Ramada Plaza by Wyndham Shaoguan City Centre Guest Reviews
4.5/5
Good
1011 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(1011)
Positive reviews(975)
Reviews with photos/video(151)
Large rooms(74)
Delicious breakfast(65)
Convenient for shopping(50)
Fantastic river view(33)
Located downtown(26)
Delicious buffet(18)
Tasty restaurant(10)
Luxurious(9)
Negative reviews(36)
Pei Pei
City-view Twin Room
Stayed in Dec 2024
Family
9 review
5.0/5
Outstanding
Posted on Dec 30, 2024
Strategic location. Near mall. Overall clean and comfortable. Wide variety of breakfast selections. Hotel a bit old
Response from Property: Dear esteemed guest! Thank you for giving us 5 points high praise! Our hotel opening in 2011, the hotel has been in operation for more than 13 years, and many facilities and equipment have indeed begun old. Our management team is very concerned about the guests' staying experience, so we have been carrying out repair and renovation projects, and the facilities and equipment are gradually being replaced and improved. Everything may change, but what remains unchanged is our Ramada's consistent enthusiasm, dedication, and sincerity towards our guests. We are looking forward you to staying with us ,Wish you all the best!
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Fritz7777
City-view Queen Room
Stayed in Dec 2024
Solo travelers
16 review
4.5/5
Great
Posted on Dec 26, 2024
The building is very well built and maintained. Exceptionally clean. I was given an upgrade for a room on the 21 st floor, thank you! Two of the older staff on the front desk spoke English, the younger staff seemed very nervous around me as the only foreigner in town. I couldn’t find the gym. There is a pool, but only for the brave in winter. Handy location next to the mall and supermarket, not far from the the East bus station where you can go to the region’s main attraction. The hotel really needs a washing machine and clothes dryer for self service laundry. I found the bed very firm. Very good value for money.
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Response from Property: Dear Guest, Thank you for choosing our hotel, we hope your stay experience can be one of the good impression in ShaogGuan.Your Value Comments will become our progressive power, we will continually improve the shortcomings ,hope you can staying with us to experience it in next time, We are looking forward you to staying with us ,Wish you all the best!
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RelaxBro
River-view Double Room
Stayed in Dec 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Jan 4, 2025
Very nice and quite hotel
Good and clean
Reception was easy to deal with
Beautiful river view
Response from Property: Dear Guest,Thank you for giving us 5 points high praise!Your satisfaction is our greatest achievement!With your recognition and affirmation, we will make persistent efforts to make you a home away from home stay experience .We are looking forward you to staying with us ,Wish you all the best!
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David88
City-view Queen Room
Stayed in Apr 2024
Business travelers
6 review
4.7/5
Amazing
Posted on May 1, 2024
I say I saw many reviews that said the hotel was old and they weren’t very complementary. Yes, it’s an older hotel. It’s very grand and clean and the staff is very friendly and helpful. The rooms are very large. The bed was fine to sleep on as were the pillows, I can’t say I have any complaints. The locations is very good.
Response from Property: Dear Guest, Thank you for choosing our hotel, we hope your stay experience can be one of the good impression in ShaogGuan。Your satisfaction is our greatest achievement!With your recognition and affirmation, we will make persistent efforts to make you a home away from home stay experience .We are looking forward you to staying with us ,Wish you all the best!
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Bijan
River-view Double Room
Stayed in Feb 2025
Business travelers
7 review
3.7/5
Posted on Feb 12, 2025
Good and friendly place. Sweeping pool wasn't open
Response from Property: Hello, distinguished guests! Thank you for choosing Shaoguan Ramada! We attach great importance to every guest's stay experience. Regarding the opening of the swimming pool, we have reported it to the relevant department. The relevant department informed us that it is open for business as usual, and the business hours are: 09:00-22:00. During your stay, if you have any questions or needs, you can contact our caring butler - the lobby assistant manager at any time, and we will do our best to serve you. Looking forward to your next visit! Finally, thank you for staying in our hotel and wish you a happy life
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Guest User
River-view Double Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 26, 2024
The location is in the center of the city within walking distance from Sun Yat Sen Memorial park
There are a numerous restaurants around there
The bus 22 service from High speed railway station to the hotel
Response from Property: Dear Guest,Thank you for giving us 5 points high praise!Your satisfaction is our greatest achievement!With your recognition and affirmation, we will make persistent efforts to make you a home away from home stay experience .We are looking forward you to staying with us ,Wish you all the best!
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Anonymous User
River-view Double Room
Stayed in Mar 2024
Travel with friends
27 review
4.7/5
Amazing
Posted on Mar 19, 2024
We were very satisfied with the service and support.
Response from Property: Dear Guest, Thank you for choosing our hotel, we hope your stay experience can be one of the good impression in ShaogGuan。Your satisfaction is our greatest achievement!With your recognition and affirmation, we will make persistent efforts to make you a home away from home stay experience .We are looking forward you to staying with us ,Wish you all the best!
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The Ropers
Apartment Suite (2 beds)
Stayed in Jan 2023
Family
37 review
4.5/5
Great
Posted on Jan 25, 2023
Great size rooms. It’s an old Chinese 5 star hotel rebranded. Room smelt of smoke especially in the bathroom. Dinner was disappointing and breakfast was average. We had to keep asking for food at the buffet and they closed an hour early. Great service made up for lack of amenities.
Response from Property: Dear Guest, Welcome to Shaoguan and Stay in our hotel,Thank you for your recognition of our services ,we are apologize about your stay experience, Your Value Comments will become our progressive power, we will Strengthen professional skills training to improve the shortcomings ,hope you can staying with us to experience it in next time, We are looking forward you to staying with us ,Wish you all the best!
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Anonymous User
River-view Twin Room
Stayed in Oct 2023
Family
4 review
5.0/5
Outstanding
Posted on Oct 6, 2023
Very good.
Response from Property: 敬的貴賓您好!感謝您給予我們五星好評!您能夠住得舒心就是我們最大的榮幸!我們十分重視每一位賓客的入住體驗,上等的品質和服務是我們一貫的宗旨!酒店位於韶關市中心,與韶關火車東站和步行街解放路僅咫尺之遙,坐擁澎湃湞江的自然美景,步行十分鐘即可到達旅遊景點風采樓,鉑金位置不言而喻。酒店毗鄰韶關最大和最豪華的購物廣場---風度名城。是一座集吃,住,行,購,娛於一體的綜合城,是您商務度假下榻之首先。有了您的認可及肯定,我們定會再接再厲,為您的下一次入住提供更加貼心及賓至如歸的服務。真誠期待您的再次光臨!祝您生活愉快!
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Guest User
City-view Queen Room
Stayed in Mar 2025
Business travelers
10 review
5.0/5
Outstanding
Posted on Mar 10, 2025
The hotel is in a very good location, next to Shaoguan East Station, Bus Station, RT-Mart, Fengdu Pedestrian Street, and there are several morning tea shops, which are very convenient for eating, traveling and shopping. The facilities are very good, with a river view on one side and a mountain city view on the other side, which is great 👍🏻. Because of the convenience around, I have never eaten in the hotel, but I saw that the restaurant on the first floor was very crowded at mealtime, so it should be good.
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Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for giving us a five-point praise! It is our greatest honor that you can stay comfortably! We attach great importance to the stay experience of every guest, and superior quality and service are our consistent purpose! The hotel is located in the center of Shaoguan, just a stone's throw away from Shaoguan East Railway Station and Jiefang Road, a pedestrian street. It enjoys the natural beauty of the surging Zhenjiang River and is a ten-minute walk to the tourist attraction Fengcai Building. The platinum location is self-evident. The hotel is adjacent to the largest and most luxurious shopping mall in Shaoguan--Fengdu Mingcheng. It is a comprehensive city integrating food, accommodation, transportation, shopping and entertainment. It is the first choice for your business vacation. With your recognition and affirmation, we will continue to work hard to provide more intimate and home-like services for your next stay. Sincerely look forward to your visit again! I wish you a happy life!
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Guest User
River-view Twin Room
Stayed in Mar 2025
Family
182 review
4.7/5
Amazing
Posted on Mar 8, 2025
The room is spacious and bright, the mattress is comfortable, the bedding is clean and tidy, the location is good, parking is convenient, there are car charging piles, it is very close to East Street, and the scenery along the riverside trail is beautiful. The restaurant on the first floor of the hotel is booming, and many locals eat and drink tea. The disadvantage is: the front desk upgraded me to the 21st floor, and I was grateful, but I didn't expect that this room would make a dull but huge rumbling sound at night and in the early morning, which seemed to be a chainsaw, and seemed to be the sound of a car engine. The room also vibrated slightly. I asked the front desk, and they said that no one was decorating it, and sent a waiter over. The waiter said that the water pressure was uneven due to the use of water in the confinement center, which caused the sound of the water supply system. The solution she gave was to change rooms. We were reluctant to pack our luggage, hoping that it would be better if no one used water late at night. Unexpectedly, it rumbled occasionally until four in the morning.
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Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for taking the time to give us a detailed review. The hotel is located in the center of Shaoguan. It only takes ten minutes to walk to Shaoguan Railway Station, the bus terminal and the Fengcai Building, which was built to commemorate Yu Jing, a famous official in the Northern Song Dynasty. It is also only a 20-minute drive from the high-speed railway station, which is very convenient for travel. I am really sorry to hear that the distinguished guest did not have a comfortable experience during this stay. Thank you very much for your comments on our hotel facilities and equipment. I have reported your stay experience to the management one by one. With your careful discovery, we can make better progress. I hope you can continue to support Ramada. Sincerely look forward to your visit again! I wish you a happy life! .
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oulm
City-view Twin Room
Stayed in Feb 2025
Travel with friends
50 review
5.0/5
Outstanding
Posted on Mar 8, 2025
There is no better hotel in Shaoguan. It is located in the downtown area, but it is quiet and the service is quite good! The breakfast is also very rich! The room is very big! It is quite comfortable! It is worth recommending!
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for giving us a 5-point praise! It is our greatest honor to let you have a satisfactory stay experience. We attach great importance to the stay experience of every guest. Superior quality and service are our consistent purpose. With your support, we will definitely do better. We look forward to meeting you again and wish you a happy life!
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Anonymous User
City-view Twin Room
Stayed in Feb 2025
Family
26 review
5.0/5
Outstanding
Posted on Feb 4, 2025
The hotel is in a prime location with convenient transportation. The rooms are spacious, clean and tidy, and the front desk service is good. Because there are many businesses in one building, the hotel lobby environment is a bit noisy.
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! Thank you for your continued support to Shaoguan Ramada! We attach great importance to every guest's stay experience. Superior quality and service are our consistent purpose. With your support, we will definitely do better. Since the hotel is located in the city center, the geographical location is quite prosperous and convenient, but we failed to meet your preferences. We are deeply sorry! Superior quality and service are our tenet. No matter when you check in, we will serve you wholeheartedly and look forward to seeing you again! I wish you a happy life!
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Guest User
River-view Double Room
Stayed in Feb 2025
Family
1 review
4.5/5
Great
Posted on Feb 4, 2025
I give this hotel 98 points. 2 points are deducted because the room does not have intelligent products. But the hotel facilities are relatively complete, clean, soundproof, good service, good parking 👍 The location is close to the river (room 1005 this time), with a panoramic view of the city of Zhenjiang District. Downstairs is a shopping mall, shopping, movies, food, massage, and everything is available. The most recommended is the buffet on the first floor, which costs more than 100 yuan and has a great environment. There are hot pot, sashimi, Western food, Chinese food, and private rooms. With so many advantages, it doesn't matter if there are fewer intelligent products. After all, hotels are for rest... Recommended, recommended
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Original TextTranslated by Google
Response from Property: Hello, distinguished guests! Thank you for taking the time to give us a detailed review! Your satisfaction is our greatest achievement! We attach great importance to your valuable suggestions. Only with your careful observation can we make better progress. We hope you can continue to support Ramada. If you approve of us, please recommend our hotel to your friends and let your friends experience the hospitality and service of the hotel with you. The hotel is located in the center of Shaoguan, just a stone's throw away from Shaoguan East Railway Station and the pedestrian street Jiefang Road. It enjoys the natural beauty of the surging Zhenjiang River and is only a ten-minute walk to the tourist attraction Fengcai Tower. The platinum location speaks for itself. The hotel is adjacent to the largest and most luxurious shopping mall in Shaoguan - Fengdu Mingcheng. It is a comprehensive city integrating food, accommodation, transportation, shopping and entertainment, and is the first choice for your business vacation. Sincerely looking forward to seeing you again! I wish you a happy life!
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Hezongya
City-view Twin Room
Stayed in Feb 2025
Other
10 review
5.0/5
Outstanding
Posted on Feb 6, 2025
Since we checked in late, it was already evening. The front desk lady helped us upgrade to the executive floor on the 22nd floor, and checked into room "2222". The presidential suite was right next door. I personally feel that the city view is better than the river view (small tips: the room number is "floor + room number". Even numbers are city views, and odd numbers are river views). The service is warm and the breakfast is very good. It is one of the few small luxury hotels in Shaoguan.
Original TextTranslated by Google
6/7
Response from Property: Dear distinguished guest, thank you for giving us a 5-point praise! The hotel is located in the center of Shaoguan, just a stone's throw away from Shaoguan East Railway Station and the pedestrian street Jiefang Road. It enjoys the natural beauty of the surging Zhenjiang River and is a ten-minute walk to the tourist attraction Fengcai Building. The platinum location is self-evident. The hotel is adjacent to the largest and most luxurious shopping mall in Shaoguan---Fengdu Mingcheng. It is a comprehensive city integrating food, accommodation, transportation, shopping and entertainment. It is the first choice for your business vacation. Sincerely look forward to your visit again! I wish you a happy life!