Haoyi Hotel (Shantou Zhujiang Road Food Street High-speed Railway Station) Reviews
Haoyi Hotel (Shantou Zhujiang Road Food Street High-speed Railway Station)
No.57 Hengshan Road, Shantou, ChinaView Hotel Details
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1 night
Haoyi Hotel (Shantou Zhujiang Road Food Street High-speed Railway Station) Guest Reviews
4.6/5
Very Good
1560 review
Verified reviewsLocation4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All Reviews(1560)
Positive reviews(1497)
Reviews with photos/video(385)
Classy environment(127)
Delicious breakfast(110)
Friendly front desk staff(102)
Easy to get around(67)
Large rooms(52)
Average sound insulation(50)
Perfect for business trips(45)
Close to train station(17)
Negative reviews(63)
Paramjeet
Light Luxury Queen Room
Stayed in Jul 2023
Business travelers
3 review
Great
Posted on Jul 15, 2023
It's value for money hotel. The staff is very cooperative. But they don't know English. They must have some sort of arrangements to communicate with english communication people.
CK Singapore
Elegant Queen Room
Stayed in Jul 2023
Solo travelers
15 review
Very Good
Posted on Jul 31, 2023
Location is not near the old town. Breakfast is decent with a noodle counter.
Response from Property: Dear Guest! Welcome to Haoyi Shantou High-speed Railway Station Hengshan Road Store~Thank you for your busy evaluation of us! The hotel is located at the junction of Hengshan Road and Huanghe Road. Adjacent to Shantou High-speed Railway Shantou Station/Railway Station (3km), Pearl River Road Food Street (704m), Xinyicheng Commercial Center, Hesheng Department Store (600m), Haina Tiandi Shopping Center, Wal-Mart (500m), Small Park (6km), etc. Free parking, and lovely robot gifts, looking forward to your next encounter, I wish you a happy life!
Anonymous User
Elegant Queen Room
Stayed in Apr 2024
Business travelers
2 review
Outstanding
Posted on Apr 22, 2024
good！
Hotchandani Narendra
Elegant Queen Room
Stayed in Jul 2021
Business travelers
7 review
Amazing
Posted on Aug 27, 2021
Very clean and pleasant, centrally located. Huge variety at breakfast buffet
Response from Property: Thank you for your love for Xiaoxing. Because of you, Xiaoxing will work harder to make you love Xiaoxing more every time
Guest User
Elegant Queen Room
Stayed in May 2024
Business travelers
1 review
Outstanding
Posted on May 21, 2024
I also came to Shantou last year and stayed at this hotel for the first time. The service was warm and the attitude was very good. Breakfast is also very rich. The facilities and equipment are very new. Everything about the mattress has been checked and is very clean and hygienic. trustworthy
Original TextTranslated by Google
Response from Property: Welcome to Haoyi Shantou High-Speed Railway Station Store, and thank you for your support and affirmation of our work! Xiaohao has always been committed to providing guests with high-quality service and hygiene. Providing you with a comfortable stay experience is our pursuit! We also have a gym and a self-service laundry room on the 8th floor of the hotel, as well as a multi-functional conference hall~~ There is self-service check-in in the front hall, and a robot will provide door-to-door delivery guidance! Thank you again for your support and look forward to your next stay. Finally, I wish you a happy life ~ Haoyi Shantou High Speed Railway Station Store
Guest User
Elegant Queen Room
Stayed in May 2024
Friends
1 review
Outstanding
Posted on May 20, 2024
The room is very new and I like it very much. The service is good, the equipment is good, and the breakfast is good. All good!
Original TextTranslated by Google
Response from Property: Welcome to Haoyi Shantou High-Speed Railway Station Store, and thank you for your support and affirmation of our work! Xiaohao has always been committed to providing guests with high-quality service and hygiene. Providing you with a comfortable stay experience is our pursuit! We also have a gym and a self-service laundry room on the 8th floor of the hotel, as well as a multi-functional conference hall~~ There is self-service check-in in the front hall, and a robot will provide door-to-door delivery guidance! Thank you again for your support and look forward to your next stay. Finally, I wish you a happy life ~ Haoyi Shantou High Speed Railway Station Store
Guest User
Elegant Queen Room
Stayed in May 2024
Solo travelers
3 review
Outstanding
Posted on May 17, 2024
Stayed for one night, and there were introductions to attractions and snacks at the front desk.
Very satisfied with the service and thought the breakfast was delicious!!!
Hygiene: very good
Facilities: The hotel is very new, the equipment is very new, perfect
Environment: There is food downstairs and it is very close to the Zhujiang Road Food Festival and can be walked
Service: Very good. There is a small robot that delivers food to you. Overall, I am very satisfied with my stay in Shantou.
Original TextTranslated by Google
Response from Property: Welcome to Haoyi Shantou High-Speed Railway Station Store, and thank you for your support and affirmation of our work! Xiaohao has always been committed to providing guests with high-quality service and hygiene. Providing you with a comfortable stay experience is our pursuit! We also have a gym and a self-service laundry room on the 8th floor of the hotel, as well as a multi-functional conference hall~~ There is self-service check-in in the front hall, and a robot will provide door-to-door delivery guidance! Thank you again for your support and look forward to your next stay. Finally, I wish you a happy life ~ Haoyi Shantou High Speed Railway Station Store
Malakaibotangyin
Selected Queen Room
Stayed in May 2024
Friends
18 review
Posted on May 3, 2024
The facilities in the room are very poor and the price/performance ratio is extremely low.
There is a ktv downstairs. .
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your evaluation in your busy schedule. We regret to bring you an unpleasant stay experience. We will report your valuable suggestions and feedback to our superiors for strengthening and improvement. Since KTV is outsourced, we will remind the owner of KTV every night. I hope you will consider this hotel next time you stay. Give us a chance to apologize to you. We will try our best to arrange a high floor for you. We express our apologies again and look forward to your different stay experience next time. We will continue to serve every customer. Finally, I wish you a happy life~ Haoyi Shantou High-speed Railway Station Hengshan Road Store
Guest User
Selected 2-bed Room
Stayed in May 2024
Friends
2 review
Posted on May 2, 2024
There was a peculiar smell as soon as I entered the room, the sound insulation was very poor, and the windows were surprisingly small. The KTV next door started singing at around 12 o'clock in the evening and continued until 4-5 in the morning... The windows were too high and I couldn't close them. It was terrible. I don't recommend it at all.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your evaluation in your busy schedule. We regret to bring you an unpleasant stay experience. We will report your valuable suggestions and feedback to our superiors for strengthening and improvement. Because other floors are contracted by others, we also took informed actions and had no right to interfere. Finally, we called the police to deal with their noise problem. The windows are too high because the structure of each room type is different. I hope you will consider this hotel next time you stay. At that time, Xiaohao will recommend other room types to you. We also have middle windows and floor-to-ceiling windows. I hope to give us a chance to apologize to you. We express our apologies again and look forward to your next stay with a different stay experience. We will continue to serve every customer well. Finally, I wish you a happy life~Haoyi Shantou High-speed Railway Station Hengshan Road Store
Guest User
Selected 2-bed Room
Stayed in Jun 2024
Family
2 review
Outstanding
Posted on Jun 11, 2024
Friendly service at the front desk. Good hotel environment. Satisfied
Original TextTranslated by Google
Response from Property: Welcome to Haoyi Shantou High-Speed Railway Station Store, and thank you for your support and affirmation of our work! Xiaohao has always been committed to providing guests with high-quality service and hygiene. Providing you with a comfortable stay experience is our pursuit! We also have a gym and a self-service laundry room on the 8th floor of the hotel, as well as a multi-functional conference hall~~ There is self-service check-in in the front hall, and a robot will provide door-to-door delivery guidance! Thank you again for your support and look forward to your next stay. Finally, I wish you a happy life ~ Haoyi Shantou High Speed Railway Station Store
Guest User
Elegant Queen Room
Stayed in Apr 2024
Couples
7 review
Outstanding
Posted on Apr 16, 2024
✌🏻✌🏻A very satisfying trip. I had a great time in Shantou. The food, accommodation and entertainment were all satisfactory.
Location: Very good, convenient to go anywhere
Sanitation: Very good
Facilities: Except for the lack of conditioner, everything else is very good. The self-service laundry room is also very convenient
Environment: Very good
Service: Very good
Original TextTranslated by Google
6/10
Response from Property: Welcome to stay at Haoyi Shantou High-speed Railway Station Hotel. Thank you for your support and affirmation of our work! Xiaohao has always been committed to providing guests with high-quality services and hygiene. Providing you with a comfortable stay experience is our pursuit! We also have a gym and a self-service laundry room on the 8th floor of the hotel, as well as a multi-functional conference room~~ There is a self-service check-in in the lobby, and the robot will deliver the items to the door! Thank you again for your support, and look forward to your next stay. Finally, I wish you a happy life~ Haoyi Shantou High-speed Railway Station Hotel
Guest User
Selected Queen Room
Stayed in Apr 2024
Business travelers
5 review
Very Good
Posted on Apr 17, 2024
Everything else is fine.
Disadvantages:
1. The TV can't even be projected
2. There is no partition between the bathroom and the bed. Although the entrance is such a thick load-bearing wall, you can always add a sliding door between the bathroom and the bed, right? It's really a bit uncomfortable to sleep looking at the toilet
Original TextTranslated by Google
Response from Property: Dear guest, we are very upset that we failed to bring you a perfect experience. Thank you for pointing out the shortcomings. We sincerely apologize to you. We hope that you will have a different experience next time you visit us. Please give us more valuable suggestions to encourage us to make greater improvements. We look forward to your next stay and wish you a good mood every day!
Guest User
Elegant Queen Room
Stayed in Mar 2024
Business travelers
1 review
Posted on Mar 29, 2024
The toilet in the room was still stained with feces. No one cleaned the breakfast restaurant. No one cleaned the dishes after eating. It was a very bad accommodation experience.
Original TextTranslated by Google
Response from Property: Dear guest, we are very upset that we failed to bring you a perfect experience. Thank you for pointing out the shortcomings. We sincerely apologize to you. We hope that you will have a different experience next time you visit us. Please give us more valuable suggestions to encourage us to make greater improvements. We look forward to your next stay and wish you a good mood every day!
Guest User
Elegant Queen Room
Stayed in Mar 2024
Family
27 review
Outstanding
Posted on Mar 17, 2024
I found this hotel from the Internet and entered the lobby. It was really grand. The three sisters Feng Xiaoqian, Yin Shanshan and Liang Jiali at the front desk were like a beautiful scenery. They warmly received us, arranged our favorite room for us, quickly checked in, and entered The room feels good, but the room is smelly. The bedding is very comfortable. There is a night light in the toilet. From this point of view, I can feel the hotel's care. The breakfast is also good, good value for money, special noodles and rich varieties. All in all, it is a great experience to stay. Yes, I will come again if I have the chance. Thanks again to Feng Xiaoqian at the front desk. Sisters Yin Shanshan and Jiali, I wish you all the best in 2024! !!
Original TextTranslated by Google
6/10
Response from Property: Welcome to Haoyi Shantou High-Speed Railway Station Store, and thank you for your support and affirmation of our work! Xiaohao has always been committed to providing guests with high-quality service and hygiene. Providing you with a comfortable stay experience is our pursuit! We also have a gym and a self-service laundry room on the 8th floor of the hotel, as well as a multi-functional conference hall~~ There is self-service check-in in the front hall, and a robot will provide door-to-door delivery guidance! Thank you again for your support and look forward to your next stay. Finally, I wish you a happy life ~ Haoyi Shantou High Speed Railway Station Store
Guest User
Elegant Queen Room
Stayed in Mar 2024
Friends
29 review
Outstanding
Posted on Mar 10, 2024
Easy access, clean and tidy room, separate wet and dry toilets, very close to Zhujiang Road Food Street, walk there directly, all kinds of food make you have no time to eat. The breakfast buffet is also very rich, the auntie who serves rice noodles in the restaurant is very polite and enthusiastic, praise
Original TextTranslated by Google
6/7
Response from Property: Welcome to stay at Haoyi Shantou High-speed Railway Station Hotel. Thank you for your support and affirmation of our work! Xiaohao has always been committed to providing guests with high-quality services and hygiene. Providing you with a comfortable stay experience is our pursuit! We also have a gym and a self-service laundry room on the 8th floor of the hotel, as well as a multi-functional conference room~~ There is a self-service check-in in the lobby, and the robot will deliver the items to the door! Thank you again for your support, and look forward to your next stay. Finally, I wish you a happy life~ Haoyi Shantou High-speed Railway Station Hotel
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