I can accept old, but I can't understand dirty!
There are yellow marks in the tiles of the bathroom sink, there are many mold spots on the foot pad, and the toilet seat is yellow. There is a musty smell in the house, and the wallpaper is cracked. I didn't take any photos because I really don't want to keep them on my phone.
When I was getting ready to go to bed at night, I found red marks on the bed sheets. I called the front desk, but they didn't ask the housekeeping depar**ent to change it immediately. I had to ask the cleaning staff to come and take a look first. When the cleaning staff changed the bed sheets, I asked if I could add another pillow because I like to sleep on a high pillow. The cleaning staff said, "Isn't this one high enough? I'm a little busy now, so it will take a while to get it. Although it took five or six minutes to get it, why do you have to question and resist it first?
There is a sign in the corridor that says "Rooms are gradually upgraded, please understand", but I can't understand it. After spending the same money, does it depend on luck whether the room is new or old? Don't let guests check in for rooms that have not been upgraded.
When booking the room, I noted that I wanted a bigger window and a better view. I didn't expect that the room I was given was on the 5th floor, and the window was the roof of another building. I won't talk about this. I just assumed that there was no room. The actual situation will prevail.
In the end, the two nights I booked were changed to one night. In short, the four-star standard is outrageous.
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