Vienna Guoji Hotel Reviews
Vienna Guoji Hotel
Hongyu Building, 10 Guanghui Road, Shiyan, Shenzhen, ChinaView Hotel Details
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1 night
Vienna Guoji Hotel Guest Reviews
4.7/5
Outstanding
377 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All Reviews(377)
Positive reviews(368)
Reviews with photos/video(36)
Classy environment(34)
Quiet & comfortable(23)
Large rooms(22)
Friendly front desk staff(21)
Perfect for business trips(9)
Delicious breakfast(8)
Comfortable bed(6)
Stayed multiple times(2)
Negative reviews(9)
Anonymous User
Deluxe Queen Room
Stayed in Mar 2024
Business travelers
2 review
Amazing
Posted on Apr 9, 2024
very good
Anonymous User
Superior Queen Room
Stayed in Nov 2023
Solo travelers
5 review
Outstanding
Posted on Nov 19, 2023
The hotel was booked on a last-minute basis. When I arrived at the hotel, the front desk upgraded my room. The room was spacious and the service was very thoughtful.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing to stay at Vienna International Hotel Shiyan Bus Station. Vienna Hotel advocates "heartfelt service". We are trying hard to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again!
Guest User
Superior Queen Room
Stayed in Nov 2023
Friends
2 review
Outstanding
Posted on Nov 19, 2023
The room is large, well-lit, very quiet, and the price is reasonable. I stay here every time I come to Shiyan…
Original TextTranslated by Google
Response from Property: Thank you very much for choosing to stay at Vienna International Hotel Shiyan Bus Station. Vienna Hotel advocates "heartfelt service". We are trying hard to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again!
Anonymous User
Superior Queen Room
Stayed in May 2024
Friends
3 review
Outstanding
Posted on May 8, 2024
The front desk lady provided great service, was very patient, and was very pretty. She was kind and nice. I will continue to stay here next time.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for choosing to stay at Vienna International Hotel Shiyan Bus Station Branch, and thank you for your compliments and strong recommendations! It is really hard to leave Vienna. Shiyan Bus Station Branch is your most beautiful and warmest home in Shenzhen. Remember to come back often when you have time!
Guest User
Superior Queen Room
Stayed in May 2024
Family
2 review
Very Good
Posted on May 4, 2024
I booked a superior room, which cost 268 online, but when I got there, I was given a deluxe room, which was not good at all. Room 1 was small, and smoking was not allowed. There was also a big window balcony that took up space, which was not suitable at all.
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am your online butler "Xiao Wei". Thank you for taking the time to give a sincere review of Vienna (International) Hotel Shiyan Bus Station Branch. I am very ashamed to bring you a bad feeling. Providing you with the best quality stay experience is the hotel's greatest pursuit! I have recorded your feedback and will make improvements immediately. I apologize to you again, please give us a chance to correct the mistake. Xiao Wei looks forward to your visit again to check whether I have made the correction.
Guest User
Deluxe Queen Room
Stayed in Oct 2023
Couples
11 review
Outstanding
Posted on Oct 29, 2023
The environment is quiet, the room is clean and comfortable! ! ! The room is large! ! ! Very good! ! ! Very comfortable to stay! ! !
Original TextTranslated by Google
Response from Property: Thank you very much for choosing to stay at Vienna International Hotel Shiyan Bus Station. Vienna Hotel advocates "heartfelt service". We are trying hard to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again!
PALIGHT
Deluxe 2-bed Room
Stayed in Oct 2023
Business travelers
2 review
Outstanding
Posted on Oct 12, 2023
There are many Vienna hotels in Shenzhen, so the location varies depending on the destination, but it is acceptable. The service is the same no matter where you go and it's clean no matter where you go. The service isn't bad either.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing to stay at Vienna International Hotel Shiyan Bus Station. Vienna Hotel advocates "heartfelt service". We are trying hard to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again!
Guest User
Superior Queen Room
Stayed in Jan 2024
Business travelers
1 review
Outstanding
Posted on Mar 11, 2024
The room is spacious and clean
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay at Vienna International Hotel Shiyan Bus Station. Your satisfaction is the greatest reward for us. We hope that in the future, Vienna, which is spread all over the world, can become a warm harbor for your journey. The family of Vienna welcomes you home at any time!
Anonymous User
Superior Queen Room
Stayed in Sep 2023
Business travelers
3 review
Outstanding
Posted on Sep 6, 2023
Parking in the hotel parking lot is relatively convenient, and the location and transportation are very convenient, but the side near the road can be a bit noisy at night. The breakfast is rich, and it is a very good experience! !
Original TextTranslated by Google
Response from Property: Thank you very much for choosing to stay at Vienna International Hotel Shiyan Bus Station. Vienna Hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! welcome next time!
Guest User
Superior Queen Room
Stayed in Aug 2023
Business travelers
1 review
Outstanding
Posted on Aug 31, 2023
I arrived at the hotel very late. The girl at the front desk was very enthusiastic and helped me check in. The room was big and the bed was very comfortable. I had a good rest! The hotel environment is very good, the transportation is convenient, and it is also very close to the North Railway Station. There are many delicious food and shopping places around. It was a very satisfying experience. I will definitely come back next time.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing to stay at Vienna International Hotel Shiyan Bus Station. Vienna Hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! welcome next time!
Guest User
Superior Queen Room
Stayed in Feb 2024
Business travelers
37 review
Amazing
Posted on Mar 8, 2024
The hotel is clean and tidy, with a good view and soft mattresses. It is a standard three-star hotel. The room service is good and can be provided at any time. It is a good value for money place.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing to stay at Vienna International Hotel Shiyan Bus Station. Vienna Hotel advocates "heartfelt service". We are trying hard to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again!
Guest User
Deluxe Queen Room
Stayed in Feb 2024
Business travelers
3 review
Posted on Feb 20, 2024
Because the renovation is a bit old and the price is a bit expensive, I like to stay in Vienna when I travel frequently. Yesterday's experience was much worse than the same Vienna hotel I stayed in before. Thank you.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay in the hotel. Your valuable opinions are very important to us. Our management attaches great importance to the issues you raised and has made further key rectifications and strengthened management. We apologize again for the bad experience you have had this time. We are an old hotel, and our hardware facilities are gradually being replaced and upgraded. Some of the hotel's room types have been fully renovated and upgraded. If you come here next time, I hope you will book this hotel again and give us a chance to apologize. I believe that with your support and affirmation, we will definitely do a better job in service and quality! Your satisfaction is the only standard for testing our services. We will work hard to do better and look forward to your visit again~
Guest User
Deluxe Room (3 Beds)
Stayed in Dec 2023
Friends
3 review
Outstanding
Posted on Jan 5, 2024
It's clean and safe.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing to stay at Vienna International Hotel Shiyan Bus Station. Vienna Hotel advocates "heartfelt service". We are trying hard to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again!
Guest User
Superior Queen Room
Stayed in Feb 2024
Solo travelers
16 review
Outstanding
Posted on Feb 17, 2024
I have stayed here when I returned to Shiyan in recent years. It is clean and sanitary, the bed is very comfortable to sleep on, there is a self-service laundry room on the 7th floor, and the elevator requires a card, which is also very safe. Not bad.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing to stay at Vienna International Hotel Shiyan Bus Station. Vienna Hotel advocates "heartfelt service". We are trying hard to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again!
Guest User
Featured Room (Double bed)
Stayed in Jan 2024
Family
12 review
Outstanding
Posted on Jan 4, 2024
Very satisfied
Hygiene: Very clean
Service: Great
Facilities: All good
Environment: Lots of food and shopping nearby, convenient to go anywhere
Original TextTranslated by Google
Response from Property: Thank you very much for choosing to stay at Vienna International Hotel Shiyan Bus Station. Vienna Hotel advocates "heartfelt service". We are trying hard to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again!
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