JI Hotel (Shenzhen Bao'an Airport Huaide Subway Station) Guest Reviews
4.7/5
Outstanding
230 review
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Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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Close to metro(18)
Delicious breakfast(16)
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Large rooms(8)
Negative reviews(6)
Guest User
Superior Double Room
Stayed in Jul 2024
Travel with friends
8 review
1.0/5
Posted on Jul 29, 2024
First of all, there is no service. The two male front desks do not meet the service standards of the whole season! We arrived at the hotel at 6pm that day, and we had to wait for the room to be cleaned before we could check in! I waited for at least ten minutes! A taller male receptionist had a lukewarm and laid-back attitude, and the service was very poor! Secondly, the reservation marked a check-in welcome fruit, but it turned out there was no fruit! I have stayed in so many All Seasons and this is the only one that has been marked as having fruit but has not given any results! It’s not that you’re missing your mouthful of fruit, it’s just that it’s very uncomfortable when you show results but don’t! Why not just not label it at all? Not to mention the small windows in the room, the curtains are manual curtains! In the morning, there was still light refracted from the mirror to the bed, and the broken curtain couldn't block the light at all! The person taking the photo can’t sleep! The soundproofing is also not good. Early in the morning, the cleaning lady would shout in the corridor and disturb the guests' rest! In short, there are other all seasons nearby, so if you want to stay, avoid this one! Super bad! ! !
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing All Seasons among the many hotels. I am the general manager of the hotel. I am very honored to serve you. At the same time, I saw the questions you raised about the hotel in the evaluation. I would like to express my sincere thanks. We apologize for not being able to provide you with the best service. We have communicated with relevant departments about this issue and trained all staff to ensure that similar problems will not happen again. Thank you very much for your timely advice. We will continue to work hard to improve every detail and look forward to your next visit and supervision of Xiaoji’s improvement results.
Anonymous User
Superior Double Room
Stayed in Jun 2024
Solo travelers
12 review
2.0/5
Posted on Jun 3, 2024
There are cockroaches in the room
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at our All Seasons Hotel. I am extremely sorry that you had such an unsatisfactory stay experience. Xiao Ji has countless apologies but I cannot explain it. Xiao Ji will definitely give you a satisfactory solution. At the same time, we will strengthen the training of relevant cleaning staff to avoid similar situations from happening again. If you encounter a similar situation again, you must contact the hotel management staff as soon as possible. We will do our best to solve the problem for you. We only hope to make you happy. Come back satisfied, Xiaoji apologizes to you again.
Anonymous User
Superior Double Room
Stayed in Aug 2024
Business travelers
22 review
2.2/5
Posted on Aug 17, 2024
All seasons have disappointed me, at least this one. 1. The pillow is very uncomfortable, far worse than Beado. The hotel provides two thin down pillows, which cannot support the neck. It is better to provide one soft and one hard for customers to choose. 2. Although the hotel provides free airport drop-off service, it only sends the bus once every hour on the hour, and can only transport 6 people at a time. I originally wanted to take the 7 o'clock shuttle bus to the airport, but It's fully booked at 7 o'clock, so if you want to take another seat, you have to take the 8 o'clock one. But for me, who got on the plane at 9:50, I was a little pressed for time, and I had to spend extra money to buy a fast security check service. Since the number of people sent off on each trip is limited, why not increase the frequency of sending people off? In short, next time I choose a hotel near the airport, I will not choose this All Seasons, and I may not choose All Seasons again.
Original TextTranslated by Google
Response from Property: Dear guest, Xiao Ji sincerely expresses his gratitude for your support to our family, and bows ~ At the same time, we are deeply sorry for the situation you raised, and we sincerely hope that the guest’s mood will not be affected by this. Your valuable suggestions , Xiao Ji has written it down. At the same time, this also guides us in the direction that we need to continuously improve. Regarding your feedback, the free airport drop-off service provided by the hotel is explained in detail on each platform. We apologize again for the unpleasant experience it has brought to you and look forward to your visit again. I wish you a happy life and smooth work!
Markxiang
Superior Double Room
Stayed in Jun 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jun 21, 2024
The environment is very good, safe and secure, and the waiters are polite