Seaview Gleetour Hotel Shenzhen Guangqiao Street No.3, Overseas Chinese Town, Nanshan Shenzhen Guangdong China, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Seaview Gleetour Hotel Shenzhen Guest Reviews
4.6/5
Very Good
330 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All reviews(330)
Positive reviews(323)
Reviews with photos/video(130)
Easy to get around(82)
Classy environment(63)
Friendly front desk staff(55)
Delicious breakfast(52)
Close to metro(48)
Well decorated(16)
Loved the view(16)
Tasty restaurant(7)
Negative reviews(7)
Hui Kiu Tat
Deluxe King Room
Stayed in Jun 2024
Business travelers
11 review
4.7/5
Amazing
Posted on Jun 30, 2024
Nice and value for money. Room is clean.
Guest User
Deluxe King Room
Stayed in Aug 2024
Family
2 review
3.5/5
Posted on Aug 28, 2024
Seriously review, let me start with the good things: convenient transportation, the subway is right at the door of the hotel, very convenient, convenient location, Splendid China is just opposite, 5 minutes walk is also very convenient. But the hotel room is small, take the bathroom for example, I bumped into the door handle when I stood up from the toilet, there is only so much space, the twin room is 1.2 meters and the bed is really small, the king room is 1.8 meters but looks like 1.5 meters, maybe the room is small because of the small size, the hygiene was originally thought to be relatively clean, I was about to take the nightgown to wear, but when I took it, I saw hair on it, I don't know if it was not washed or changed, it is said to be a four-star hotel? ? I bought a package that included tickets, otherwise it is totally unbelievable that this is a star hotel, it is just an ordinary one, there is a city inn next to it that looks similar
Original TextTranslated by Google
Response from Property: Dear guest, Thank you for your review and feedback. We deeply value your valuable opinions. We are deeply honored by your praise for the convenient transportation and surrounding facilities and will continue to work hard to maintain it. Regarding the room size and bathroom space issues, we regret that this has caused you inconvenience and have started to optimize the room layout to ensure a more spacious and comfortable experience next time you check in. Regarding room cleanliness, we sincerely apologize for affecting your experience and have strengthened our cleaning procedures to ensure that the guest room environment meets high standards every time you stay. And measures have been taken to ensure an elegant stay. Following feedback on the value of ticket packages, we are revisiting this program to ensure it provides real added value. Thank you again for choosing our hotel and giving us your valuable feedback. Our goal is always to satisfy every guest, and your satisfaction is our unremitting pursuit. We look forward to our next opportunity to provide you with a stay that exceeds your expectations.
Guest User
Seaview Twin
Stayed in Aug 2024
Family
6 review
4.0/5
Very Good
Posted on Aug 15, 2024
The room is clean and the view outside is very good, but the water in the bathroom flows into the toilet and is easy to slip. There is no refrigerator in the room, making it inconvenient to stay in the summer.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your compliments on the cleanliness of the room and the view. Regarding the water flow and slip risk issues in the bathroom that you mentioned, we have taken immediate measures to make rectifications to ensure that the next guest will not encounter this problem. The issue of refrigerator equipment is also included in our recent upgrade and renovation plan, and we will soon provide all guests with a high-quality and comfortable stay experience. We apologize again for any inconvenience caused and thank you for your valuable comments and suggestions. Your satisfaction is our eternal pursuit.
jonytom
Deluxe Twin Room
Stayed in Aug 2024
Family
7 review
5.0/5
Outstanding
Posted on Aug 10, 2024
Convenient transportation, very close to the scenic spot.
Opposite is the Folk Culture Village, and next door is the Window of the World Park. The parking lot is relatively large and the price is reasonable. There are many restaurants behind the hotel.
Suggestions:
1. The room is not soundproofed well. Guests who check in late at night can be reminded to keep quiet, and there are more reminders to keep quiet in the corridor.
2. The bed in the twin room is really a bit small.
Original TextTranslated by Google
Response from Property: Thank you for your positive feedback and constructive comments! We are happy to know that our convenient location, transportation and surrounding attractions have been recognized by you. We will continue to maintain and improve those facilities that you like most. In order to improve the room sound insulation and twin room size issues you mentioned, we will strengthen the maintenance of sound insulation facilities and insert more reminder signs to encourage late night visitors to stay quiet. We are also considering optimizing the room design and expanding the size of the twin room. We look forward to providing you with a more comfortable and quiet accommodation experience. Thank you for your valuable suggestions. We will use this as motivation to improve service quality.
Guest User
Deluxe Twin Room
Stayed in Jul 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jul 26, 2024
The location is first-class, right next to the subway exit, so you don’t have to worry about coming home late. There is a small 7-11 and a convenience store on the street next to it and behind it, which is very convenient. It’s not far from the Wal-Mart supermarket in the back, which is available at three or four in the evening. Hot dishes are served, which is delicious and cost-effective!
The breakfast is rich and delicious, and there are many washing machines for free.
The room is clean, spacious and very comfortable. I am very touched by the staff's efforts to meet the needs of customers. Thank you very much!
The only location of the laundry room that I'm not used to is that I have to go to the east wing. Although I'm walking in the hotel, I have to change elevators and walk a long way without meeting anyone. If there is only one girl, it will be a bit awkward. I'm afraid, (or maybe I'm too timid), I highly recommend that the hotel set up a laundry room on the main floor, even if it only has one or two washing machines, it would be perfect.
The thoughtful thing is that there seems to be a vending machine on each floor, which sells instant noodles, snacks and drinks, which is so convenient!
But overall, I like it very much and it is a highly recommended hotel!
Original TextTranslated by Google
6/12
Response from Property: Dear guest, We are very glad that you have given such a high evaluation to our hotel. We are sincerely honored and grateful for your satisfaction, and your recognition is the source of our motivation. Regarding your opinion on the location of the laundry room, we sincerely accept the suggestion and promise to optimize the laundry facilities directly located in the main building of the hotel. This move will effectively alleviate the inconvenience of moving between facilities and the panic during the journey when you stay next time, and the flexible arrangement is more humane. Here, we once again sincerely thank you for your valuable feedback. We will continue to improve in order to provide more thoughtful and comfortable services. We look forward to your personal experience of more optimized facilities and services during your next visit, and continue to create a better accommodation experience. I wish you all the best and look forward to meeting you again on your journey. Sincerely,
Wanfengqingfumian
Deluxe Twin Room
Stayed in Aug 2024
Family
26 review
5.0/5
Outstanding
Posted on Aug 4, 2024
The room is very clean and quiet, the breakfast is rich, the desserts are delicious, the freshly made wonton noodles are very delicious, the hotel is very convenient at the OCT A exit of the subway, and it is very close to the Window of the World. The free pet tickets are also very fun!
Original TextTranslated by Google
Response from Property: Thank you very much for your enthusiastic review. We are deeply honored to receive such satisfactory and specific opinions. The cleanliness and quietness of the room, the sumptuous breakfast, the delicious desserts and the freshly made wonton noodles are deeply loved. This is not only an affirmation of the chef's exquisite skills, but also a great recognition of our facilities and services. The hotel is strategically located, adjacent to Exit A of OCT, with convenient transportation to Window of the World, and is very friendly to guests who want to explore surrounding attractions. The gift of cute pet tickets can add fun and memories to guests and satisfy your desire to share a happy time with your pet. We are deeply pleased with this. In the future, we will continue to be committed to providing higher quality services to ensure that every guest not only has a good accommodation experience, but also feels the warmth and convenience of home. Thank you again for your valuable feedback. We hope that we will have the opportunity to welcome you again in the near future and continue to provide you with an excellent hotel experience.
Spurple
Deluxe King Room
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Jul 21, 2024
The location is very convenient. It's just out of OCT Station. The lobby is beautiful. The sister at the front desk, Peng Xiaohuan, was very polite and offered to upgrade me to a sea view room. The room is large and has enough air conditioning. It just lacks a refrigerator. Overall, I'm very satisfied.
Original TextTranslated by Google
Response from Property: Thank you very much for your positive review. We are very honored and encouraged to hear that you are very satisfied with the hotel's location, environment and our staff, Ms. Peng Xiaohuan. Regarding the lack of refrigerators you mentioned, we deeply regret this and will take immediate steps to improve it. During your next stay, we will ensure that all rooms are equipped with refrigerators to enhance your stay. Thank you again for your choice and feedback, and we look forward to providing you with more perfect service next time!
Guest User
Deluxe King Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 22, 2024
The hotel is very close to the subway station, convenient for travel, and there is a food street around it. The decoration is simple and elegant, the room is clean and tidy, the bed is also very comfortable, the front desk staff Xiao Huan and Yi Wei are very enthusiastic and patiently answer the needs of guests. It is a very good choice.
Original TextTranslated by Google
Response from Property: Thank you very much for your positive review, we are very happy that you are satisfied with our location, facilities, environment and staff service! The hotel team has received your affirmation and we will continue to work hard to maintain and improve service quality. For areas that require further improvement, we will comprehensively review and implement optimization measures as soon as possible. In particular, we will give special recognition and encouragement to the front desk staff Xiao Huan and Yi Wei you mentioned for their excellent service. Thank you again for your choice and look forward to your next visit. We are willing to provide you with more experiences that exceed your expectations!
Guest User
Deluxe Twin Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 15, 2024
The hotel is located in OCT, with a simple and elegant business style. The rooms are clean and tidy, and the service is thoughtful and comfortable. The location is good, and the travel is convenient. There is a subway station opposite the door, and parking is very convenient. The front desk staff, Xiao Jian and Chen Feng, are also enthusiastic, with good attitudes and quick response to needs. In general, it is a good choice among Shenzhen hotels.
Original TextTranslated by Google
Response from Property: Thank you very much for this guest's high evaluation of us! We are honored by your satisfaction. Knowing your praise for the front desk staff Jian Xiao and Chen Feng, we have specially conveyed your praise to them. This feedback will inspire them to provide a higher level of service. Regarding the praise for the hotel's location, we know that convenient transportation is extremely important to guests. We will continue to optimize parking facilities to ensure that every visitor can enjoy a convenient parking experience. At the same time, your suggestions have become a valuable guide for our continuous improvement. We will further improve the facilities and services of the guest rooms to ensure that every detail makes you feel comfortable. I hope to have the opportunity to provide you with an excellent accommodation experience again.
Guest User
Deluxe Twin Room
Stayed in Jul 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jul 11, 2024
The room is quite large, with plenty of light, clean and tidy, good details, and convenient for travel. Xiao Huan, Yi Wei, and Xiao Fang at the front desk actively answered questions and greeted us with a smile. Keep it up [strong].
Original TextTranslated by Google
Response from Property: Thank you very much for your affirmation and valuable suggestions! We are honored to see that you are satisfied with the room space, light, hygiene and travel, as well as the efforts and services of our front desk team Xiao Huan, Yi Wei and Xiao Fang. We will continue to work hard to ensure that every detail can add luster to your travel experience. We have recorded your suggestions and started discussing how to further improve service efficiency and quality. Thank you especially for your recognition of the service of the front desk staff. Their professionalism and enthusiasm are our pride. Your satisfaction is our driving force, and we look forward to providing you with more excellent services next time! Thank you again for your praise and valuable feedback, and wish you a happy life!
smapope
Deluxe King Room
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Jul 8, 2024
The room is very clean and the decoration is really good and warm! The hotel is in a great location with convenient transportation and travel. The front desk staff Xiao Huan, Yi Wei and Xiao Fang provide very good service, check-in is fast and considerate. The breakfast is very rich, with many choices, and the taste is good. The children like it very much. It is a good choice for family travel.
Original TextTranslated by Google
Response from Property: Thank you for your wonderful review. We are honored that you chose our hotel to spend a good time and highly praised our services and facilities. Your recognition is our motivation and honor. In response to your feedback, we know that you are impressed by the room and decoration, which further meets your expectations for the accommodation environment; the convenient location of the hotel and the rich breakfast options have greatly improved your travel efficiency and food experience. Front desk staff Xiao Huan, Yi Wei, Xiao Fang's professional attitude and prompt service are only to make your entry process smooth and warm. We will always adhere to this promise.
The hotel team works closely to ensure that every guest can enjoy comfort and convenience, and family travel is our focus. Your satisfaction is our greatest pursuit. Regarding the concern about room hygiene, we proudly respond that strict cleaning and disinfection procedures are carried out every day to maintain the high standard of hygiene in the guest rooms. We will continue to maintain and optimize various services and strive to provide an accommodation experience that exceeds expectations.
In the future journey, we also look forward to serving you again, let us work together to add more good memories to every trip for you. Thank you again for your time and affirmation, and I wish you a happy and healthy life!
Anonymous User
Deluxe King Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 8, 2024
I am very satisfied with the experience of this hotel. The room is well-equipped and the bedding is comfortable. The breakfast is rich and delicious!! It satisfies my good start of the day. The hotel is in a great location, the subway station is opposite the hotel, and the transportation is convenient, which is very convenient for travel. The staff Fiona, Xiao Huan, and Xiao Fang are friendly and enthusiastic, which makes me feel warm!! In general, this is a cost-effective hotel, and both the facilities and services are satisfactory.
Original TextTranslated by Google
Response from Property: Thank you very much for your satisfactory review and detailed feelings. We are honored that your stay was so great! The team is also very proud of the facilities, breakfast, location and staff service mentioned. In particular, thank you for your special praise, Fiona, Xiaohuan and Xiaofang, they are the valuable assets of the team, and every bit of their efforts have been recognized, which is very touching and encouraging. Your feedback is our valuable asset, helping us to continuously optimize our services and facilities to provide a higher quality experience. For any facility requirements in the room, or personalized service suggestions for your next visit, please feel free to let us know, and we will do our best to meet your needs. Looking forward to the opportunity to serve you again and meet you again on different occasions and good memories. Thank you for choosing our hotel and look forward to your next visit.
Guest User
Deluxe Twin Room
Stayed in Jul 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jul 9, 2024
The hotel is well designed, the room is very clean, cost-effective, the bedding is very comfortable, the front desk Xiao Huan, Yi Wei, Xiao Fang provide thoughtful and meticulous service, the hotel is well equipped, and the room has free mineral water, kettle, etc. Overall it is really good and worth recommending.
There is also free midnight snack, which is not available in other hotels
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your high evaluation and valuable suggestions. We will continue to optimize various services to ensure that each room can maintain ultra-high hygiene standards and continuously upgrade bedding to provide more comfortable experience. The services of front desk colleagues Xiao Huan, Yi Wei and Xiao Fang will be further trained to provide more thoughtful and meticulous services. The complete equipment and facilities such as free mineral water and hot water kettle will continue to be improved. We are very proud of your special mention - free midnight snack and will maintain its characteristics, looking forward to accumulating more such warm and unique guest experiences. Thank you again for your choice and recognition. Your satisfaction is our unremitting goal. Looking forward to the opportunity to serve you again.
Xianggelilaweiningjilidaozhanghong
Deluxe Twin Room
Stayed in Jul 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jul 8, 2024
The overall experience of staying in the hotel is very satisfactory. The front desk provides free luggage storage and wake-up service, and the service is efficient. The room is clean and tidy, with large space and good lighting. The restaurant is clean and hygienic and it is very reassuring to eat. Xiao Huan and Xiao Fang at the front desk have good service attitudes and patiently answer questions.
Original TextTranslated by Google
Response from Property: Thank you very much for your affirmation and support! We are deeply honored that you have given high praise to our services and facilities. We are very pleased to hear that you had a satisfactory and comfortable time in our hotel. Front desk colleagues Xiao Huan and Xiao Fang always adhere to the service concept of customer-oriented, and strive to provide every guest with thoughtful and professional services. Your satisfaction is our greatest motivation. Regarding the feedback that the room is clean, spacious and well-lit, we will continue to improve the hygiene standards and hardware facilities to create a warm and elegant living environment for every guest staying. We will continue to maintain the cleanliness and hygiene of the restaurant as always to ensure that every guest can enjoy safe and hygienic dining services. Thank you again for your support and feedback, which will be the driving force for our continuous progress. Looking forward to your visit again, your satisfaction is our goal that we will always pursue!
Guest User
Deluxe King Room
Stayed in Jul 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Jul 3, 2024
Location: The hotel is very conveniently located, with the subway station just outside.
Room: The facilities are complete and clean. The restaurant is also very nice and the breakfast is very rich!
Service: The front desk clerk Xiaolin is very enthusiastic and I am very happy to stay here!
Original TextTranslated by Google
Response from Property: Thank you for choosing Seaview Jiatu Hotel Shenzhen. All the hotel staff are looking forward to seeing you again!