Shenzhen Convention and Exhibition Center Shixia Metro Station Qiuguo Hotelx

Shenzhen Convention and Exhibition Center Shixia Metro Station Qiuguo Hotelx Reviews

Shenzhen Convention and Exhibition Center Shixia Metro Station Qiuguo Hotelx

NO.321, Shixia East Village, Shenzhen, ChinaView Hotel Details
Shenzhen Convention and Exhibition Center Shixia Metro Station Qiuguo Hotelx
Shenzhen Convention and Exhibition Center Shixia Metro Station Qiuguo HotelxShenzhen Convention and Exhibition Center Shixia Metro Station Qiuguo HotelxShenzhen Convention and Exhibition Center Shixia Metro Station Qiuguo Hotelx
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Shenzhen Convention and Exhibition Center Shixia Metro Station Qiuguo Hotelx Guest Reviews

4.7/5
Outstanding
2573 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(2573)
Positive reviews(2527)
Reviews with photos/video(452)
Classy environment(272)
Awesome amenities(264)
Friendly front desk staff(226)
Easy to get around(198)
Many amenities(124)
Many dining options(101)
Close to metro(94)
Convenient for shopping(73)
Negative reviews(44)
happy explorer
Superior Smart Room (2 beds)
Stayed in Mar 2024
Couples
13 review
5.0/5
Outstanding
Posted on Mar 18, 2024
Superb location with within walking distance to metro station. Counter staff efficient and able to render assistance whenever possible. Near to amenities, food outlets, shopping malls, supermarket, etc.
Response from Property: Xiaoqiu, thank you very much for your recognition and support for us. We are able to meet you in the vast sea of ​​people. Xiaoqiu, thank you very much for choosing our Qiuguo Hotel! At Qiuguo, we hope that every time you travel, you can leave beautiful memories and a satisfactory stay experience. Thank you very much for recognizing our service. This is what we should do, and we will continue to improve and do better! All our friends will treat every guest like an old friend, cordial and warm. This is Qiuguo! Hope to give you unexpected warmth, welcome to come often when you have time
__Zainab_P
Superior Smart Room (Double bed)
Stayed in Dec 2023
Couples
24 review
4.0/5
Very Good
Posted on Jan 2, 2024
The location of the hotel was excellent - super close to restaurants, malls and the subway. The hotel itself was spacious and comfortable but could be cleaner. There was a cigarette smell in the room and the shower had grime. Recommended for the location and the Smart Controls in the room.
6/14
Response from Property: Dear guests, hello! I'm sorry that this stay did not bring you a perfect experience. We take the problem you reported very seriously and will focus on solving the smoke smell problem. We will also arrange for dedicated personnel to clean the bathroom and check and improve the problem so that customers can use it with confidence. You can inform us in advance when you check in next time, we will help you solve the problem as soon as possible and provide high-quality services. It is our unshirkable responsibility to make every customer feel the warmth of going home. Qiuguo Hotel is an urban humanistic boutique hotel that pays attention to every guest's stay experience. Your stay review feedback makes us realize that some details are not enough. We will continue to innovate and work hard to improve services and quality. Quality, to provide better service to every hotel guest. We sincerely hope that every customer can become our friend and hope that you will have a different stay experience next time. Xiaoqiu sincerely looks forward to our sincerity to welcome you again, and wish you a happy life!
NG
Superior Smart Room (Double bed)
Stayed in Apr 2024
Couples
21 review
5.0/5
Outstanding
Posted on Apr 28, 2024
The room is clean, new and comfortable.
Response from Property: The intersection and meeting in the journey of life is an unexpected surprise. Because of the fate to meet you, Xiaoqiu can become a better self! I am very happy that the guests can spend a relaxing and enjoyable journey here. Xiaoqiu is only 500 meters away from Shixia Metro Station and 10 minutes by taxi to Futian Convention and Exhibition Center. There are Tianhong Shopping Mall, Starbucks, Luckin Coffee, Internet celebrity snail noodles (Pangming), Heytea, and everything you can eat, drink and play is available. It is the perfect choice for your journey. Xiaoqiu eagerly looks forward to meeting you next time and wishes you a happy life!
Guest User
Superior Smart Room (2 beds)
Stayed in Jun 2024
Couples
2 review
3.7/5
Posted on Jun 22, 2024
It’s my second time choosing Qiuguo Hotel. They have lots of branches. For this one, room is clean but service is fair.
Guest User
Superior Smart Room (2 beds)
Stayed in Jun 2024
Other
7 review
4.7/5
Amazing
Posted on Jul 1, 2024
The staff told me to give every single criterion a FIVE star saying there's a quota that they somehow need to achieve so basically asked to do them a favour on that regard. However I can only give my honest opinion as this kind of practice is really not contributing to the industry as a whole in the long run. Overall it meets my expectations for 500 a night in Shenzhen. It's clean, with windows that can actually open. The view was open. The staff was kind enough to change room as the first one we got faces right at the windows from some apartment across.
Huey Shi
Superior Smart Room (Double bed)
Stayed in May 2024
Other
3 review
5.0/5
Outstanding
Posted on May 28, 2024
The room is quite spacious and we got a free upgrade on the room type. Will go back to the same hotel next time.
Response from Property: Dear guest, thank you for choosing Qiuguo Hotel. Your recognition and affirmation are our greatest motivation. Qiuguo is a new urban humanistic boutique hotel. Everything starts from the customer's experience. Brand-new facilities and equipment, With ultra-standard materials selection, no deposit required and 0-second express check-out, we adhere to the principle of serving every customer well and strive to make every guest who comes to the hotel feel at home. You are welcome at any time Follow us and hope that we can bring you a new experience next time. We sincerely look forward to your visit again. We are waiting for you in Qiuguo~
Charlottekyk
Superior Smart Room (2 beds)
Stayed in Nov 2023
Family
7 review
5.0/5
Outstanding
Posted on Nov 15, 2023
Hotel is clean, new and super convenient as there’s lots of eateries around it. If you need to buy anything there’s a mall opposite it too. We reach way earlier than the check in time, they’re kind enough to let us check in prior to the time. Overall it was a good stay👍🏻
Mint.Nguyen
Superior Smart Room (2 beds)
Stayed in May 2024
Friends
1 review
5.0/5
Outstanding
Posted on May 13, 2024
The hotel service was outstanding than what I had expected. I made a call to the hotel for early check in arrangment. There is a Manager called Liu Yang (not sure the spelling) who could speak a basic English and confirmed to me that we could have early check in without any charges. I was a bit unsure if he could understand wrongly then repeated to ask him 2 times. On the arrival day, the Twin room was available around 9:30am, then of course we got the room without any wonder. During the stay, the staff named 小秋 support us in moving the room. There was a strong smell of smoke once we back from outside. The night shift staff satisfied our request by moving the room at midnight, asked us if we need any medicine since it rained at night. What a kind gesture from the local hotel but high standard
Fastre
Superior Smart Room (Double bed)
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 28, 2024
I stay one night, on a business trip. The room was really great!! The stuff really friendly , allowed us to do a late check out. Will definitely come back!!
Guest User
Business Queen Room
Stayed in Mar 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Apr 20, 2024
The front desk service was good, and they took the initiative to change our room to a larger one. The interior was newly painted, the bedding was quite new, and it was clean and hygienic. However, there was no toothbrush provided, so we went down to pick it up. It's probably because my aunt forgot to put it in after cleaning. It's very quiet, and the room has good sound insulation, which does not affect sleep
Desmond
Superior Smart Room (Double bed)
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 13, 2024
Excellent location, close to shops and Metro. Room is clean. However, TV reception was not good (kept on buffering) and water was not hot, just warm.
Arshad Maqsood
Superior Smart Room (2 beds)
Stayed in Apr 2024
Business travelers
10 review
4.7/5
Amazing
Posted on Apr 21, 2024
Decent Hotel in a very good tourist location with a shopping mall next door.
Estela
Superior Smart Room (Double bed)
Stayed in Jan 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 28, 2024
The location is excellent, a lot of areas to eat and shop nearby. A lot of taxis are on the road outside which makes it convenient when you want to go somewhere far.
Response from Property: Xiaoqiu, thank you very much for your recognition and support for us. We are able to meet you in the vast sea of ​​people. Xiaoqiu, thank you very much for choosing our Qiuguo Hotel! At Qiuguo, we hope that every time you travel, you can leave beautiful memories and a satisfactory stay experience. Thank you very much for recognizing our service. This is what we should do, and we will continue to improve and do better! All our friends will treat every guest like an old friend, cordial and warm. This is Qiuguo! Hope to give you unexpected warmth, welcome to come often when you have time
Guest User
Executive Smart Room (Double Bed)
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Dec 26, 2023
Overall experience was very good. Location is very convenient as there are lots of shops and restaurants nearby. Facilities and staff service are good too.
Patrick
Superior Smart Room (Double bed)
Stayed in Dec 2023
Couples
5 review
4.5/5
Great
Posted on Dec 22, 2023
The hotel staff is friendly and helpful. Its location is close to MRT station and Shixia Shopping Mall, which is very convenience . The cleanliness of hotel is good. However, the water temperature of the shower is unstable which will suddenly become extremely hot during bathing. Even though I had booked hotel breakfast for 3 days, I had just tried the breakfast on the first day without taking it in the following 2 days. There are rooms for improvement in the quality of the provided breakfast.