Pet-friendly Hotels in Shanghai

I had an excellent experience and thoroughly enjoyed my stay. The room was lovely - spacious, comfortable, and impeccably clean. Tommy Ma handled my check-in and was incredibly friendly and hospitable. His top-notch customer service really made me feel welcome. I will definitely be staying at this hotel again during my future visits. The entire staff provided five-star service that made my trip remarkable. I cannot recommend this hotel enough for travelers looking for a fantastic place to stay.

I cannot begin to explain how incredible our stay was!!! We are two friends traveling to celebrate my birthday and the staff ember coincidentally had a delicious cake ready for us in the room. Not only this but upon finding out my friends and I’s birthdays are a week apart, she went and got it both gifts!!! Nina is the reason I will always come back to this hotel and recommend all my friends and family who visit Shanghai. The service of the staff was really amazing , great attention to details, big room and space in general. Shower had THE BEST water pressure 😍 the room was clean, well decorated and with great views. The warmth and kindness shown by Nina Tao alone made us melt inside. Didn’t know a stranger could be such a friend and be such a ray of sunshine go no reason but just to make us feel good! Nina Tao is incredible and this hotel is unforgettable. We WILL be back ❤️❤️❤️

We are a family of four with 2 kids. For us adults, it's been a while since we had a spa experience and The Senz reminded us how relaxing it is. Our kids enjoyed the swimming pool, it was big and clean. The food choices are all yummy. All the staff, especially the Filipino staff are all accommodating and very gracious. Overall, it's a staycation worth visiting again very soon.

Facilities and room: Moonlo truly lives up to its name to being one of the most instagrammable hotel. The ambiance is as depicted on the site. The tea layout probably came about as the lady boss came from the tea industry before venturing into the hospitality industry. The entire ground is clean and nice. The bed is comfortable. The pillows are nice (One more spongy, one more puffy) Downside is the lighting. There is a switch in the room that shut all lights off to complete darkness. So it might be too dark for some (like the elderly and some children) while too bright for some (like myself ). Would be a plus if they could install some night lights. Being a foreigner, I’m not quite sure how the TV works but it seems there is no signal for the local TV but some episodes on the app based system… so regarding in room entertainment, you might want to consider other options. Service: Throughout my two nights staying at the hotel, the friendliest person would be the lady boss, Miss Yang, who is always there to greet you and meet your needs in the morning. She also recommended some of the must try rides for Disney when we told her we are heading there. The other person that I felt was warm enough to make me feel welcomed yet not too much such that I get deterred (I tend to get deterred if a stranger is too welcoming) was the male reception staff who also drove us back from Disney in the hotel car. (Sorry I didn’t get his name) Breakfast was sumptuous and delicious. The wantons are the best and is a must try. The fried noodles (thin kway teow - based on a Singaporean experience) was nice. And I also enjoyed the cakes made for day 2’s breakfast. Location: The hotel is located in a small neighbourhood, a part of a mini mall, with supermarkets nearby ( buy your raincoats there before playing the rapids in Disney). You can also find Lawson , Watson and Starbucks in walking distance. There are also eateries around of different price ranges. Burger King is immediately outside the hotel. Otherwise you can also call for delivery if you’re just too tired to get out. The staff will let the delivery man deliver the food to the room based on your request. It’s an ideal location for Disney if you are looking for a cost saving hotel. Others: When I first booked the place, I didn’t include breakfast/ booked only the room. For that package, they do not offer shuttle to Disney or airport. Based on my understanding ( if I didn’t get the staff wrong) the shuttle to and fro would cost CNY50. Thankfully I do have the option to change to the option with breakfast as I have not past the modification allowance in the the app booking so I changed my package and got the shuttle rides for free ( included).

The front desk staff were friendly and kind. My room had a window facing a wall of the building next door, which isn't pleasant for a one-week stay but I wasn't there too often. The cleaning staff were also friendly and attentive and the room was cleaned daily. The big and soft butterscotch cat is a great addition to any hotel and the cafe out front is very popular. The setting overall is lovely. I didn't eat at the hotel but there are several cafes and restaurants nearby and the neighbourhood is great for exploring on foot or by bicycle.

Very close to the West Railway Station, the room is clean and tidy, the breakfast is rich, and the service staff has a very good attitude! The price is very cost-effective and parking is very convenient. It is suitable for business trips.

The location of the hotel is very good. It is a few minutes to Jing'an Temple. On Yuyuan Road, it is very convenient for various supermarkets and subways around, but the room is very quiet and the service attitude is very good. I will stay here next time I have a chance.

The hotel is not far from the Jing'an Temple Station of the subway, so it is convenient to travel; it belongs to an apartment hotel, and there is no contact service, from picking up the room card to cleaning. There are stoves and refrigerators in the room, which is very convenient; the room is very large, and it is better than the average season. High-end budget hotels are larger, basically a one-bedroom residence. The decoration is a bit old, but after all, it is only for sleeping, so it doesn't affect me much.

This is my second time staying here and although we booked a less expensive room with more beds, I feel this room is an excellent value. The location can’t be beat and for the budget traveler, I highly recommend staying here. The beds are very comfortable.

The room is spacious and comfortable, and the butler's service is attentive and responsive. The quality of the meals from breakfast to dinner is unparalleled. It reflects the concept, quality and taste of from farm to table. The chef's skills are amazing. Each dish is served on a different plate. The dish is extremely fast. Every dish I tasted was of a high standard, as expected of being made by one of the best chefs in Chongming! The happiest thing is that I can bring my Teddy baby to live with me❤️❤️!