Shangri-La Songjianyunyue Designer Homestay Reviews

One of the best hotel we have stayed in Yunnan. Great host and great variety of services like free scooter, fetching services from station, breakfast and etc.

The room environment is very good. The room is large and there is diffuse oxygen supply. It is comfortable to live in without lack of oxygen. The premise service is super good. Very satisfied. Parking is also convenient at the door of the hotel

Environment: In the core location of Napahai, the scenery is very good, all are endless grasslands, 15 minutes drive from Dukezong Ancient Town, very convenient, many parking spaces downstairs, and there is a puppy Room: The twin room is very cost-effective compared to the surrounding hotels. The room is large, with TV, wifi, oxygen generator, refrigerator, and tea sets are all free to use. The sheets are clean. You can see Napahai from the window of the room. The roof is a sun room with a cafe and an open-air lounge chair. It is very comfortable to drink tea on it, and you can also watch the sunrise in the morning (picture below) Service: Help with luggage, welcome fruits are very sweet, and mineral water drinks. The boss is a Hunanese with a very good attitude. Originally, there were two breakfasts for the room type, but there were four of us, and the boss still provided breakfast for free. Thumbs up! There are meals in the B&B, which is still very convenient. It is said to be very authentic. I didn’t have the opportunity to eat this time (menu p4). We checked out in the morning and came to the lobby of the B&B to rest in the afternoon. The boss was very enthusiastic and still provided tea, peanuts, and the puppy was cute! This living experience is very good and a pleasant living experience!

As the last hotel in this Yunnan trip, it left a deep impression on us. The hotel was newly opened last year, with new facilities and advanced whole-house fresh air oxygen. The room not only has a 270-degree view, but also has an undivided viewing window with a panoramic view of the grassland surrounded by mountains. The design is simple and advanced, and the details are also very exquisite. It is worthy of being a designer hotel. The owner is warm and hospitable, and helped us prepare a delicious dinner. The dog Wangcai is very cute, and the children like it so much that they don’t want to leave. I will come again if I have the chance.

The B&B is located on Napahai Huanhu Road, with a first-class environment and considerate service. You can see Napahai from the room and the rooftop recreation area. The barbecue in the evening is rich in variety and tastes excellent. I forgot my water flosser in the room when I left, and the beautiful boss delivered it to my home as soon as possible. Thank you very much! I will book this B&B again next time I go to Shangri-La. I highly recommend it!

Which hotel is the best to stay in Shangri-La, Yunnan? Songjian Yunyue is the best. The service is good, there is breakfast, and the electronic equipment in the room is also complete. You almost don’t have to operate it yourself. All is done with a word of Xiaodou. Free pick-up and drop-off at 🚅 🚁 stations. The boss is also very enthusiastic. It’s just a little cold in the morning and evening. Friends who come here remember to bring more thin and thick coats. Highly recommended⛳️

After struggling for a long time, I still want to tell you about my experience of staying here! I hope it will be helpful to those who are choosing a room, and it is also a warning to the store. I hope you will be honest and trustworthy and focus on service. The thing is, in order to live in this room, I begged for help from the store for several hours. I booked this room long before my trip, and arrived at Shangri-La happily. From the time I entered the store and waited for the room, the housekeeper never told me that my room was extended by the previous guest until 4:30 in the afternoon when we were too tired to play and decided to come back. When I arrived at the store, the housekeeper gave me the room card without expression. After I entered the room, I saw that it was not the room I booked (I was given a cheap and ordinary room. The room price was reduced by more than 500 ordinary price rooms), and then I ran downstairs to tell the housekeeper that the room was different from what I ordered. Then the housekeeper said, "If you are not satisfied, you can return!" This kind of service attitude has never been seen before. My group of people came to this actually quite remote location without knowing the place. He suddenly asked me to return. I then asked why I wanted to return? The room you gave me was not the one I booked, so why should I cancel it? This is false advertising. Then the housekeeper said that my room was extended by the previous guest! So he gave me another room. If I don't stay, he asked me to cancel it. I said I need to contact your landlord. He gave me the landlord's phone number and said that I will not cancel it. If you force me to cancel it, then you will refund one and compensate three. I told the landlord about the situation, and the landlord said that she would ask the housekeeper. As a result, when my family was waiting in the lobby, they heard the housekeeper and the landlord talking on the phone, and they said bad things about me. I was outside the store to negotiate on the phone the whole time. I didn't want to have any conflicts in his store. After a few minutes, the landlord came. I thought she would come over to explain to me. She looked at me and went straight into the store without saying anything. After a long time, she came out and told me that the guest who was staying there didn't want to change the room. Let me change. I really think it's strange. I booked the room in advance, and I can't check in normally. Then I emphasized to the landlord that if the problem is not solved, I will complain to the relevant departments or even call the police. Then she ran in again immediately. After walking for more than an hour, I was blowing the cold wind at the door of the store and complained to Ctrip. The landlord finally came out and said that I would refund a few hundred yuan and change the room. When I heard that, I was really angry. I said no. I must stay today. She ran in again and came out half an hour later to tell me that it was okay. Maybe Ctrip officials put pressure on her. She said that I could move in after they cleaned it. As a result, we waited for about an hour and a half. During this period, I kept asking her. She kept saying immediately. It was not until nearly 8 o'clock in the evening that we officially entered the room. During this period, the housekeeper had a black face. He ignored me when I asked him. At night, my child had altitude sickness, so I took a taxi to the hospital. At the hospital, the doctor asked me to call to confirm whether the homestay had an oxygen machine, because the doctor said that in this case, oxygen must be inhaled all night. I called the landlord and the landlord repeatedly replied that there was. I told the landlord to take the oxygen tube into our room and teach the people in our room how to use it. I would go back too late by then to save them trouble. After I got back, I asked my family, did the housekeeper come in to teach you? My family was confused. They said no one had ever come up. No one had brought the oxygen tube up. I went downstairs to ask the landlord for it. When I went downstairs, I found that the landlord was rummaging through the boxes. She said that the oxygen tube was gone. ! ! ! ! She then asked me what to do. You have read this, can you imagine how angry I was at that time? 😡 I was really furious at that time! I said you should borrow it from the hotel next door! You didn’t tell me that you didn’t have the tube earlier, and I had to drive back. You told me that you didn’t have it. You played a trick on me. I was very angry at that time, and the child had a headache and vomited continuously due to altitude sickness. I said, are you happy only if someone died? Then she continued to ask me what to do!!! I was really furious with them. I said, don’t you understand that you should go out and buy it now? She suddenly realized and asked the housekeeper to buy it. After a long time, they finally bought it back. I was played with by them on the first day I arrived at Shangri-La. To be honest, the service is terrible. Especially after reading everyone's comments just now, I found that everyone thinks that the male butler and the female landlord are unprofessional and have poor service attitude. The soundproofing of the room is even more worrying. The gap under the door is 3.4 cm. Some of the lights in the room don't even have bulbs. There are yellow corners in the bathroom. And the slide, it's funny, how can it be a slide? As a "designer" homestay, don't they know the slope of the slide? The child fell directly down. It pinched the buttocks again. The curtains are not light-proof. Is this really a designer homestay? Don't designers even understand this? In the end, the landlord apologized normally after we left the store. There is also a point that I missed. During the negotiation with them, from entering the store to waiting, no one poured water or told me where to drink water. The male butler kept a sour face. The whole incident was a very unforgettable experience. A few days after Shangri-La. I changed several homestays to stay, and each one was very professional, friendly and enthusiastic.

We just finished hiking from Yubeng. At the hotel near the Shangri-La bus station, Songjian Yunyue provided a pick-up service and sent us to their homestay. The next day, they sent us to Shangri-La Airport. The service was very good. On the way, they introduced us a lot about Shangri-La and answered all our questions. As soon as we checked in, we received a welcome fruit plate, fresh green apples and plums. The accommodation facilities are very modern, with smart toilets, Xiaodu Xiaodu smart operation of curtains, music and lights, very good sanitary conditions, good lighting in the room, you can see Napahai (Napahai is across the road), the room also has a large bathtub, and the toiletries are of relatively good quality. If you book a room, you can use the electric donkey for free to travel around the lake. After checking out, there is also a souvenir: beef jerky, which is a surprise. Overall very satisfied. Highly recommended.

The hotel is at the entrance of Napa Lake, and it is also convenient to Dukezong. The room is very big. The whole room is oxygenated. You can enjoy the beautiful view by opening the curtains. Clean! Clean! Clean! We also gave apples when we checked in, which were delicious! We had a lot of ******* food in Dukezong, and we had a lot of home-cooked dishes at the boss's place, which was very appetizing!

The boss is very nice. I wanted to eat fresh yak beef, so he drove me to the farmer's market in the ancient city to buy it. He helped me process it and grilled it in his yurt. The room was also perfect. A very satisfying stay. Full marks

The layout of the room is very, very good. We booked a special room and thought it was ordinary, but it exceeded our expectations. The service was super good, too good. The room has a strong sense of design, the yard is super large and parking is convenient, and the view from the roof is really good. It's super enjoyable, and you can also see the stars.

The room is super big and very clean. There is floor heating and oxygen supply in the room, as well as a super large projector. It is very comfortable to stay in and I don't want to go out. The view outside the window is also very beautiful. The service is excellent. It is really good and worth recommending. The super large parking lot is very quiet at night!

We stayed in the Pillow Sea Twin Room, which has a great design and a very good environment. Shangri-La Napahai is really beautiful in this season. The service is super good. The hotel also has foot bath buckets and foot bath bags. The welcome fruit is very fresh. Free pick-up and drop-off are in place. I will choose it again next time I go.

The scenery in June is really amazing. Living here is really relaxing for the body and mind. The environment is great, the front desk staff are very enthusiastic, the room design is full, the facilities are very complete, I don’t want to go out here, there is free pick-up and drop-off service, the breakfast is also very rich, the key is that you can also barbecue by yourself in the big tent, in short, it’s a great experience!