M Hotel

M Hotel Reviews

M Hotel

Section A, Building 2, Software Industry Base, Haitian First Road, Shenzhen, ChinaView Hotel Details
M Hotel
M HotelM HotelM Hotel
Check available rooms for your travel dates
We Price Match
1 night

M Hotel Guest Reviews

4.7/5
Outstanding
2800 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All Reviews(2800)
Positive reviews(2751)
Reviews with photos/video(401)
Friendly front desk staff(485)
Easy to get around(207)
Well designed(117)
Close to metro(92)
Perfect for business trips(75)
Delicious breakfast(39)
Average lighting(19)
Loved the night views(18)
Negative reviews(49)
Anonymous User
Premier Room (Double bed) (Bathtub)
Stayed in May 2024
Couples
1 review
4.0/5
Very Good
Posted on May 16, 2024
The room looks pretty cool and nice but a bit dark, even with all the lights on. There’re doors for the toilet and shower but the bathtub is quite opened so it’s more recommended for solo traveler or couples. The fridge doesn’t really work. It’s warm inside. For charging, it’s recommended to bring along your cable with the plug. All the USB ports don’t work well. But the service here is good. Staffs are polite and nice. A bonus point to free ice lollies provided at the reception.
Response from Property: Thank you for your recognition of M Hotel Shenzhen and your valuable suggestions for the hotel. We will continue to work hard to provide guests with a more comfortable and warm stay experience and look forward to your next stay.
MohamedHany
Superior Room (Double bed)
Stayed in Apr 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Jul 7, 2024
My stay was fantastic. The hotel boasts a chic and luxurious decor, blending modern style with elegance. The facilities are excellent, contributing to a very comfortable and convenient stay. Though I didn't have the opportunity to sample the food, the experience was so pleasant that I plan to return.
Hadi
Superior Room (Double bed)
Stayed in Mar 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Mar 26, 2024
Our hotel of choice in Shenzhen. Great staff and great location.
Response from Property: Thank you for staying with us, M hotel located at the CBD center of Shenzhen, closed to the metro station and shopping center, So convenient for business trip and tour trip, My friendly guest , we sincerely hope that we have the chance to service you again !
Guest User
Superior Room (Double bed)
Stayed in Oct 2023
Business travelers
3 review
4.2/5
Very Good
Posted on Oct 25, 2023
The biggest problem was that the room smelled like smoke even though it was supposedly a non-smoking room. The hotel is in a great location with convenient transportation right downstairs and convenience stores and restaurants nearby. Bed was comfortable and the room had everything that one would expect in a hotel. The staff was friendly, although it was a bit confusing since the location is shared with some other hotels and serviced apartments: my food delivery driver had trouble figuring out that he was in the right place. Will probably try somewhere else next time because of the room smell. Otherwise it was pretty good.
Response from Property: Thank you for staying at the Muya Hotel. Muya Hotel has always adhered to a service-oriented attitude and serves its guests. We hope all guests who stay can stay comfortably and satisfied. We are truly sorry for your feeling of staying like this. If you have any negative check-in experiences during your stay, please contact the hotel manager in a timely manner. We will follow up immediately and look forward to seeing you again next time.
feliciaots
Deluxe Room (Double bed)
Stayed in Sep 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on Oct 21, 2023
Great for business, free laundry service and convenient all around. Taking the lift up and down does require quite a bit of time though, so plan for that
Response from Property: Thank you for staying with us, M hotel located at the CBD center of Shenzhen, closed to the metro station and shopping center, So convenient for business trip and tour trip, M hotel is a music theme hotel, Bring you a unique visual and auditory experience, With strict cleaning and warm services, provide a ideal space for travelling guests; Wish to have you stay with us again!
Comer the roamer
Superior Room (Double bed)
Stayed in Jan 2023
Friends
41 review
4.5/5
Great
Posted on Jan 31, 2023
This was a unique hotel space! My room came with a record player and a variety of vinyls to play with it! The vinyl casings didn’t match the actual vinyls, but it was still nice to listen Thelonius Monk or Frank Sinatra while I was showering and getting ready for the day. The gym had ample equipment for me to get a good workout!
Response from Property: We are so appreciated for your comments, we will try best to do better, hope to see you again. Have a great day!
Sachin Daryn
Deluxe Room (2 beds)
Stayed in Jan 2023
Friends
25 review
5.0/5
Outstanding
Posted on Jan 21, 2023
Great stay for a short visit. Good value for money. Location is 15 minutes from main city center also very close to metro.
Response from Property: Thank you for staying with us, M hotel located at the CBD center of Shenzhen, closed to the metro station and shopping center, So convenient for business trip and tour trip, M hotel is a music theme hotel, Bring you a unique visual and auditory experience, With strict cleaning and warm services, provide a ideal space for travelling guests; Wish to have you stay with us again!
Par
Superior Room (Double bed)
Stayed in Apr 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Apr 28, 2024
Good location, nice and clean
Response from Property: Thanks for your brief but most importment comments , hope we have the chance to service you again , have a nice day!
Stanislav
Superior Room (Double bed)
Stayed in Jan 2023
Business travelers
21 review
5.0/5
Outstanding
Posted on Jan 6, 2023
pretty good. price /quality good balance . can recommend to friends
Response from Property: Thanks for your valubale comments, hope to service you again, have a great day !
CMJGS
Deluxe Room (Double bed)
Stayed in May 2023
Couples
6 review
5.0/5
Outstanding
Posted on May 8, 2023
M Hotel is conveniently located near 深大南 metro station and various tech company headquarters like Tencent etc. It’s also well placed with the 南山 district of Shenzhen so going to other places around the area is pretty easy. The hotel is in the same building as another hotel and serviced apartment so they share the same check in lobby. My room was on the 20th floor and was comfortable and spacious, it was a nice surprise to see a record player in the room with a few different vinyls to try out. I would definitely stay here again.
Response from Property: Thank you for staying with us, M hotel located at the CBD center of Shenzhen, closed to the metro station and shopping center, So convenient for business trip and tour trip, M hotel is a music theme hotel, Bring you a unique visual and auditory experience, With strict cleaning and warm services, provide a ideal space for travelling guests; Wish to have you stay with us again!
WongShan
Superior Room (Double bed)
Stayed in Apr 2023
Family
3 review
3.2/5
Posted on Apr 15, 2023
The location is not really good, no facilities at all around the hotel, only business buildings. And the room is too dark even though we turned on all the lights in the room.
Response from Property: We locatd in the CBD of Nanshan District, from hotel to Shenzhen Coastalcity is 15Minutes on foot. Thanks for your suggestion , we'll inprove it in the future. Looking for seeing you again!
MALEK
Deluxe Room (Double bed)
Stayed in Oct 2022
Family
15 review
5.0/5
Outstanding
Posted on Oct 9, 2022
This hotel is just 2 floors 19 and 20 , good idea, the room is clean but little narrow
Response from Property: Thank you for staying with us, M hotel located at the CBD center of Shenzhen, closed to the metro station and shopping center, So convenient for business trip and tour trip, M hotel is a music theme hotel, Bring you a unique visual and auditory experience, With strict cleaning and warm services, provide a ideal space for travelling guests; Wish to have you stay with us again!
Anonymous User
Superior Room (Double bed)
Stayed in Feb 2023
Business travelers
1 review
2.5/5
Posted on Feb 10, 2023
In spite of paying reservation in advance, my room was still not ready when I arrived at 22:00, because they also rent rooms by the hour to other customers in order to augment their revenue. They made me wait 40 mins in the lobby for cleanup. And I was not the only customer in this situation, obviously this is their regular operation scheme. Requiring customers to pay reservation deposit and still renting the room to someone else before you arrive: such a terrible attitude and service.
Response from Property: We do apologzise for the bad experience you went throught , we hope that we have the chance to service you again to make it up.
Guest User
Deluxe Room (Double bed)
Stayed in Oct 2023
Couples
2 review
3.5/5
Posted on Oct 15, 2023
No hot water during first day
Response from Property: Thank you for staying at Muya Hotel, Muya Hotel has been adhering to the service-oriented attitude of serving guests, hope that all guests can stay comfortable and satisfactory, really sorry that you will have such a feeling of stay, if you have a bad feeling during your stay, you can find the person in charge of the hotel in time, we will follow up immediately, look forward to your next stay, hope to serve you again
WulfWulf6
Deluxe Room (Double bed)
Stayed in Apr 2023
Couples
6 review
5.0/5
Outstanding
Posted on Apr 7, 2023
Great place to stay, central and close to the subway
Response from Property: Thank you for staying at M hotel ! we located at the center of Nanshan CBD, closed to metro station and shopping center, so convenient for business trip and tour trip. For your valubale comments i want to say : I love it more than i can say , thanks a lots , hope to service you again.