SHENZHEN SUOFEI HOTEL

SHENZHEN SUOFEI HOTEL Reviews

SHENZHEN SUOFEI HOTEL

Block F, Rongcun Industrial Park, No. 3 Shiyun Road, Shekou Street, Nanshan District, Shenzhen, Guangdong, 518054, ChinaView Hotel Details
SHENZHEN SUOFEI HOTEL
SHENZHEN SUOFEI HOTELSHENZHEN SUOFEI HOTELSHENZHEN SUOFEI HOTEL
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SHENZHEN SUOFEI HOTEL Guest Reviews

3.6/5
340 review
Verified reviews
Location3.6
Amenities3.5
Service3.7
Cleanliness3.6
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All reviews(340)
Positive reviews(290)
Reviews with photos/video(33)
Average sound insulation(25)
Easy to get around(16)
Great location(16)
Convenient location(13)
Great value for money(11)
Large rooms(6)
Many dining options(4)
Friendly front desk staff(4)
Negative reviews(50)
Alexis_Gz
Elegant Queen Room (No window)
Stayed in Sep 2024
Business travelers
9 review
1.0/5
Posted on Sep 26, 2024
This place was an absolute disaster. The entire building reeked of cigarette smoke, and the carpets throughout the hotel were filthy and rotting. The walls were disgustingly dirty, both in the common areas and the room itself. I was shocked by how unclean everything was. The bathroom was so unsanitary that I didn't even feel safe using it, and to top it off, the bedding smelled like sweat. As if that wasn’t enough, there’s a KTV (karaoke bar) in the hotel that’s extremely loud. You can hear people partying and shouting, even at 2 a.m. on a Tuesday night.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Ludovic Krundel
Elegant Queen Room (No window)
Stayed in Sep 2024
Business travelers
20 review
5.0/5
Outstanding
Posted on Sep 27, 2024
Perfect stay near SeaWorld for a night!!
6/8
Response from Property: Dear customer, thank you for sharing! We are glad to bring you a wonderful time during your trip. Your recognition and praise give us great encouragement and motivation for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again. I wish you a happy life!
LaMaria
Elegant Queen Room (No window)
Stayed in Oct 2024
Travel with friends
1 review
2.2/5
Posted on Oct 4, 2024
Was an okay hotel for the price. in a nice location around lots of shops and restaurants. Hotel was not very clean, staff did not clean the rooms throughly.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Ty Traveler
Superior Double Room
Stayed in Oct 2023
Solo travelers
33 review
4.2/5
Very Good
Posted on Oct 29, 2023
I recommend this hotel for couples or solo travelers looking for the authentic daily lives of Shekou people. Lots of butcheries, fish markets, foot massage parlors, KTVs, etc. Within biking distance to Seaworld if you’re interested in that.
Response from Property: Dear customer, thank you for sharing! It's a pleasure to bring you a wonderful time during your trip. Your recognition and appreciation give us great encouragement and are also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Yel Kyaw Thu(蔡福春）
Elegant Queen Room (No window)
Stayed in Mar 2024
Family
5 review
1.2/5
Posted on Mar 11, 2024
The hotel is too old and the services provided is bad. No 24/7 front desk services and even they don't provide water bottle to guests. The room is so small and the services are bad.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Edward Curtain
Superior Double Room
Stayed in Aug 2023
Business travelers
90 review
3.0/5
Posted on Aug 23, 2023
Good hotel in SeaWorld convenient to shops and subway station. Clean and friendly service.
Response from Property: Dear customer, thank you for sharing! Glad to have a great time with you on your outing. Your recognition and appreciation has given us great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Duplessis
Elegant Queen Room (No window)
Stayed in Apr 2023
Business travelers
4 review
4.0/5
Very Good
Posted on Apr 8, 2023
We were tired when we first arrived at the hotel. It's an inexpensive hotel in an older area. It's near a KTV. The first impression wasn't great. But, the front desk was helpful. The room was clean, and the location is close enough that you can walk to SeaWorld in 20 minutes. Lots of restaurants and small shops nearby.
Response from Property: Dear customer, thank you for sharing! Glad to have a great time with you on your outing. Your recognition and appreciation has given us great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
ChawlaChanchal
Premier Suite
Stayed in Oct 2023
Business travelers
9 review
1.0/5
Posted on Oct 15, 2023
Air conditioner not proper working. Dirty room Staff not coprateable. Reception not clean
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Akshay Jain 0084
Elegant Queen Room (No window)
Stayed in May 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 29, 2024
Good hotel good service and good location
Response from Property: Dear customer, thank you for sharing! We are glad to bring you a wonderful time during your trip. Your recognition and praise give us great encouragement and motivation for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again. I wish you a happy life!
Cheryl
Superior Double Room
Stayed in Jul 2023
Booked for others
6 review
1.5/5
Posted on Jul 13, 2023
The hotel is old, moldy and disgusting. No up keep and din't know how to deal with foreigners,
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Malachite
Elegant Queen Room (No window)
Stayed in Jun 2023
Travel with friends
29 review
4.2/5
Very Good
Posted on Jun 16, 2023
You pay what you get. Not the cleanest or fanciest place but they did upgrade the room for free the last night.
Response from Property: Dear customer, thank you for sharing! Glad to have a great time with you on your outing. Your recognition and appreciation has given us great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Su
Superior Double Room
Stayed in Apr 2023
Solo travelers
3 review
4.0/5
Very Good
Posted on May 3, 2023
I hate to leave poor reviews. This place is what it says it is. Loud music till 2am. It's not that loud in the room, just a medium resonating sound. The elevator and hall ways are smelly. The room is clean. The place was a bit hard for me to find because it shares the same entrance with the KTV section. The hotel sign is only visible on the alleyway from the other direction.
Response from Property: Dear customer, thank you for sharing! Glad to have a great time with you on your outing. Your recognition and appreciation has given us great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Guest User
Elegant Queen Room (No window)
Stayed in Feb 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 11, 2023
I had a great stay at your hotel. It had a convenient location, near the subway station and close to many stores. I had to get a passport photo for my school and I was able to get it done nearby. The hotel for the price was excellent and I was given an upgrade to my room with a window. The room was very clean with nice pillows and the bathroom was large. The room was a little cold at night so I turned on the heater and was nice and warm to sleep. I would recommend this place for travelers going to Shekou ferry or just to hang out in Nanshan. It's a great place for solo travelers or for couples. The hotel is very simple and cozy.
Response from Property: Hello, dear Filipino friends! Xiaofei is so happy to see your praise! The fatigue of the day seems to have disappeared. We will carefully do every detail of the service and provide the best service for every family member. A warm check-in experience is what Xiaofei should do. Looking forward to an objective next stay experience!
Guest User
Elegant Queen Room (No window)
Stayed in Feb 2023
Solo travelers
1 review
4.7/5
Amazing
Posted on Feb 3, 2023
The room was very comfortable. I got upgraded to a room with a window so I got some sunshine now that the weather is getting warmer. It was a nice stay and not too far from the nearest subway station. I would come here again if I come to Shenzhen.
Response from Property: Dear customer, thank you for sharing! Glad to have a great time with you on your outing. Your recognition and appreciation has given us great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Guest User
Superior Double Room
Stayed in May 2023
Solo travelers
1 review
3.2/5
Posted on May 28, 2023
Easy to find and lot of restaurants, the lady was friendly
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!