The L'Hermitage Hotel Reviews
The L'Hermitage Hotel
No.3031 Nanhai Avenue, Shenzhen, ChinaView Hotel Details
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The L'Hermitage Hotel Guest Reviews
4.8/5
Amazing
1218 Reviews
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(1218)
Positive reviews(1193)
Reviews with photos/video(132)
Friendly front desk staff(206)
Quiet & comfortable(119)
Large rooms(80)
Delicious breakfast(71)
Perfect for business trips(41)
Stayed multiple times(20)
Excellent room layout(12)
Negative reviews(25)
Ststst
Superior Queen Room
Stayed in Sep 2023
Couples
18 Reviews
Outstanding
Posted on Sep 24, 2023
Nice service of this hotel, especially for CoCo Lin, nice room and great atmosphere
Response from Property: Dear valued guest: Thank you for taking some of your time to share your experience in our hotel. We are glad to know that you enjoyed our clean rooms and good service. We are looking forward to having you as our guest one more time. Thank you~ And have a nice day!
Valarie
Superior Queen Room
Stayed in Feb 2024
Family
2 Reviews
Very Good
Posted on Feb 17, 2024
Staff (Josie & her colleagues) were helpful in giving us recommendations on where to go & where to eat, and booking taxis for us.
Response from Property: Dear valued guest: Thank you for taking some of your time to share your experience in our hotel. We are glad to know that you enjoyed our clean rooms and great service. We are looking forward to having you as our guest one more time. Thank you~ Have a nice day!
Guest User
Superior 2-bed Room
Stayed in Jul 2023
Business travelers
4 Reviews
Outstanding
Posted on Jul 27, 2023
Guest checking assistant Eric is been very helpful and efficient, the place is very clean and well worth the price. Highly, recommend for a place to stay.
Response from Property: Dear valued guest:Thank you for taking some of your time to share your experience in our hotel.We are glad to know that you enjoyed our clean rooms and good service. We are looking forward to having you as our guest one more time. Thank you~ And have a nice day!
Lo Long Pak Rambo
Superior Queen Room
Stayed in Mar 2024
Friends
51 Reviews
Outstanding
Posted on Mar 18, 2024
Very good as usual, convenient location and wonder services, will come again
Response from Property: Dear valued guest: Thank you for taking some of your time to share your experience in our hotel. We are glad to know that you enjoyed our clean rooms and great service. We are looking forward to having you as our guest one more time. Thank you~ Have a nice day!
Xoxocc
Superior Queen Room
Stayed in Sep 2023
Couples
7 Reviews
Outstanding
Posted on Oct 2, 2023
Super nice and helpful staff. Very accommodating. Would recommend
Response from Property: Dear valued guest: Thank you for taking some of your time to share your experience in our hotel. We are glad to know that you enjoyed our clean rooms and great service. We are looking forward to having you as our guest one more time. Thank you~ Have a nice day!
Reuben L Sushman
Superior Queen Room
Stayed in Apr 2023
Solo travelers
1 Reviews
Great
Posted on May 2, 2023
Nice renovation. Pleasant, quiet and comfortable room. A little difficult at this time do to check in due to lack of English speaking staff. Miscommunication on late check out request as well the following day. Hotel staff needs to communicate with each other better. Breakfast was ok, with Western style omelettes and whole wheat bread, so healthier options available. Unfortunately, all food service was suspended on April 30 evening arrival for Labor Day/May Day. Hotel needs to keep guests informed beforehand that no food service will be offered due to a holiday.
Response from Property: Dear guest, thank you for your valuable advice. Sincerely apologize that we haven’t provided you with a satisfactory stay experience. As for the English service you mentioned, we will strengthen the training of employees and try our best to arrange English-speaking employees in each shift to provide smooth communication with guests. Due to the holiday stipulated by the government, the hotel restaurant could not arrange enough staff during the May Day holiday. Due to our negligence, we failed to informed you in advance. We would like to express our sincere apologies again. We look forward to having you choose our hotel again, supervise our service, and provide us the opportunity to provide you with a perfect stay experience. Have a nice day~
Guest User
Superior Queen Room
Stayed in Feb 2024
Family
11 Reviews
Outstanding
Posted on Apr 6, 2024
Good value
Thanks Coco & Zain!!!
Guest User
Superior 2-bed Room
Stayed in Dec 2023
Business travelers
20 Reviews
Outstanding
Posted on Dec 17, 2023
Coco was very helpful at checkout
Response from Property: Dear valued guest:Thank you for taking some of your time to share your experience in our hotel.We are glad to know that you enjoyed our clean rooms and great service. And we are looking forward to having you as our guest one more time. Thank you~ Have a nice day!
Guest User
Superior Queen Room
Stayed in Oct 2023
Couples
1 Reviews
Outstanding
Posted on Oct 2, 2023
Coco is very nice!
Is a good experience
Response from Property: Dear valued guest: Thank you for taking some of your time to share your experience in our hotel. We are glad to know that you enjoyed our clean rooms and great service. We are looking forward to having you as our guest one more time. Thank you~ Have a nice day!
Guest User
Superior Queen Room
Stayed in Mar 2024
Friends
6 Reviews
Outstanding
Posted on Mar 24, 2024
Amy very nice
Guest User
Superior Queen Room
Stayed in May 2021
Business travelers
2 Reviews
Posted on May 18, 2021
This hotel is rather, far from the closest subway station, amenities r poor, and room is not that great. Overall, the hotel is not worth the current price, it should be worth 300-400 p/n. Not a high end one for sure.
Response from Property: Dear Valued guest,Thank you for your comment about your stay. Our location is strategic for businesspeople who are looking a convenient stay and transport to places like High-Tech Park, Houhai and Nanshan district in general, we offer the convenience to be right next to one of the most important business areas in Shenzhen as well as the tranquility of a peaceful neighborhood and surroundings. On the other hand, we offer several kinds of rooms, perhaps during your next visit you can try a Business Suite, a Business Room or a Deluxe Suite that offer more space and a higher level of comfort. In all of our rooms we offer the best quality amenities for your pleasure, and our qualified staff is always willing to offer a top-notch service. We extend our apologies if you found any inconvenience during your stay and kindly invite you to visit us one more time during your next trip to Shenzhen.
Guest User
Superior Queen Room
Stayed in Jul 2023
Solo travelers
4 Reviews
Outstanding
Posted on Jul 9, 2023
CoCo👌
Response from Property: Dear guest, thank you very much for choosing to stay at Lanhemite Hotel and for your compliments. Your affirmation and satisfaction are our source of motivation. We will maintain our service as always. We hope that Lanhemette Hotel can be your first choice for every business trip. First choice, we sincerely look forward to your visit again.
weixiaobaodaren
Superior Queen Room
Stayed in Apr 2024
Couples
15 Reviews
Outstanding
Posted on Apr 11, 2024
This is a very good hotel. The room is spacious and bright, and the bed is comfortable, which allows me to enjoy a good sleep. Xiaokang's warm service helped me check in early, and the environment was very warm. The hotel also provides a rich buffet breakfast and various leisure facilities, which made me feel relaxed. The cost performance is very high. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at Lanhemite Hotel and for your recognition of our services. We strive to provide the most considerate and meticulous services to each distinguished guest and bring a value-for-money experience to each guest. L'hermitage Hotel is a mid-to-high-end business hotel that displays the unique charm of the hotel to its guests with its quiet and elegant style and warm and considerate service. Your encouragement is the greatest support and encouragement for the hotel. We will serve every family member with heart and look forward to meeting you next time! See you there or not! Wish you all the best in your work
0xAW8045
Superior Queen Room
Stayed in Apr 2024
Family
3 Reviews
Outstanding
Posted on Apr 5, 2024
I mistakenly booked a double bed room, but with the help of the front desk clerk CoCo, I changed it to a double bed room, which was just right for two adults and two children.
This is my second time staying here, and the hotel room is suitable for a short trip. The breakfast is better than other domestic hotels. It is a more Western-style buffet, which generally meets the requirements of Hong Kong people.
Original TextTranslated by Google
中年港人
Superior 2-bed Room
Stayed in Mar 2024
Couples
9 Reviews
Outstanding
Posted on Apr 4, 2024
Although the hotel has been open for more than 10 years, the rooms are clean and well maintained, and the facilities and supplies are good enough. The lobby and restaurant are both impressive. The waiters are polite and you can check in with peace of mind. Close to the subway and Nantou Ancient Town, convenient for shopping
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your support and love as well as your recognition of our service. The hotel is located on the side of Nanshan Science and Technology Park. It takes 5 minutes to walk to Tencent Building next door and 2 minutes to walk to Colorful Business Center after crossing an intersection. The hotel is separated by walls as an independent courtyard, with a quiet and elegant design concept as the main concept. All rooms are square and practical, with an area starting from 40 square meters, surpassing many hotels of the same level. Satisfaction has only a starting point, but no end. We will look forward to your next visit with sincerity, honesty, care and love. I wish you a good mood every day!
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