Shenzhen Platinum Times Hotel Apartment (Bagualing Subway Station Branch)

Shenzhen Platinum Times Hotel Apartment (Bagualing Subway Station Branch) Reviews

Shenzhen Platinum Times Hotel Apartment (Bagualing Subway Station Branch)

Floor 2, West of Building 515, Bagua 2nd Road, Futian District, Shenzhen, Guangdong, ChinaView Hotel Details
Shenzhen Platinum Times Hotel Apartment (Bagualing Subway Station Branch)
Shenzhen Platinum Times Hotel Apartment (Bagualing Subway Station Branch)Shenzhen Platinum Times Hotel Apartment (Bagualing Subway Station Branch)Shenzhen Platinum Times Hotel Apartment (Bagualing Subway Station Branch)
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Shenzhen Platinum Times Hotel Apartment (Bagualing Subway Station Branch) Guest Reviews

4.1/5
237 review
Verified reviews
Location4.1
Amenities4.0
Service4.2
Cleanliness4.2
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All reviews(237)
Positive reviews(213)
Reviews with photos/video(43)
Clean and tidy(41)
Awesome rooms(30)
Great value for money(17)
Classy environment(15)
Friendly front desk staff(13)
Convenient location(10)
Average sound insulation(9)
Easy to get around(9)
Negative reviews(24)
Guest User
Panoramic Twin Room
Stayed in Jun 2024
Family
20 review
4.5/5
Great
Posted on Jun 15, 2024
A good budget option with large room. Quiet rooms despite being next to the road. TV is fiddly to use. Good usb ports for charging.
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again
Guest User
Guestroom (Double bed)
Stayed in Sep 2024
Business travelers
4 review
3.2/5
Posted on Sep 22, 2024
The accommodation environment is good. The car is parked downstairs for charging. It is around 12 am until check-out on the same day. The parking fee is 57 yuan, which is very cheap. I will come again in the future.
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Li
Guestroom (Double bed)
Stayed in Sep 2024
Couples
30 review
4.0/5
Very Good
Posted on Sep 21, 2024
The room is well hygienic and the facilities are quite new Two hundred dollars is quite good value for money However, the location of the hotel is a little bit competitive, so we will make do with it. Overall can come again
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Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely looking forward to your visit again
Guest User
Guestroom (Double bed)
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jul 8, 2024
Arrived at the hotel from Hong Kong in the afternoon. Note: The nearest subway station is actually a distance away from the hotel, about 10 minutes' walk. It is recommended that you take a bus when the sun is shining. The environment and facilities are very modern, and the front desk colleagues are very friendly. When going out for dinner at night, there are restaurants all around the hotel. You can choose slowly, which is very convenient! Because the high-speed rail was delayed, I called the front desk to ask for a late check-out. The hotel allowed us to check out for free until 3 pm. Overall, it was ok. The hotel service attitude was good!
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Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely looking forward to your visit again
Lingktl
Guestroom (Double bed)
Stayed in May 2024
Booked for others
4 review
1.1/5
Posted on Jul 19, 2024
The soundproofing is very poor. I went downstairs to complain, but he said that the upstairs was a cake shop. I couldn't solve the problem. It was so noisy that I couldn't sleep. I don't recommend staying here.
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Response from Property: Dear guest! Thank you for visiting Platinum Times Hotel Apartment. I am sorry that I did not give you a perfect stay experience. I express my deep apologies. Your valuable opinions are very important to us. We will inform the relevant departments to improve the service quality. .
Anonymous User
Panoramic Double Room
Stayed in Apr 2024
Business travelers
39 review
5.0/5
Outstanding
Posted on Apr 4, 2024
The hotel is well-equipped, not cold, and as comfortable as home. The soundproofing is also very good. Even if you sleep in a room near the road, it is quiet, clean, and the staff are very polite.
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Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again
Guest User
Guestroom (Double bed)
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 19, 2024
I have stayed in several hotels in Bagualing, but I think the best one is the Platinum Times Hotel. I read the reviews and it really did not disappoint me. There is a parking lot near the hotel. The naturally large room I stayed in was very comfortable and the sound insulation effect was good. I had a good sleep and it was easy to fall asleep. The warm service of the hotel front desk staff made my heart warm. The service was also very considerate. When I asked about the nearby food court at the front desk, the front desk asked a colleague to take me there directly. They also introduced several different flavors on the way. hotel! There are also many small details that are very warm and humane, and the price/performance ratio is very high. In short, when you come to Bagualing, Shenzhen, Platinum Times Hotel will not let you down!
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Response from Property: Wow~ Thank you for your thoughtful review. It is our honor to be praised by you. We will do better and better. We look forward to your next visit.
Guest User
Guestroom (Double bed)
Stayed in Mar 2024
Couples
13 review
3.7/5
Posted on Mar 17, 2024
The room was OK, but the hygiene was not very good. There were hairs on the sheets. The sheets changed the next day also had hairs. No slippers were provided, only disposable slippers, which were not anti-slip. I almost fell down several times.
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Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Guestroom (Double bed)
Stayed in Feb 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 22, 2024
I often come here on business trips and this is my first time staying here. The room is fresh, elegant and stylish. Although it is not very big, it is clean and bright. Take the elevator on the first floor to check in on the second floor. The value for money around Bagualing can be rated 5 points. The hotel staff were also very friendly, especially the front desk service, who was very attentive and helped me send back my forgotten items.
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Response from Property: Thank you very much for taking the time to provide us with a positive review. Your affirmation is our driving force to move forward. We will continue to provide quality services to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel.
queenie05023
Panoramic Twin Room
Stayed in Feb 2024
Business travelers
34 review
1.7/5
Posted on Feb 16, 2024
There was **** on the toilet seat, the carpet in the corridor was dirty, there were hairs and a lot of dust on the floor in the room, the quilt was stained, and the quilt core was black. It was the dirtiest and most filthy hotel I have ever stayed in. Suggestion: Don’t use carpets in the entire hotel, because you don’t know how to clean and maintain them. The floor is easier to clean without carpets. In fact, employees should help clean the garbage when they see it. Don’t wait for the cleaners to go to work before sweeping away the garbage on the carpet! p.s. Actually it’s unacceptable because the toilet seat has feces on it
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Response from Property: Dear guest, we are deeply sorry for the bad experience you had. During your stay at the hotel, if there are any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve your problems. Regarding the problems with the public areas in the room, the hotel management will definitely strengthen the management to ensure that such problems will not occur again next time you stay. We are deeply sorry for the inconvenience caused to you.
Anonymous User
Guestroom (Double bed)
Stayed in Aug 2024
Business travelers
42 review
4.0/5
Very Good
Posted on Aug 12, 2024
The room is clean, well-equipped and quiet. The front desk staff has a good service attitude, is meticulous and patient, and responds promptly. The surrounding living conditions and transportation are very convenient.
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Guest User
Panoramic Twin Room
Stayed in Feb 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 2, 2024
The hotel service is very good, very warm, very clean, convenient transportation
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Response from Property: Thank you for your five-star praise. I stand at attention and salute you. I promise to work harder in the future. Thank you for your support and trust in us. We look forward to seeing you again!
Guest User
Gentleman's Double Bed Room (with Sofa, Desk, Chair + Large Space)
Stayed in Jul 2024
Couples
3 review
3.7/5
Posted on Jul 8, 2024
Overall it's good. The pillows are not very comfortable, too short and too soft, and the toothbrush sheds lint. The room was still being cleaned when we checked in, so we had to wait for a while. The location is okay, but it does look a bit too shabby on the outside, but it's fine on the inside.
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Anonymous User
Panoramic Twin Room
Stayed in May 2024
Travel with friends
6 review
4.0/5
Very Good
Posted on Jun 5, 2024
The hygiene is barely acceptable, but the facilities are good and the service is relatively good. Overall, I am quite satisfied with it. However, the location is a little remote, but the price-performance ratio is high.
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Anonymous User
Guestroom (Double bed)
Stayed in Nov 2023
Other
2 review
5.0/5
Outstanding
Posted on Nov 26, 2023
The check-in environment is the same as the promotional pictures, and the location is also very good. The attitude of the young lady and young brother at the front desk is also very good. What’s even more surprising is that there is a self-service laundry, which is convenient and fast, and you can wear it in about an hour!
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Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely looking forward to your visit again