvik FlightsGrande Prairie to Penticton FlightsOttawa to Hong Kong FlightsToronto to Moscow FlightsVancouver to Hong Kong FlightsAccra to Toronto FlightsToronto to Milwaukee FlightsVancouver to Havana FlightsVancouver to Los Angeles Flights