Venus Royal Hotel (Shenzhen International Convention and Exhibition Center) Guest Reviews
4.7/5
Outstanding
1228 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1228)
Positive reviews(1195)
Reviews with photos/video(230)
Classy environment(98)
Large rooms(63)
Friendly front desk staff(62)
Delicious breakfast(61)
Quiet & comfortable(52)
Near shopping area(23)
Luxurious(13)
Perfect for business trips(10)
Negative reviews(33)
totti10
Superior Room (2 Beds)
Stayed in Aug 2024
Family
16 review
4.7/5
Amazing
Posted on Aug 25, 2024
A good stay in Shenzhen. The room is clean and comfortable. The staff are polite, and I can have a late out at 2pm. Many restaurants and shops close to the hotel.
Response from Property: Dear distinguished guest, hello! Thank you very much for choosing our Venus Royal Hotel (Shenzhen International Convention and Exhibition Center) when traveling and taking the time to share your stay experience. Venus Royal Hotel (Shenzhen International Convention and Exhibition Center) is the only one in Shajing area with landscape garden architecture as the main body, covering an area of 16,000 square meters and a total construction area of more than 100,000 square meters. It is a comprehensive business resort hotel with guest rooms, catering, entertainment and conference facilities. Enjoy a moment of comfort after busy work and get a leisurely and quiet in the city. We thank you again for your evaluation and feedback, and look forward to your visit to our Venus Royal Hotel (Shenzhen International Convention and Exhibition Center) again. I hope you can give us a 5-point praise next time, and wish you a happy life!
Sarah.Ok
Superior Room - Garden-View (Double Bed) (Bathtub)
Stayed in Oct 2024
Business travelers
13 review
3.7/5
Posted on Oct 18, 2024
Totally Chinese version!
Far from subway
Very clean but nothing is close to there
Response from Property: 尊敬的賓客您好, 感謝您的入住及給我們提供為您服務的機會。您的點評裏有支持有建議是我們非常難得的寶貴財富,我們也將繼續努力不斷完善各項服務,希望能在 XXX 與 您再相逢。祝您心情愉快, 闔家幸福!
YongSherman
Superior Room - Garden-View (Double Bed) (Bathtub)
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 29, 2024
Room is well maintained, and many food options near the hotel.
Response from Property: 尊敬的住客,您好!感謝您抽出寶貴時間對維納斯皇家酒店沙井麒麟店進行誠摯的點評。您的好評是我們不斷提升服務品質的鼓勵.能為您提供高效、快捷、温馨的服務是我們的榮幸與職責,但願我們酒店的服務與設施設備能給您的旅程增添一份亮點,再次感謝您的支持!希望我們酒店能成為您在旅途中的另一個“家”!我們真誠期待您的再次光臨!祝您生活愉快.
JovanJovan
Superior Room - Garden-View (Double Bed) (Bathtub)
Stayed in Aug 2024
Couples
21 review
5.0/5
Outstanding
Posted on Oct 20, 2024
Nice room and walking distance to food street and mall.
Response from Property: 尊敬的賓客: 您好!感謝您對我們的全五分評價,我們會帶着您的鼓勵和支持繼續努力,相信我們一定會做的更好! 感謝一直的支持!祝順安!
路過的書生
Elegant Single Room
Stayed in Sep 2023
Couples
24 review
5.0/5
Outstanding
Posted on Sep 12, 2023
Customer service is good and i upgrade a room to excutive room. It id better than i book.
Response from Property: Dear guest: Hello! First of all, thank you very much for choosing our Venus Royal Hotel (Shenzhen International Convention and Exhibition Center) when traveling. Secondly, thank you very much for your evaluation and recognition of our hotel room hygiene, catering, and service levels. With your encouragement and praise. Next, we will have more motivation to further improve our service and quality. We will strive to get your 5-star praise during your next stay. We look forward to your visit again. Thank you!
Guest User
Superior Room - Garden-View (Double Bed) (Bathtub)
Stayed in May 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on May 30, 2024
Old Gem perfect for business travelers.
Response from Property: 親愛的客人您好,感謝您入住維納斯皇家酒店(深圳國際會展中心店)。很榮幸與您體驗酒店的優雅環境。酒店比鄰麒麟山綠蔭環繞、空氣清新,位置極佳,附近出行方便。酒店聳立在環山綠樹之間,鬱鬱葱葱茂密的樹林形成的純天然氧吧,深吸一口清新空氣,感受着樹木的氣息與泥土的芬芳,雨露過後慢走在綠道之中觀賞品種各異樹木的同時,也可以享受鳥語花香,美哉悠哉!期待您再次光臨我們酒店。
Guest User
Elegant Single Room
Stayed in Sep 2023
Business travelers
4 review
4.0/5
Very Good
Posted on Sep 18, 2023
The hotel has a 90's look to it, generally clean. The location is not very suitable for family. Mostly for Business travel
Response from Property: Dear guestHello, thank you for staying and for giving us the opportunity to serve you. The support and suggestions in your review are very valuable to us, and we will continue to work hard to improve the services and facilities, and hope to meet you again at Venus Royal Conference Hotel. I wish you a happy mood and a happy family!
Dharmendra Jadon
Superior Room - Garden-View (Double Bed) (Bathtub)
Stayed in Dec 2023
Business travelers
7 review
3.5/5
Posted on Jan 6, 2024
Large rooms, good for business travellers, a lot of eateries around.
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that good reputation must come from guests.
Recommended with the most sincere satisfaction, and we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Anous
Executive Double Bed Room (European Style + Elegant And Comfortable)
Stayed in Apr 2023
Business travelers
7 review
4.2/5
Very Good
Posted on Apr 20, 2023
It very good but only one problem staff not talk English also if you need taxi you need go by ourself
Response from Property: Dear guest: Hello!
First of all, thank you very much for choosing us Venus Royal Hotel (Shenzhen International Convention and Exhibition Center) when you travel. Secondly, thank you very much for your evaluation and recognition of our hotel room hygiene, catering, and service level. With your encouragement And praise, next, we will have more motivation to further improve our service and quality, and strive to get your 5-star praise during your next stay, and look forward to your coming again, thank you!
Superior Room - Garden-View (Double Bed) (Bathtub)
Stayed in Nov 2024
Business travelers
13 review
4.8/5
Amazing
Posted on Nov 28, 2024
The hotel environment is good, the rooms are large, and the transportation is convenient. The only problem is that you should note that the lobby is on the first floor, not the first floor, which has been abandoned.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your comments. Your support and encouragement are the greatest motivation for us to move forward. Venus Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. We look forward to your visit again!
Lilylikestravelling
Superior Room (2 Beds)
Stayed in Nov 2024
Solo travelers
21 review
4.5/5
Great
Posted on Nov 26, 2024
The remote control of the central air conditioner in the room was broken. The facilities were relatively old. There was no USB charging port. The two twists of the shower head were difficult. Others were ok.
The midnight snacks and the front desk staff were very good!
Late-night canteen: delicious! Haha
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Hello! First of all, thank you very much for choosing our Venus Royal Hotel (Shenzhen International Convention and Exhibition Center) when traveling. Secondly, thank you very much for your evaluation and recognition of our hotel room hygiene, catering, and service level. With your encouragement and praise, we will have more motivation to further improve our service and quality. When you stay next time, we will strive to get your 5-star praise. We look forward to your visit again. Thank you!
Anonymous User
Superior Room (2 Beds)
Stayed in Nov 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Nov 24, 2024
The room is wide and big enough, the bath is very comfortable, the service attitude of the front desk lady is super good, the smile is super sweet, and the lady is really pretty. The hotel is very grand, and I will choose this hotel again next time I come to Shajing. The price-performance ratio is super high.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! It is our great honor to have you choose us every time. We are delighted by your consistent support. We look forward to meeting you again!
Liluhua
Superior Room - Garden-View (Double Bed) (Bathtub)
Stayed in Nov 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Nov 16, 2024
Very good. The waiter is also very good. Thanks to the cleaning staff and the lobby manager for returning the lost property. I will stay here again in the future. The experience is very good.
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Hello! First of all, thank you very much for choosing our Venus Royal Hotel (Shenzhen International Convention and Exhibition Center) when traveling. Secondly, thank you very much for your evaluation and recognition of the service level of our hotel staff. With your encouragement and praise, we will have more motivation to further improve our service and quality. We look forward to your visit again. Thank you!
K HKG
Superior Room (2 Beds)
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 28, 2024
The past weekend and week
Book this hotel again
This time it’s better than last time
Saturday and Sunday prices
There isn’t much of a price increase either.
cp can be quite high
Only needs within 440 mosquitoes
And this time the package
Including hotel afternoon tea, light snacks, cakes and flower tea
You can also enjoy a midnight snack on the first night
Wontons, porridge, etc.
And the hotel's breakfast is also of good quality.
Pool types remain open
Order via trip.com
There is an opportunity to upgrade your room.
This time I also upgraded to a suite
overall
Very cost-effective
value for money
Bottled water is also available for free at the front desk
Staff are also very polite
Definitely suitable for family travel
remind
Must order breakfast
Because you only need to add a small amount of $ per person to order breakfast.
Very calculated
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you!