PHOENIX HOTEL

PHOENIX HOTEL Reviews

PHOENIX HOTEL

No.109 Huanghe South Street, Shenyang, ChinaView Hotel Details
PHOENIX HOTEL
PHOENIX HOTELPHOENIX HOTELPHOENIX HOTEL
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PHOENIX HOTEL Guest Reviews

4.7/5
Outstanding
630 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All Reviews(630)
Positive reviews(606)
Reviews with photos/video(99)
Classy environment(76)
Delicious breakfast(54)
Large rooms(30)
Friendly front desk staff(27)
Perfect for business trips(12)
Close to metro(10)
Loved the view(9)
Tasty restaurant(6)
Negative reviews(24)
a4292
Deluxe Room (King bed)
Stayed in Jun 2024
Couples
192 review
4.5/5
Great
Posted on Jun 23, 2024
The hotel is not far from Qing Zhaoling Mausoleum and Beiling Park. The parking lot is large and convenient. The room is large, well-equipped and has a safe. The breakfast is rich in variety. The room lighting is a bit dim and the air conditioning cooling effect is not good.
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6/7
Tianxiezuoxiaoxuehuaer
Deluxe Cozy Room (2 beds)
Stayed in Jun 2024
Business travelers
26 review
5.0/5
Outstanding
Posted on Jun 14, 2024
The room check-in experience is very good, the supporting facilities, services and breakfast are very good, the room is spacious and comfortable. The hotel is also in a good location, very close to Beiling Park.
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bespokeworld
Business Room (King bed)
Stayed in May 2024
Solo travelers
23 review
5.0/5
Outstanding
Posted on May 27, 2024
The hotel is located next to Shenyang Beiling Park. The environment is very good, the room size is quite large, the service is also very good, and the breakfast is very rich.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your love for us. The hotel is located along Metro Line 2, a 5-minute walk to Xinle Ruins Station, adjacent to Beiling Park and Nanfeng Grand Theater, a 10-minute drive to Xita Style Street, and a 15-minute drive to North Station. Thank you again for your praise and look forward to your visit again. I wish you a happy life!
Guest User
Business Suite
Stayed in May 2024
Other
2 review
5.0/5
Outstanding
Posted on May 11, 2024
Facilities: In good condition Sanitation: Clean Environment: Excellent Service: Meticulous and thoughtful
Original TextTranslated by Google
Response from Property: Hello! Thank you for your love for us. The hotel is located along Metro Line 2, a 5-minute walk to Xinle Ruins Station, adjacent to Beiling Park and Nanfeng Grand Theater, a 10-minute drive to Xita Style Street, and a 15-minute drive to North Station. Thank you again for your praise and look forward to your visit again. I wish you a happy life!
Guest User
Business River-view Twin Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 24, 2024
The hotel front desk service is super good. It is clean and comfortable. I will come again next time.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your love for us. The hotel is located along Metro Line 2, a 5-minute walk to Xinle Ruins Station, adjacent to Beiling Park and Nanfeng Grand Theater, a 10-minute drive to Xita Style Street, and a 15-minute drive to North Station. Thank you again for your praise and look forward to your visit again. I wish you a happy life!
UCAV
Business Room - River-View (King bed)
Stayed in Apr 2024
Business travelers
121 review
5.0/5
Outstanding
Posted on Apr 11, 2024
Not bad, you can enjoy the scenery while sitting in the room, half of which is Beiling Park and the other half is Friendship Hotel.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your love for us. The hotel is located along Metro Line 2, 5 minutes' walk to Xinle Ruins Station, adjacent to Beiling Park and Nanfeng Grand Theater, 10 minutes' drive to Xita Style Street, 15 minutes to North Station. Thank you again for your praise, and look forward to your visit again. I wish you a happy life!
Anonymous User
Deluxe Suite
Stayed in Mar 2024
Solo travelers
355 review
5.0/5
Outstanding
Posted on Mar 31, 2024
The party building is quite big. But the gym is too simple. There is only one treadmill in a five-star hotel. ... The fitness facilities are not perfect at all.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your love for us. The hotel gym is being improved, so stay tuned! The hotel is located along Metro Line 2, 5 minutes on foot to Xinle Ruins Station, adjacent to Beiling Park and Nanfeng Grand Theater, 10 minutes by car to Xita Style Street, 15 minutes to North Station. Thank you again for your praise, look forward to your visit again, and wish you a happy life!
Guest User
Deluxe Room (King bed)
Stayed in Mar 2024
Business travelers
21 review
3.7/5
Posted on Mar 15, 2024
The room is very good. There is a small corridor through the sliding door. The room is very private, large and quiet. The curtains and window screens are all electronically controlled. The room facing the park is very quiet. Only toothbrushes and other things are scattered on the countertop and the toilet seat There is a small stain on the back platform, which shows that the room service is not very careful. The breakfast is very good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, first of all, thank you very much for your careful review of us. We have submitted the questions you raised to the relevant departments for adjustment in a timely manner. We look forward to your visit again and wish you a happy life!
Guest User
Deluxe Suite
Stayed in Feb 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Feb 23, 2024
I had a very pleasant stay at the Phoenix Hotel. From check-in to check-out, every detail made me feel unparalleled comfort and luxury. Therefore, I have no hesitation in giving a full 5-star review. The following is my detailed experience: 1. Excellent location: The hotel is located in a prime location in the city center with convenient transportation, making it extremely convenient for sightseeing or business travel. The surrounding environment is elegant, close to many shopping areas and food streets, and I felt very safe on the way back to the hotel at night. 2. First-class facilities: The hotel's hardware facilities are top-notch, the rooms are spacious and bright, the bedding is comfortable, the bathrooms are clean and tidy, and equipped with modern bathing facilities. Gyms, swimming pools and other leisure facilities are all available, which satisfies my pursuit of a healthy lifestyle. 3. Attentive service: The professional quality of the staff is very high. From reception to room service, every employee has shown extremely high enthusiasm and professionalism. They always had a smile on their faces, patiently answered my questions, and provided many thoughtful suggestions, which made me feel like home. 4. Delicious food and beverages: The restaurants in the hotel provide a variety of food choices, whether it is local specialties or international food, which greatly satisfied my taste buds. The breakfast is sumptuous, and the choices for lunch and dinner are also very diverse. Every meal is a wonderful taste journey. 5. Good value for money: I think the price is very reasonable considering the services and facilities provided by the hotel. Every penny was worth every penny here and I felt I was treated with the respect and care I deserved. In short, this hotel is undoubtedly a shining pearl in my trip. It not only provides a comfortable accommodation environment, but also takes my travel experience to a new level with its excellent services and facilities. I will recommend this place to all my friends and look forward to returning next time to relive this unforgettable stay.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! First of all, thank you very much for choosing to stay at Liaoning Phoenix Hotel and giving us such a high evaluation. Phoenix people are always ready to provide satisfactory and comfortable services to every guest who comes to the hotel. We look forward to seeing you again. The Lantern Festival is approaching. I wish you and your family good health and all the best!
Guest User
Deluxe Cozy Room (2 beds)
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 19, 2024
The room was very clean and the bed was very comfortable. The lobby manager is very nice. Very good stay experience. It didn’t rise too much during the Spring Festival. Compared with the hotels of the same price during the Spring Festival in Erbin, it is really much better... Erbin is really so beautiful recently! If I have the chance to go to Shenyang again, I will stay here again. I stayed here with both the old and the young, and everyone was satisfied! The breakfast was very rich and tasty. Very satisfied.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! First of all, thank you very much for choosing to stay at Liaoning Phoenix Hotel and giving us such a high evaluation. Phoenix people are always ready to provide satisfactory and comfortable services to every guest who comes to the hotel. We look forward to seeing you again. The Lantern Festival is approaching. I wish you and your family good health and all the best!
Bendilaohu
Deluxe Room (King bed)
Stayed in Feb 2024
Couples
159 review
5.0/5
Outstanding
Posted on Feb 18, 2024
The hotel is in a good location and the rooms are spacious and comfortable. The beds and shower were very nice. The quality of the buffet breakfast is also very high. The hotel front desk service is serious. Free parking in the yard makes it a very cost-effective hotel.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your love for us. We hope that our service can add a touch of holiday warmth to you. The hotel is located along Metro Line 2, a 5-minute walk to Xinle Ruins Station, adjacent to Beiling Park and Nanfeng Grand Theater, a 10-minute drive to Xita Style Street, and a 15-minute drive to North Station. Thank you again for your praise and look forward to your visit again. Wish you a happy holiday!
Anonymous User
Deluxe Room (King bed)
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 15, 2024
As soon as you enter the lobby, you are greeted with a sense of luxury. I was pleasantly surprised by the initiative to upgrade to the executive floor. The room is large and the bed is very comfortable. Everything in the mini bar is free. The room service is provided by a robot. It is very cute. Li Nanfeng The Grand Theater is very close, so you can watch a two-person show by the way. All in all, I felt very good in every aspect. I decided to stay an extra night. It was very nice.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your love for us. During the Spring Festival, we provided free upgrade services for guests staying in the hotel, and sent a surprise gift. We hope to add a festive warmth to you. The hotel is located along Metro Line 2, 5 minutes on foot to Xinle Ruins Station, adjacent to Beiling Park and Nanfeng Grand Theater, 10 minutes by car to Xita Style Street, 15 minutes to North Station. Thank you again for your praise, and look forward to seeing you again. I wish you a happy holiday!
Guest User
Executive Room (King bed)
Stayed in Feb 2024
Family
5 review
5.0/5
Outstanding
Posted on Mar 15, 2024
The hotel has complete service facilities, convenient parking, and the front desk staff has a very good attitude. The hotel provides free mineral water, the room temperature is comfortable, and the hygiene is very good. Overall, I am very satisfied!
Original TextTranslated by Google
6/7
Response from Property: Dear guests: Hello! Thank you for your love for us. The hotel is located along Metro Line 2, 5 minutes' walk to Xinle Ruins Station, adjacent to Beiling Park and Nanfeng Grand Theater, 10 minutes' drive to Xita Style Street, and 15 minutes to North Station. Thank you again for your praise, and look forward to your visit again. I wish you a happy life!
Guest User
Deluxe Cozy Room (2 beds)
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 18, 2024
The hotel is clean and the room has no peculiar smell. Special praise to the lady at the front desk for upgrading the room for free.👍👍👍
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your love for us. We hope that our service can add a touch of holiday warmth to you. The hotel is located along Metro Line 2, a 5-minute walk to Xinle Ruins Station, adjacent to Beiling Park and Nanfeng Grand Theater, a 10-minute drive to Xita Style Street, and a 15-minute drive to North Station. Thank you again for your praise and look forward to your visit again. Wish you a happy holiday!
Anonymous User
Deluxe Cozy Room (2 beds)
Stayed in Feb 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 18, 2024
Facilities: The water temperature was not good on the first day, so I took a cold shower. After communication, it was said that it was a facility failure, which many customers reported. But I think if similar problems have been reported, they should be informed in advance when checking in. The attitude of the hotel service staff is good, but the overall service awareness needs to learn more from the southern region, which will really be better.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for choosing to stay at Liaoning Phoenix Hotel and giving us a good review. We are very sorry for the hot water problem on that day due to an unexpected engineering incident. We humbly accept your suggestions and hope that you can provide you with more complete and comfortable services next time you visit!