Vienna Hotel (Shenzhen Dameisha Binhai Mingzhu)

Vienna Hotel (Shenzhen Dameisha Binhai Mingzhu) Reviews

Vienna Hotel (Shenzhen Dameisha Binhai Mingzhu)

Yantian (Dameisha & Xiaomeisha), ShenzhenView Hotel Details
Vienna Hotel (Shenzhen Dameisha Binhai Mingzhu)
Vienna Hotel (Shenzhen Dameisha Binhai Mingzhu)Vienna Hotel (Shenzhen Dameisha Binhai Mingzhu)Vienna Hotel (Shenzhen Dameisha Binhai Mingzhu)
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Vienna Hotel (Shenzhen Dameisha Binhai Mingzhu) Guest Reviews

4.5/5
Good
793 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(793)
Positive reviews(751)
Reviews with photos/video(148)
Convenient location(107)
Close to beach(55)
Classy environment(48)
Friendly front desk staff(48)
Easy to get around(43)
Nice sea view(38)
Delicious breakfast(26)
Convenient parking(25)
Negative reviews(42)
Guest User
Mountain-view Twin Room
Stayed in Apr 2023
Other
1 review
5.0/5
Outstanding
Posted on Apr 15, 2023
trWe enjoyed our trip here specially the hotel. the hotel staff are accommodating and helpful. I'm excited to book a new one using trip.com First booked and experienced using your app is a good choice. thank you.
Response from Property: Thank you for choosing Dameisha Binhai Pearl Hotel and giving support and love to the hotel. Your satisfaction with the hotel is the driving force for all employees to work. It is our ultimate goal of service to make every guest feel at home. The hotel is equipped with Large conference room and catering service, hotel rooms are warmly furnished and equipped with free high-speed WIFI, it is the best choice for you to travel and company meetings, it is our honor to serve you, all hotel staff look forward to your visit again!
Nman UnliTravel
Standard Double Room
Stayed in Jan 2023
Family
21 review
5.0/5
Outstanding
Posted on Jan 25, 2023
The room is big enough for the price. Very clean, the bed is comfy. Nice mountain view. Very quiet.. Big room and bathroom. I think the pillows they need to upgrade. Reasonable price. The staff are nice and helpful. The location is a little far from the beach but everything is ok. The location is just in front of the bus stop.
6/9
Response from Property: Thank you for choosing Dameisha Binhai Pearl Hotel and giving support and love to the hotel. Your satisfaction with the hotel is the driving force for all employees to work. It is our ultimate goal of service to make every guest feel at home. The hotel is equipped with Large conference room and catering service, hotel rooms are warmly furnished and equipped with free high-speed WIFI, it is the best choice for you to travel and company meetings, it is our honor to serve you, all hotel staff look forward to your visit again!
FAAJI
Standard Double Room
Stayed in Jan 2023
Solo travelers
38 review
4.2/5
Very Good
Posted on Jan 14, 2023
Receptionist at the desk was very welcoming. Room very clean.
Response from Property: Thank you for choosing Dameisha Binhai Pearl Hotel and giving support and great love to the hotel. Your satisfaction with the hotel is the driving force for all staff to work. It is our ultimate goal of service to make every guest feel at home. The hotel is equipped with Large conference room and catering service, hotel rooms are warmly furnished and equipped with free high-speed WIFI, which is the best choice for your travel and company meetings. It is our honor to serve you. All hotel staff look forward to your visit again!
Radius
Family Suite
Stayed in May 2023
Family
3 review
2.2/5
Posted on May 24, 2023
Location okay, 10-15 minutes walk to dameisha beach park. I stay in family suite room. It has a sea view, but most windows are dirty. Carpet are a bit sticky if u step on it. Must wear hotel slipper. Air conditioner are noisy. Breakfast are poor. its really terrible. Delivery food guy can sent our order directly to our room. Definitely not something worth remember.
Response from Property: Dear guest, thank you for choosing to stay at the Vienna Hotel Dameisha Binhai Pearl Branch. I am very sorry that you did not get a full score from your stay this time. Thank you for your continuous care and supervision of us, so that we can continue to find out what is going on in our work. If you have any problems during your stay, you can contact the front desk for a replacement as soon as possible. We hope that our one-on-one service can make your stay in the hotel experience better There has been some improvement. This hotel is in the Shenzhen area. I don’t know if I will order the wrong hotel. If there is any inconvenience here, please forgive me. Thank you for your valuable opinions on our growth path. This stay brings you Once again, I would like to sincerely apologize for the bad experience. The hotel is located in the center of Meisha and East Overseas Chinese Town, next to the Meisha Street Office, opposite to the Intercontinental Hotel. The blue sea is close at hand, quiet and elegant, and there are many special seafood around. The best preferred residence for your travel and vacation, welcome to come back to experience, I wish you a happy life!
May Ana
Superior Room (2 beds)
Stayed in Jan 2023
Travel with friends
19 review
5.0/5
Outstanding
Posted on Jan 26, 2023
Near the beach, clean nice and kind staff
Response from Property: 感謝您選擇大梅沙濱海明珠店 並對酒店給予支持與厚愛,您對酒店的滿意是全體員工工作的動力,讓每位賓客都能感覺到賓至如歸的感覺 是我們服務的最終目標,酒店配有大型會議室及餐飲服務,酒店客房温馨佈置並配有免費高速WIFI,是您外出旅遊、公司會議的最佳選擇,為您服務是我們的榮幸,酒店全體員工期待您的再次光臨!
GM007
Sea-view Double Room
Stayed in Jul 2023
Couples
82 review
3.0/5
Posted on Jul 2, 2023
The management have severalproblems .. the rooms not clean enough
Response from Property: 尊敬的賓客,感謝您選擇入住維也納酒店大梅沙濱海明珠店,此次入住未能得到您的滿分體驗,小維十分抱歉,感謝您對我們的不斷關心和督促,才能使我們不斷發現工作中的問題,獲得改進和不斷進步,保障客户愉快的旅行,在入住期間如有任何問題,都可第一時間聯繫總枱進行更換,希望我們的一對一服務可讓您的再次入住對酒店體驗有所改觀,感謝您在我們成長的道路中提出寶貴的意見,此次入住給您帶來不好的體驗再次對您至於誠摯的歉意,酒店位於大小梅沙、東部華僑城中心位置,梅沙街道辦旁邊,洲際酒店對面,蔚藍大海近在咫尺,清靜幽雅,周邊有眾多特色海鮮,是您旅遊度假最佳首選居所,歡迎您再回來體驗,祝生活愉快!
StarSts
Superior Double Room
Stayed in May 2023
Couples
12 review
3.7/5
Posted on May 31, 2023
A good hotel for your money. Pleasant staff. Good location.
Response from Property: 尊敬的賓客,非常感謝您選擇大梅沙濱海明珠店 並對酒店給予支持與厚愛,您對酒店的滿意是全體員工工作的動力,讓每位賓客都能感覺到賓至如歸的感覺 是我們服務的最終目標,酒店配有大型會議室及餐飲服務,酒店客房温馨佈置並配有免費高速WIFI,是您外出旅遊、公司會議的最佳選擇,為您服務是我們的榮幸,酒店全體員工期待您的再次光臨!感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Superior Double Room
Stayed in Oct 2023
Travel with friends
48 review
5.0/5
Outstanding
Posted on Oct 17, 2023
Good location, comfortable bedding, and great value for money for breakfast
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your stay and your high recognition of all aspects of the hotel. Our team will always provide the most sincere and warm service to make guests feel like they are home. We will continue to sum up our experience and work hard. The hotel is located in No. 2 Jinsha Street, Yantian District, Shenzhen, only 10 minutes away from Dameisha Seaside Park and only 30 minutes away from Shenzhen Pingshan Station. We are really touched by your satisfaction and affirmation. We will continue to work hard and be ready for you. Come back anytime. Looking forward to having you back home again! It is our honor to serve you, and all the hotel staff look forward to your next visit!
Guest User
Superior Room (2 beds)
Stayed in Aug 2023
Family
11 review
2.0/5
Posted on Aug 5, 2023
Service: The service at the front desk is very bad, and the handling of things is rigid and inflexible. The good impression is given by the aunt in the room. 1. When I called after four o'clock in the afternoon, the first sentence was to ask if I still want this room. Sister, I booked a room, don't I want it? Come to play? Is it okay if you don't check in after four o'clock in the afternoon? 2. When I arrived at the store, I asked the front desk where the car could be parked. The answer was that I didn’t know. Let me register the house first and then tell me. Just traffic jam) Then the front desk said that everyone’s information needs to be registered. I said that because my family drove the car out, I couldn’t get another ID card right away. Can you tell me where the car can be suspended first, and then the front desk said no, I can only Register first. I thought it was just a rigid receptionist, but another male receptionist also said that there was nothing to change, just to register first. Finally, Sai Lu came over to register the information, and then asked the security guard to come and lead the way... Then the security guard pointed and said where to stop first, and it was ok if there was no parking line. You won't die if you say it, I have paid for my room in advance, and even parking a car is so troublesome, are you afraid that I will steal your parking space? Facilities: 1. The seat of the toilet is broken; 2. The air-conditioned room is as noisy as squatting next to the outdoor unit. The room aunt and the maintenance master both suggested that the front desk change the room. The front desk is still dragging, and the aunt stood for ten minutes. There is no accurate word there. If it weren't for my aunt's attitude, the Buddha would be angry. After replacing the air conditioner in the room, the sound is not so loud, but two of the plugs seem to be broken. Anyway, various problems (the video cannot be uploaded in just five seconds, otherwise I will show you how noisy it is Environment: There are not too many parking spaces, and it is impossible to stop when you go out at night and come back. But that’s not what I said when I called for consultation at the beginning. I said that as long as the house must have a parking space, it might mean parking on that narrow roadside, hehehe In fact, it’s not very close to the shore. There’s also a Vienna by the sea. Anyway, the equipment and service here are so bad. If I knew it, I might as well book it closer.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at the Vienna Hotel Dameisha Binhai Pearl Branch. I am very sorry that you did not get a full score from your stay this time. We will make improvements and make continuous progress to ensure a pleasant trip for customers. I am really sorry, because the twin rooms are fully booked that day. We will contact you to confirm the order. The original intention is to remind you that this order cannot be canceled after the cancellation time. , if you have any questions during your stay, you can contact the front desk as soon as possible to deal with or replace them. We hope that our one-on-one service will improve your hotel experience when you stay again. Thank you for your suggestions on our growth path Valuable opinion, this stay brought you a bad experience, and I sincerely apologize to you again. The hotel is located in the center of Meisha and East OCT, next to the Meisha Street Office, opposite to the Intercontinental Hotel, and the blue sea is within easy reach. Quiet and elegant, surrounded by many special seafood, it is the best choice for your travel and vacation. Welcome to come back and experience, I wish you a happy life!
Guest User
Deluxe Suite
Stayed in Jul 2023
Business travelers
20 review
1.0/5
Posted on Jul 16, 2023
Bad review, bad review, bad review, poor service at the front desk, this is the first time I stayed in a hotel with such poor service, I was blacked out at the front desk during check-in, and left a bag of snacks in the lobby, after a few hours of check-in, it was still placed on it when I got down There. Can't you see it? Such an obvious location. At 12:00 in the evening, I wanted two pairs of chopsticks. I called the front desk, and I was shocked when I heard the answer. I had to go downstairs to get it by myself. I heard two people were at work on the phone, and the room costing 1010 yuan a night actually let the guests down. Go downstairs to get it by yourself. Is there a robot in the hotel for display? It’s not right. When I checked in, I saw it being used. I went down to get the chopsticks by myself, and let the guests enter the kitchen by themselves. What kind of logic is this? I called the headquarters twice to complain, but I never got a reply. The manager checked out the next day, but the store manager did not show up. This is the first time such a poor check-in experience has occurred.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at the Vienna Hotel Dameisha Binhai Pearl Branch. This stay made you feel unpleasant. Xiaowei is very sorry. After communicating with you, we understand the reception of this stay very well. Your store is not in place. Regarding the problems you reported, we must rectify and implement them as soon as possible. Thank you for your continuous care and supervision of us, so that we can continue to discover problems in our work, improve and make continuous progress, and ensure happy customers. Travel, thank you for your valuable opinions on our growth path, and I sincerely apologize to you again for the bad experience brought to you by this stay. The hotel is located in the center of Meisha, East OCT, next to the Meisha Street Office , opposite to the Intercontinental Hotel, close to the blue sea, quiet and elegant, surrounded by many special seafood, it is the best choice for your travel and vacation. Welcome to come back and check our rectification results. I wish you a happy life!
Zhaomeng
Superior Room (2 beds)
Stayed in Jun 2023
Family
1 review
5.0/5
Outstanding
Posted on Jun 9, 2023
The room is large and the location is very quiet, I feel that the area is very quiet. I also gave the children breakfast, which is simple but ok
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing Dameisha Binhai Pearl Hotel and giving support and love to the hotel. On the journey, there is always unexpected warmth. Here, satisfaction is just expectation, and touch and surprise are always pursued. direction. Thank you for your comments. On the journey, Xiaowei hopes to be with you all the time. It is our honor to serve you. All the staff of the hotel look forward to your coming again! Thank you for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Gaitiandalaohu
Sea-view Twin Room
Stayed in May 2023
Family
3 review
5.0/5
Outstanding
Posted on May 28, 2023
Very good, the quality of the waiters is very good, the environment is very good, very close to the beach, highly recommended, and I will book this hotel next time I come here. This is a family outing, very comfortable.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您選擇大梅沙濱海明珠店 並對酒店給予支持與厚愛,您對酒店的滿意是全體員工工作的動力,讓每位賓客都能感覺到賓至如歸的感覺 是我們服務的最終目標,酒店配有大型會議室及餐飲服務,酒店客房温馨佈置並配有免費高速WIFI,是您外出旅遊、公司會議的最佳選擇,為您服務是我們的榮幸,酒店全體員工期待您的再次光臨!感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Anonymous User
Standard Double Room
Stayed in May 2023
Other
1 review
5.0/5
Outstanding
Posted on May 24, 2023
The location is convenient and the transportation is convenient, the front desk service is warm and thoughtful, the environment is excellent, the room is clean and upscale, the breakfast has many varieties, and the price is high! Make a great living impression.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing Dameisha Binhai Pearl Hotel and giving support and love to the hotel. Your satisfaction with the hotel is the driving force for all employees to work. It is the ultimate goal of our service to make every guest feel at home. Target, the hotel is equipped with large conference rooms and catering services. The hotel rooms are warmly furnished and equipped with free high-speed WIFI. It is the best choice for you to travel and company meetings. It is our honor to serve you. All the staff of the hotel look forward to seeing you again come! Thank you for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Anonymous User
Panoramic Double Room
Stayed in Apr 2023
Family
8 review
3.0/5
Posted on Jul 17, 2023
The location is great, just opposite the Dameisha Hilton. There is a road next to the Hilton that can go directly to the free beach. There are few people Service: domestic Samsung level Hygiene: General Facilities: The room is very ordinary, the bedding is very ordinary, the bed is a bit soft, and the sheets are not neatly arranged
Original TextTranslated by Google
6/12
Response from Property: Dear guest, thank you for choosing to stay at the Vienna Hotel Dameisha Binhai Pearl Branch. This stay gave you a full-score check-in experience. Xiaowei is very sorry. Regarding the problems you reported, we have communicated to the relevant departments for rectification, thank you You have provided valuable opinions on our growth path, and I would like to sincerely apologize to you again for the bad experience brought to you by this stay. The hotel is located in the center of Meisha, East Overseas Chinese Town, next to Meisha Street Office, InterContinental Hotel Opposite, the blue sea is close at hand, quiet and elegant, surrounded by many special seafood, it is the best choice for your travel and vacation, welcome to come back to check our rectification results, I wish you a happy life!
Haikuotiancheng
Superior Room (2 beds)
Stayed in May 2023
Business travelers
62 review
5.0/5
Outstanding
Posted on Jun 3, 2023
Live several times, convenient Hygiene: good Air conditioning is ok.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing Dameisha Binhai Pearl Hotel and giving support and love to the hotel. Your satisfaction with the hotel is the driving force for all staff to work. It is the ultimate goal of our service to make every guest feel at home. Target, the hotel is equipped with large conference rooms and catering services. The hotel rooms are warmly furnished and equipped with free high-speed WIFI. It is the best choice for you to travel and company meetings. It is our honor to serve you. All the staff of the hotel look forward to seeing you again come! Thank you for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!