Guest User
February 21, 2024
I recently had a very disappointing experience at the East Athens Hotel. Checking in was a nigh**are, with the front desk receptionist looking confused and asking for help from a supervisor who completely ignored her. This resulted in me waiting a full 20 minutes for my room key.
Upon entering the room, I was hit by a foul smell, probably due to poor ventilation or neglect. The furniture looked like it had not been updated since the Stone Age, and to make matters worse, the shower leaked, causing water to pool on the floor. To make matters worse, the curtains had visible mildew, a concerning health hazard.
The next morning, when I went to enjoy the breakfast that was supposedly included, I was told it was not provided, despite having paid for it. After complaining, I was grudgingly given another room, but no compensation was offered for the inconvenience and false advertising.
In addition to the initial issues I encountered, my experience at the East Athens Hotel continued to deteriorate. The replacement room provided also had more issues. The bathtub was clogged and the water was yellow at first, causing serious hygiene issues. In addition, the toilet in the new room was also clogged, adding to the frustration.
Seeking help from the hotel staff only led to greater disappoin**ent. Instead of resolving the issue promptly, they directed me to use the public restroom in the spa area, which was not only unsanitary but also lacked basic privacy due to a faulty door lock.
Even after requesting assistance with the blocked toilet in the replacement room, the issue was not resolved, which shows a serious lack of competence and care on the part of the hotel staff. Their lack of empathy for my concerns further exacerbated the overall negative experience.
Considering the numerous issues I encountered during my stay, it is clear that the East Athens Hotel fails to meet even the most basic standards of hospitality. It is clear that this hotel is not only incompetent, but also fraudulent in its advertising. I strongly advise against staying at this hotel as it is not worth a single penny of anyone's hard earned money.
Overall, my stay at the East Athens Hotel was a complete disaster, rife with incompetence, negligence, and false promises. I strongly advise anyone considering a stay to avoid it unless they enjoy disappoin**ent and frustration.
I recently had an extremely disappointing experience at Eastern Athens Hotel. Check-in was an absolute nigh**are, with the receptionist appearing confused and in need of assistance from a supervisor who completely ignored her. This resulted in a staggering 20-minute wait just to receive the key to my room.
Upon entering the room, I was hit with a foul stench, likely due to poor ventilation or neglect. The furniture looked like it hadn't been updated since the Stone Age, and to make matters worse, the shower was leaking, creating a constant puddle on the floor. As if that wasn't enough, there were visible patches of mold growing on the curtains, a concerning health hazard.
The final straw came the next morning when I went to enjoy the supposedly included breakfast, only to be informed that it was not provided despite having paid for it. Upon complaining, I was begrudgingly given a different room, but no compensation was offered for the inconvenience and false advertising.
In addition to the initial issues I encountered, my experience at Eastern Athens Hotel continued to deteriorate. The replacement room provided was plagued with even more problems. The bathtub was clogged, and the water initially came out yellow, raising serious hygiene concerns. Furthermore, the toilet in the new room was also clogged, compounding the frustration.
Seeking assistance from the hotel staff only led to further disappoin**ent. Instead of addressing the issues promptly, I was directed to use a public toilet in the spa area, which was not only unhygienic but also lacked basic privacy measures due to a faulty door lock.
Even after requesting assistance for the clogged toilet in the replacement room, the issue remained unresolved, indicating a severe lack of competence and care on the part of the hotel's personnel. Their lack of empathy towards my concerns only added to the overall negative experience.
Considering the multitude of problems I encountered during my stay, it's evident that Eastern Athens Hotel fails to meet even the most basic standards of hospitality. It's clear that this establishment is not only incompetent but also deceptive in its advertising. I strongly caution against choosing this hotel for accommodation, as it's nothing short of a fraudulent operation that does not deserve a single cent of anyone's hard-earned money.
Overall, my stay at Eastern Athens Hotel was a complete disaster, marred by incompetence, neglect, and false promises. I strongly advise against anyone considering staying there unless they enjoy disappoin**ent and frustration.
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