Urba Hotel

Urba Hotel Reviews

Urba Hotel

Diyang road 987, Keqiao Town, Shaoxing, ChinaView Hotel Details
Urba Hotel
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1 night

Urba Hotel Guest Reviews

4.8/5
Excellent
2890 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(2890)
Positive reviews(2844)
Reviews with photos/video(551)
Delicious breakfast(401)
Awesome amenities(316)
Friendly front desk staff(290)
Classy environment(274)
Convenient parking(139)
Great location(26)
Negative reviews(46)
Guest User
Smart Room (2 beds)
Stayed in Apr 2024
Business travelers
3 review
4.7/5
Amazing
Posted on Apr 22, 2024
The hotel is located very near to the Textile City Metro Station. A lot of food options are situated nearby. The breakfast buffet has a lot of options and was quite good. The staff is very friendly. We were there during raining season and it was possible to borrow an umbrella with the room number
Response from Property: Dear guests: I am very glad that you and your friends in the hotel and spent a wonderful holiday, your comments are to us, the best service affirmation and inspiration. We have a lot of promotions, please continue to pay attention to us, you are welcome to visit again!
Manish
Guestroom - Double Occupancy (Double bed)
Stayed in Oct 2023
Business travelers
8 review
2.5/5
Posted on Oct 19, 2023
First they said foreigner cannot check in without Chinese phone number, later after confirming with police station it took them 30 min for check in. Room are road side, to much noise of traffic. And there is also leakage in room, water was dripping whole night
Response from Property: Hello dear guests! Thank you very much for your choice and review. I am really sorry that I did not provide you with a perfect check-in experience. Since the relevant departments require a phone number to be reported, considering that the phone number you presented is an overseas phone number, we hereby need to report it to the public security system. We are really sorry for the poor service when applying for check-in. Regarding the store's hygiene details and the leakage in the guest room, we apologize for not handling it in time, which resulted in a bad check-in experience for you. We have conducted unified training on this and implemented a three-level ward round system. Please also give us some advice. The store is an opportunity to correct its mistakes and we look forward to your next visit. Bona Hotel wishes you and your family happiness, health and happiness.
Guccious
Smart Room (Double bed)
Stayed in Sep 2023
Business travelers
25 review
5.0/5
Outstanding
Posted on Sep 16, 2023
Amazing staff, polite and helpful! Great location, clean environment, will definitely come back again!
Guest User
Smart Deluxe Suite (Bathtub)
Stayed in Jan 2024
Solo travelers
11 review
4.0/5
Very Good
Posted on Feb 20, 2024
The room was clean and comfortable, the staff was friendly and helpful, and the location was convenient
Response from Property: Dear guests: Hello! Thank you for choosing Bernard! What we want when traveling is comfort, what we want is kindness, and what we need is warmth. How can we not work hard to meet your wishes, because this is also our wish, and everyone who comes to Berner is happy!
Daniel
Circular Feature Queen Bed Room
Stayed in Nov 2023
Business travelers
24 review
5.0/5
Outstanding
Posted on Dec 19, 2023
Excellent place, good service and the location has different stores for whatever you need.
Sukhs
Guestroom - Double Occupancy
Stayed in Jan 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Mar 14, 2024
Real fast and service good
TaMang Ram
Smart Room (Double bed)
Stayed in Mar 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Mar 28, 2023
Nice hotel with good breakfast in the morning
Response from Property: Thank you very much for choosing our hotel to stay and leave good comments. We are honored to bring you comfortable and pleasant memories during this stay. All the staff of the hotel can only treat each guest with more professional and sincere service, in return for your praise and affirmation, the hotel's development can not be separated from your long-term support and love, sincerely look forward to your visit again!
Guest User
Smart Room (2 beds)
Stayed in Dec 2023
Friends
7 review
5.0/5
Outstanding
Posted on Dec 14, 2023
nice!
Anonymous User
Smart Room (Double bed) (Bay window)
Stayed in Jun 2024
Family
2 review
3.7/5
Posted on Jun 27, 2024
Advantages: 1. For this price range, the breakfast is quite rich and suits our taste, see picture. 2. Bottled water is available in the lobby, and small travel items such as mouthwash and makeup remover are available for free, which is very thoughtful 3. The bed is large and the bedding is very comfortable, so I slept very well 4. It is very quiet, and there is no noise outside the corridor at night Disadvantages: 1. There is no USB in the room, which can be improved 2. The mirror design of the sink is very anti-human, which is not friendly to women's makeup 3. The switches of the curtains and window screens are just the opposite; the corridor lights at the entrance are broken 4. The robot delivery also requires mobile phone scanning, which should be improved. It is not very friendly to children 5. The location is a bit remote, and the children who want to go downstairs to the supermarket will be a little disappointed
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing the Urbain Hotel. It is a great honor to serve you. At the same time, thank you for your valuable suggestions. We know that this is the greatest care and help for us. We will seriously study and solve it to provide you with a more comfortable and warm stay experience. All the hotel staff are looking forward to your stay again!
Guest User
Guestroom - Double Occupancy
Stayed in Jun 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jun 17, 2024
Facilities: The air conditioning has a good cooling effect. The shower has a large amount of water. The floor-to-ceiling windows are very bright. The breakfast is very rich. There is also a thoughtful baby playground. I will bring my children to experience it next time. Service: The service of Xiao Li at the front desk is very good and thoughtful. Sanitation: Clean and tidy
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Guestroom - Double Occupancy
Stayed in Jun 2024
Family
7 review
5.0/5
Outstanding
Posted on Jun 16, 2024
Facilities: Xiaodu Smart (the air conditioner needs to be adjusted by the remote control) Smart toilet The hair dryer is a bit small Hygiene: Clean and hygienic without odor Environment: The room is large and there is a small table for drinking tea in the room. The toothbrush is soft. The items provided in the public area on the first floor are very good. There are makeup remover wipes, mouthwash, tea bags, mineral water, leather cases, and a rich breakfast Service: Xiao Li has a very good service attitude. Thumbs up and help to store luggage This hotel is very cost-effective. I bought a blind box and chose it. 170 includes breakfast for 2 people. It is super suitable. Before going, Xiao Li will call and ask what room type you are staying in and what you need Lawson is downstairs The shortcomings are that it takes 20 minutes to walk from the hotel to Heqiao Ancient Town. I can't walk, so I took a taxi for more than 10 yuan From Shaoxing North, take Ring Road No. 803 to Keqiao District Chinese Medicine Hospital. After getting off, cross the road to From the hotel to Lu Xun's Former Residence or Shaoxing Railway Station, it takes 10 minutes to walk to China Textile City Station and take Line 1 It's just a little far to go there, but everything else is OK Shaoxing North Town is relatively new Shaoxing Railway Station is relatively old and Exit A of the subway station is closed. You can only exit from Exit B and cross the road to the railway station, which is not far away. In addition, don’t choose the one-card pass for bus and subway cards opened by Alipay. You have to deposit money before you can use it. I destroyed it and chose it again. This broken card tortured me. In addition, it is hot. Pay attention to sun protection. The hotel also has two treadmills. The lobby on the first floor is very beautiful. There are flowers and you can drink tea 🍵 You can have breakfast outdoors. It feels beautiful to take pictures. Hahaha🤣 I hope it can help everyone
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying at Bona. We look forward to your visit again to review our progress and wish you a happy day!
Anonymous User
Smart Room (Double bed) (Bay window)
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 16, 2024
The room is very clean and tidy, and parking is very convenient. The most important thing is that the service staff Xiaohui is very considerate and careful. She really cares about us! You must be happy to have such a beautiful, sweet and kind female employee! You deserve to be rich!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation. We will continue to work hard with your encouragement and support. We believe we will do better! Thank you for your continued support! I wish you a safe and happy life!
Guest User
Guestroom - Double Occupancy
Stayed in Jun 2024
Other
11 review
5.0/5
Outstanding
Posted on Jun 10, 2024
The hotel room is good overall, the waiter's attitude is very good, and he also called back, which is great. The hotel is in a good location, close to the Keqiao Ancient Town, and the commercial pedestrian street is also nearby. Transportation and dining are very convenient, and the hotel's breakfast is also great.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We look forward to your visit again!
Guest User
Smart Room (Double bed) (Bay window)
Stayed in Jun 2024
Family
10 review
5.0/5
Outstanding
Posted on Jun 10, 2024
Good value for money. The room on the 4th floor is close to the road, but you can see green trees outside the window. I like the view outside the window with the curtains opened. The room is clean and hygienic. The breakfast is good and rich. There is a washing machine and dryer on the 2nd floor. You can walk 1.5 kilometers to Keqiao Ancient Town and drive 6 kilometers to Keyan Scenic Area. These two places are very suitable for weekend trips.
Original TextTranslated by Google
Response from Property: Dear guest, we are very grateful that you took the time to leave a positive review for our hotel. We will continue to work hard to improve our services and facilities to provide you with a more comfortable and pleasant accommodation experience. Thank you for your support and trust!
Banyueguangdiliang
Guestroom - Double Occupancy
Stayed in Jun 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jun 5, 2024
I chose this hotel by chance. I didn't expect it to be so cost-effective. There are shopping malls, hospitals and attractions nearby. It is very convenient to travel and easy to find. The hotel building is an emerald color, which is very eye-catching. The boss must be a very creative person. The hotel lobby is equipped with many thoughtful little items, including: hand cream, warm baby stickers, face towels, makeup remover towels, sleeping earplugs and other things. Oh my God, it is really a savior for people who lose things during business trips. They are all free and you can pick them up when you need them. The parking lot is also large and you can charge. The room is clean and bright, the bedding is very comfortable, and there is a super large self-service laundry room. For those who sleep late, you can check out at 2 pm, which is really a blessing. For a price of more than 200 yuan, these configurations are simply optional for high-end hotels. It is very unexpected. I will choose this hotel for business trips in the future.
Original TextTranslated by Google
6/7
Response from Property: Dear guests, thank you very much for choosing the Urna Hotel. Our aim is to provide every guest with consistent high-quality services to meet your expectations. We believe that with your support, we will continue to improve the quality of our services to ensure that every trip and stay is an unforgettable experience. We sincerely look forward to your visit again!