Grand Skylight International Hotel Guanlan

Grand Skylight International Hotel Guanlan Reviews

Grand Skylight International Hotel Guanlan

188 Huanguan South Road, Guanlan Avenue, Shenzhen, ChinaView Hotel Details
Grand Skylight International Hotel Guanlan
Grand Skylight International Hotel GuanlanGrand Skylight International Hotel GuanlanGrand Skylight International Hotel Guanlan
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Grand Skylight International Hotel Guanlan Guest Reviews

4.7/5
Outstanding
687 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All Reviews(687)
Positive reviews(672)
Reviews with photos/video(80)
Friendly front desk staff(113)
Classy environment(79)
Delicious breakfast(48)
Quiet & comfortable(21)
Perfect for business trips(20)
Loved the view(16)
Stayed multiple times(10)
Nice bathtub(7)
Negative reviews(15)
Guest User
Superior Double Room
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 23, 2024
The hotel room is very clean Front desk 小君 and 小华are very helpful. At 3am and they are still look so cheerful to help me to call a taxi to airport. Nowadays hardly to find such a staff in the hotel. 👍
Response from Property: Dear guest, hello! Liuxi slowly, time is soft, thank you for your support we will continue as always good quality and more perfect service to thank you for your support and love, looking forward to your visit again, I wish you a happy every day!
Solovev
Superior Room (2 beds)
Stayed in Apr 2023
Family
2 review
4.7/5
Amazing
Posted on May 2, 2023
Good hotel with large territory, swimming pool, gym and seafood dinner, we enjoyed our stay there. Friendly and helpful personnel. Highly recommend!
Response from Property: Dear guests! Thank you for your stay and your detailed comments on us in your busy schedule. Good service to every guest is our consistent pursuit. We look forward to your check-in again. I wish you a happy life!
Dr. Joern Kiepe
Superior Double Room
Stayed in Aug 2022
Business travelers
40 review
4.7/5
Amazing
Posted on Oct 1, 2022
Very good location. Very clean, very friendly.
thatMarv01
Executive Deluxe Room
Stayed in Jul 2021
Business travelers
8 review
4.7/5
Amazing
Posted on Aug 1, 2021
Check-in was fast and efficient. The service was great and social distancing protocol was amazing, considering the timws that we live in.
Response from Property: Dear valued guest, thank you so much for choosing Shenzhen GuanLan Grand Skylight International Hotel! It was such an honor that we could have your compliment regarding to our service. Your constructive comments are extremely helpful for our improvementfor future experiences. Grand Skylight is dedicated to innovative, enriching and unexpected travel experiences. We cling to the belief that we give guests smart solutions and effort tless experiences that free up valuable time,So they can experience more and make the most of their stay. We look forward to welcoming you again for a renewing experience at Shenzhen GuanLan Grand Skylight International Hotel and wish you all the best!
Guest User
Superior Double Room
Stayed in Jun 2024
Couples
9 review
5.0/5
Outstanding
Posted on Jun 9, 2024
Service: Great, will come again, especially praise the front desk Siyu for her high service response and polite reception Facilities: Very good, clean and neat Hygiene: Excellent environment, neat and tidy Environment: The neighborhood is near the golf course, very quiet
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6/10
Response from Property: Dear customers, thank you very much for your support. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate in our future services. We look forward to your visit again and we will serve you wholeheartedly!
Guest User
Executive Double Room
Stayed in Jun 2024
Business travelers
75 review
5.0/5
Outstanding
Posted on Jun 13, 2024
The overall hotel environment is very good. The transportation is very convenient. The surrounding environment is good. The customer service attitude is very good. I suggest that friends who have needs can try it.
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Response from Property: Dear customers, thank you very much for your support. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate in our future services. We look forward to your visit again and we will serve you wholeheartedly!
Guest User
Superior Room (2 beds)
Stayed in Apr 2024
Business travelers
33 review
5.0/5
Outstanding
Posted on Jun 19, 2024
Very clean, well-equipped, warm reception from the staff, a very satisfying stay, highly recommended to families in need! Great value for money
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Response from Property: Dear guest: Hello! Thank you for your 5-point praise! It is a beautiful time. Grand Skylight International Hotel Guanlan Shenzhen meets you unexpectedly. Thank you for this fate. We will cherish it and look forward to seeing you next time! Wish you well!
mgms_w
Superior Double Room
Stayed in Mar 2024
Family
3 review
4.5/5
Great
Posted on Mar 31, 2024
The hotel waiter Ajuan was very nice and considerate. We checked in at 11pm and upgraded our executive room to the 9th floor for free. He also gave us an extra buffet breakfast and a small gift of snacks for our brother. The hotel room is very clean, with a large bathtub for bathing. The big bed is big enough for a family of three, but the mattress is too soft for me to sleep on😅. You don’t use the charging port directly for charging. You need to bring your own charger. It turns out there is no one for children. To clean up the items, I called the service desk and had the robot deliver them quickly, which was very interesting. The hotel also has a fitness room and an outdoor swimming pool, which will not open until mid-April. Although the breakfast buffet is simple, it tastes good. Overall, I am very satisfied.
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6/11
Response from Property: I have conveyed your praise to the colleagues and leaders who serve you, and everyone is very happy! I hope to visit our hotel again. I believe we will definitely give you a better hotel experience! I believe we will definitely give you a better hotel experience!
Jiaru
Superior Double Room
Stayed in Apr 2024
Family
6 review
5.0/5
Outstanding
Posted on Apr 6, 2024
This is the third or fourth time I've stayed at this hotel. Thanks to Xiaowei for arranging such a good room with a wide view. This time I brought my sister to stay with me. She was very satisfied with the breakfast! The front desk and restaurant waiters were very polite and the check-in experience was good!
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Response from Property: Dear guests: Hello! Thank you for choosing Grand Skylight International Hotel Guanlan Shenzhen. No matter how much advertising there is, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip to Shenzhen easy, pleasant and smooth. We look forward to your visit again to experience the different style of Grand Skylight International Hotel Guanlan Shenzhen. Wish you all the best!
Ha Kau
Superior Room (2 beds)
Stayed in Apr 2024
Family
2 review
4.0/5
Very Good
Posted on Apr 7, 2024
I will definitely stay again next time, highly recommended📣📣 Breakfast is delicious👍👏🫰 it is a pity! The swimming pool is under maintenance... The room is also very comfortable and spacious
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Response from Property: Dear guests, hello! Thank you for your recognition of Grand Skylight International Hotel Guanlan Shenzhen in all aspects! But we know that there is still a certain gap from your full five-point standard, and we will continue to work hard! I wish you: happy every day!
Guest User
Superior Double Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 4, 2024
The hotel is large and comfortable, and the rooms have been upgraded. The room is fully equipped with wine glasses, ice cans, and stationery. The corridor on the floor is bright. The service staff are satisfied with the service. The waiter was prompt and clean.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Grand Skylight International Hotel Guanlan Shenzhen. No matter how much advertising there is, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip to Shenzhen easy, pleasant and smooth. We look forward to your visit again to experience the different style of Grand Skylight International Hotel Guanlan Shenzhen. Wish you all the best!
Guest User
Superior Double Room
Stayed in Mar 2024
Family
4 review
5.0/5
Outstanding
Posted on Mar 30, 2024
Checked in at around 7pm and was upgraded to an executive room by the front desk. The room was large and comfortable, with a sunny view and a great bathroom. The waiter placed a cartoon smiley face drawn with cotton thread on the bed, which was very interesting. Special praise to the front desk staff, Xiao Yu and Xiao Zhou, for their attentive attitude. Dinner was eaten at a vegetarian restaurant in the hotel. It tasted really good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Grand Skylight International Hotel Shenzhen Guanlan. No matter how many advertisements you put, word of mouth is not as important as word of mouth. We always attach great importance to word-of-mouth publicity and pay more attention to the personal experience of each guest. As long as you come to the hotel , are our valued guests. We are willing to do our best to make your trip to Shenzhen easy, pleasant and smooth. We look forward to your visit again and experience the different style of Shenzhen Guanlan Grand Skylight. wish all the best!
Anonymous User
Superior Double Room
Stayed in Feb 2024
Family
4 review
4.7/5
Amazing
Posted on Feb 13, 2024
The hotel is conveniently located. You can walk to the subway station in about 10 minutes. The waiters are very nice, kind and caring. They brought fruits and New Year decorations to the room. The room is tidy.
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Response from Property: Dear guest, thank you for staying at Grand Skylight International Hotel Shenzhen Guanlan. The hotel is adjacent to Guanlan River Wetland Park and Fucheng/Guanlan Tianhong Shopping Center, where you can find everything you need to eat, drink and have fun. It is also located in the Tai Chi Chinese Restaurant in the hotel, providing guests with high-quality catering services. You are welcome to experience it next time!
hdzbest
Superior Double Room
Stayed in Jan 2024
Business travelers
29 review
2.0/5
Posted on Jan 27, 2024
After staying for five days, I came back for the first three nights and found that the clothes on the bed had not been tidied up, the socks were still on the floor, the toothpaste was actually placed in the cup, and the woolen yarn pattern placed at check-in had not been cleaned on the fifth day.
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Response from Property: Dear guest, thank you for your stay and review! We are very sorry that this stay did not fully meet your expectations. We deeply apologize and regret for your unpleasant experience during your stay. Thank you for your understanding of the shortcomings of the hotel. We will investigate and rectify any problems in a timely manner. In terms of future services, we will definitely do every detail carefully to make consumers more satisfied. We look forward to your next visit.
Roger Leung
Superior Double Room
Stayed in Jan 2024
Family
17 review
5.0/5
Outstanding
Posted on Jan 14, 2024
Facilities: The hotel has a sand pool and lawn for the children to have a great time. Buffet dinner for two adults and one child: The hotel specially arranged a cake for the wedding anniversary and the room decoration was very satisfying There was a flower shop nearby and a kid gave me flowers, which made my wife very satisfied.
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Response from Property: Dear guest, I am really excited to see your simple and profound praise, and you also recognize our service so much~ We at the hotel strive to provide the most considerate and meticulous service to every guest. Bring a great value experience. Grand Skylight International Hotel Guanlan is a young and energetic hotel that shows its guests the unique charm of the hotel with its simple style and warm and considerate service. Encouragement from guest officers is the greatest support and encouragement for the hotel. We will serve every family member with heart and look forward to meeting you next time.