Primus Hotel

Primus Hotel Reviews

Primus Hotel

No. 298 Huishan, Shenbei Road, Hunnan District, Shenyang, Liaoning, 110041, ChinaView Hotel Details
Primus Hotel
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Primus Hotel Guest Reviews

4.5/5
Good
418 review
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.5
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All Reviews(418)
Positive reviews(392)
Reviews with photos/video(148)
Friendly front desk staff(44)
Delicious breakfast(42)
Perfect for kids(35)
Close to scenic area(10)
Secluded lake view(8)
Has facilities for children(4)
Family activities available(3)
Negative reviews(26)
Eccy
Deluxe Room - Mountain-View (2 beds)
Stayed in Jun 2024
Family
33 review
4.2/5
Very Good
Posted on Jun 23, 2024
The ataff are very friendly and helpful. The room is clean.But we had an uncomfortable stay. We booked two rooms. It was really hot during our stay (summer) but the airconditioners were not working well. We didnt sleep well. I guess the hotel is old and the ACs as well. You can’t open the windows otherwise you’ll invite bugs inside. Breakfast was OK but they could do better with coffee selection amd bread. It was quiet and peaceful around the vicinity of the hotel. Just bring some insect repellants.
Response from Property: Dear guest, your feedback on our hotel is greatly appreciated, your suggestions are very important to us. Regarding the air-conditioner problem, we have noticed it and we will formulate a better control plan in the future and upgrade the equipment. In addition, we will further improve the hotel problem you reported, and provide a more comfortable accommodation environment as much as possible. As for the breakfast service, we will strive to improve the quality, variety and taste on the basis of serving coffee and bread. We look forward to providing you with a better accommodation experience through our efforts, and thank you again for your comments and feedback.
Dan CJ
Deluxe Room - Mountain-View (2 beds)
Stayed in Jun 2024
Couples
18 review
4.5/5
Great
Posted on Jun 16, 2024
Quiet location, very nice trails around, worth exploring it!
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your praise. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
Muisha
Mountain View Deluxe Suite
Stayed in Jul 2023
Friends
57 review
5.0/5
Outstanding
Posted on Sep 4, 2023
Magnificent
Oleksii
Deluxe Mountain-view Queen Room
Stayed in Jul 2021
Family
2 review
4.7/5
Amazing
Posted on Jul 20, 2021
Great breakfast. We got a bigger room and were checked in early. The room was huge, with an office.
Response from Property: Dear guest: Thank you very much for your support and recognition. We do our best to provide every guest with an extraordinary stay. And we will continue to work hard and be ready for you to come back at any time.
Guest User
Deluxe Room - Mountain-View (2 beds)
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 14, 2024
The place is very big and the scenery is very beautiful. We arrived in the afternoon and originally planned to stroll around the surrounding attractions, but the children were attracted by the naughty castle and outdoor playground in the hotel and didn't go anywhere 😂 The attitude of the service staff was very good.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Deluxe Room - Mountain-View (2 beds)
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 9, 2024
This is my second stay. The environment and facilities are very good, and the service is very considerate. I called to ask if the central air conditioner has warm air, and the front desk immediately called back to ask if the room is cold and if an electric heater is needed! I will choose to stay again when I come to Outlet and Qipanshan in the future.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Deluxe Room - Mountain-View (2 beds)
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 14, 2024
The room was very satisfactory. The service was thoughtful. The restaurant was also delicious
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Ailouyingdeanfei
Deluxe Mountain-view Queen Room
Stayed in Apr 2024
Couples
7 review
4.5/5
Great
Posted on Apr 20, 2024
The view is really good. You can spend 20 minutes in the park here, stroll after dinner, and stroll after the morning. There is a swan resting on the shore, and there are lambs in cages. The service is really good. They led us to the elevator and informed us of the restaurant and dining time. They were very attentive. Maybe there were fewer guests, so they upgraded us from mountain view to lake view. The facilities are a bit old, the sofa is fuzzy, and the TV is very small and can't be cast. There are really few types of breakfast. The types and styles of breakfast are not worthy of the room price. There is basically no Western bread, only two kinds of porridge, and the dishes are pitifully few. It may be that there are fewer people in the off-season. The room price is to buy a view and temporarily escape the hustle and bustle of the city.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Deluxe Room - Mountain-View (2 beds)
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 16, 2024
Overall it's very good. The only drawback is that the hotel doesn't have air conditioning. The room is still a little cold even with heating. The breakfast area is also cold. The food gets cold after a while. It's not friendly to young babies. The variety is relatively simple and not very suitable for laughing babies. I hope it will get better and better. The hotel is relatively large, close to tourist attractions, and convenient for travel. If you don't want to rush to the attractions, staying in the hotel is also very suitable for walking the baby. The venue is large enough and the hotel service is also very good. Seeing that our baby is relatively young, they gave us free breakfast. I hope it will get better and better.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Guest User
Deluxe Room - Mountain-View (2 beds)
Stayed in Apr 2024
Family
7 review
5.0/5
Outstanding
Posted on Apr 4, 2024
The environment is beautiful, surrounded by mountains and water, at the foot of Huishan Mountain, the air is fresh, the breakfast is good, the front desk service is warm and thoughtful. Fruits are also given in the room.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Guest User
Deluxe Room - Mountain-View (2 beds)
Stayed in Feb 2024
Family
12 review
5.0/5
Outstanding
Posted on Feb 16, 2024
The hotel lobby is very grand, there are many rooms, the surrounding environment is also OK, the lake is frozen in winter and you can walk on it and move around freely, the room is also large, the hygiene is OK, but it is a bit old, there is a problem with the door of the bathroom, overall I am very satisfied
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Deluxe Mountain-view Queen Room
Stayed in Feb 2024
Family
22 review
2.7/5
Posted on Feb 15, 2024
As soon as I entered the room, I saw two places with food left over, which greatly reduced my impression. During the Chinese New Year, I felt that there were not enough staff and the service was not up to par. The lobby was very cold, and the dishes at the breakfast place got cold after a while. In short, it is still far from a five-star hotel.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will inform the relevant departments of your opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again
Guest User
Deluxe Room - Mountain-View (2 beds)
Stayed in Feb 2024
Family
11 review
4.0/5
Very Good
Posted on Feb 19, 2024
Very good, close to the ski resort. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Deluxe Room - Mountain-View (2 beds)
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 8, 2024
The sanitation is very clean, and the dry and wet separation experience is great. The hotel has a beautiful environment, and there is a large lake behind it, which is very good for playing in the snow in winter. The service staff has a very good attitude. The catering should be praised. The quantity is very large. We ordered a Yangzhou fried rice, which was enough for three people. The only drawback is that the transportation is not convenient. If you drive here, it is highly recommended.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Deluxe Mountain-view Queen Room
Stayed in Feb 2024
Couples
2 review
4.0/5
Very Good
Posted on Feb 7, 2024
Close to the Qipanshan Scenic Area, it takes about ten minutes to drive there The hotel lobby is spacious and bright, the room is wide enough, the waiter is nice, the hygiene is good, and 🛁 The bed is not too soft😁
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!