Urba Hotel Reviews

Response from Property: Dear guests: I am very glad that you and your friends in the hotel and spent a wonderful holiday, your comments are to us, the best service affirmation and inspiration. We have a lot of promotions, please continue to pay attention to us, you are welcome to visit again!

Response from Property: Hello dear guests! Thank you very much for your choice and review. I am really sorry that I did not provide you with a perfect check-in experience. Since the relevant departments require a phone number to be reported, considering that the phone number you presented is an overseas phone number, we hereby need to report it to the public security system. We are really sorry for the poor service when applying for check-in. Regarding the store's hygiene details and the leakage in the guest room, we apologize for not handling it in time, which resulted in a bad check-in experience for you. We have conducted unified training on this and implemented a three-level ward round system. Please also give us some advice. The store is an opportunity to correct its mistakes and we look forward to your next visit. Bona Hotel wishes you and your family happiness, health and happiness.

Response from Property: 看到您的滿意，柏納大大的滿足，情不自禁哼起了小曲兒，我也不會驕傲，每天納納都在開動大腦，完善各種小細節，希望可以盡善盡美，給賓客提供最好的服務，最温馨的房間，最美味的早餐，記得常來看看噢！

Response from Property: Dear guests: Hello! Thank you for choosing Bernard! What we want when traveling is comfort, what we want is kindness, and what we need is warmth. How can we not work hard to meet your wishes, because this is also our wish, and everyone who comes to Berner is happy!

Response from Property: 敬愛的客人，謝謝對我們滿分的評價，您的認可是我們進步的動力。有時一眼難忘不一定是奢華繁瑣，更會是貼近內心的温暖，將平常的細節做得精緻認真便會形成大力量，我們願意當現代匆忙生活中温暖樸實的守衞者。你會來，我們會一直在

Response from Property: 親愛的賓客,您好~非常榮幸柏納酒店受到了您的認可,您住的滿意我們就很開心了,我們會一如既往的提供舒適的住宿環境、熱情周到的服務。祝願您每個夜晚都好夢相伴!期待您的再次光臨!

Response from Property: 尊敬的賓客您好，感謝您對我們的認可，客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力，打造五星級水準，期待下一次的出行，我們能為您創造更加完美服務。

Response from Property: Thank you very much for choosing our hotel to stay and leave good comments. We are honored to bring you comfortable and pleasant memories during this stay. All the staff of the hotel can only treat each guest with more professional and sincere service, in return for your praise and affirmation, the hotel's development can not be separated from your long-term support and love, sincerely look forward to your visit again!

Response from Property: 愛的客人，謝謝對我們滿分的評價，您的認可是我們進步的動力。有時一眼難忘不一定是奢華繁瑣，更會是貼近內心的温暖，將平常的細節做得精緻認真便會形成大力量，我們願意當現代匆忙生活中温暖樸實的守衞者。你會來，我們會一直在

Response from Property: Thank you for leaving a good review for our hotel! We are deeply honored. Every guest's satisfaction is our motivation to pursue excellent service. We are very happy to hear that you are satisfied with our room and service. Welcome to visit us again, we look forward to providing you with a better experience.

Response from Property: Dear guest, I have received your five-star praise. Thank you for your encouragement. We will continue to work hard to live up to your expectations. The hotel provides a rich buffet breakfast, free laundry service and open gym. There is a convenience store downstairs to bring you a convenient and fast life experience! Finally, I wish you a happy life! Safe and smooth!

Response from Property: Dear guests, hello~ Thank you for choosing Keqiao Berna Hotel and sharing your accommodation experience. Our little sister is always recognized by everyone for her enthusiastic service. It is her honor. Thank you for your support. Heart! Berna is a boutique humanistic hotel. The hotel is committed to providing a warm and comfortable environment for every traveler. I hope you can enjoy relaxation, quietness and joy in your hard work. Xiaona is waiting for you here. See you next time~

Response from Property: Dear guest: Xiaona sincerely thanks you for your praise. We will serve you with more enthusiasm, maintain our reputation and quality, and give back your trust and support. Thank you again for your five-star praise! I wish you all the best!

Response from Property: Dear guests, hello~ We are very honored that the Urna Hotel has been recognized by you. We are very happy that you are satisfied with your stay. We will continue to provide comfortable accommodation and warm and thoughtful service. I wish you a good dream every night! Looking forward to your visit again!