Atour Hotel (Shenzhen Innovation Valley)

Atour Hotel (Shenzhen Innovation Valley) Reviews

Atour Hotel (Shenzhen Innovation Valley)

Skyworth Innovation Vallye, NO 8, Tangtou 1st Rd, Shiyan, Shenzhen, ChinaView Hotel Details
Atour Hotel (Shenzhen Innovation Valley)
Atour Hotel (Shenzhen Innovation Valley)Atour Hotel (Shenzhen Innovation Valley)Atour Hotel (Shenzhen Innovation Valley)
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Atour Hotel (Shenzhen Innovation Valley) Guest Reviews

4.9/5
Perfect
1795 review
Verified reviews
Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
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All Reviews(1795)
Positive reviews(1784)
Reviews with photos/video(165)
Delicious breakfast(242)
Classy environment(239)
Friendly front desk staff(232)
Quiet & comfortable(115)
Many amenities(83)
Perfect for business trips(58)
Good sound insulation(41)
Good air conditioning(34)
Negative reviews(11)
Guest User
Superior Room (2 beds)
Stayed in Mar 2024
Solo travelers
100 review
4.7/5
Amazing
Posted on May 18, 2024
Nice and clean hotel in Innovation Valley. The breakfast is basically Chinese with very lesser options for westerner.
Response from Property: I'm sorry for not having a good check-in experience, and thank you very much for your suggestions. We will definitely refer to your suggestions and make improvements. Because of choice, we met here, and because of trust, it brought us closer together.
Guest User
Superior Double Room
Stayed in Jun 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jun 21, 2024
Mr. Cheng's service at the front desk is particularly good, and the breakfast is delicious. I really like it. It's very good
Response from Property: Thank you very much for your affirmation! Satisfaction is just the starting point, and the goal is to surprise you every time you check in. Yaduo Hotel is a humanistic hotel with photography and reading as its theme. The hotel provides you with a laundry room - dust removal, a gym - sweat, and a book bar with thousands of books on the first floor - Zhuju. We hope you have a more comfortable stay experience. Yaduo's fresh, simple, and quiet style is deeply loved by many Duo friends. Duo'er looks forward to your visit again!
Raymond
Superior Room (2 beds)
Stayed in Jun 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Jun 13, 2024
Nobody can speak english! What a pity for 4 stars hotel. Other than that, their room was great, clean, abd spacious!
Response from Property: Thank you for your suggestion. Duo'er is fully committed to taking care of everything possible, making you feel as if you have returned home. Duo'er also warmly welcomes every guest and looks forward to a pleasant stay experience. We also hope to receive your five point review next time and look forward to your visit again!
Shi
Elegant Double Room
Stayed in Apr 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Apr 11, 2024
Good for business trip. Self laundry service, washer and dryer. Plenty of restaurants near by, including Starbucks and McDonald, and other domestic chains.
Response from Property: Thank you sincerely for sharing your delightful recommendation with us! We're genuinely thrilled to learn that your stay at Atour hotel was a memorable experience.Your kind words about [specific aspect of the hotel mentioned by the guest mean the world to us. It's our mission to ensure every guest feels at home and well taken care of during their time with us.We're already looking forward to the opportunity of hosting you again in the future.
Vince T
Elegant Double Room
Stayed in Oct 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 29, 2023
Location was very convenient for me. A lot of good food choices. There is also a nice size supermarket 3 mins walk away. Breakfast buffet was good. Staff was friendly.
Response from Property: Thank you very much for choosing Atour. Your satisfaction makes us extremely happy; your recommendation makes us extremely honored. Atour can win your love, and we know that only through unremitting efforts can we do better. Let more friends recommend it! Duoduo will work harder to be more exquisite and surprising, and look forward to visiting Atour Hotel again
Elegant Double Room
Stayed in Sep 2023
Couples
6 review
5.0/5
Outstanding
Posted on Sep 25, 2023
Nice stay, but air conditioner not cool, we still feel hot🥵but never mind. Staff service is good, Ms 黎媛 provide a good customer service, she will ask how I feel about my stay. Maybe will come back again. Hope air conditioner problem will be fixed.
Response from Property: Thank you very much for choosing Atour. Your satisfaction makes us extremely happy; your recommendation makes us extremely honored. Atour can win your love, and we know that only through unremitting efforts can we do better. Let more friends recommend it! Duoduo will work harder to be more exquisite and surprising, and look forward to visiting Atour Hotel again
Guest User
Elegant Double Room
Stayed in Jan 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 14, 2024
Everything is perfect
Guest User
Superior Room (2 beds)
Stayed in Oct 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Oct 11, 2023
Very Good
Response from Property: Thank you very much for choosing Atour. Your satisfaction makes us extremely happy; your recommendation makes us extremely honored. Atour can win your love, and we know that only through unremitting efforts can we do better. Let more friends recommend it! Duoduo will work harder to be more exquisite and surprising, and look forward to visiting Atour Hotel again
Guest User
Superior Double Room
Stayed in Jul 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 20, 2023
nice!
Guest User
Elegant Double Room
Stayed in Jun 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jun 6, 2024
The hotel has great front desk service, a good living environment, complete facilities and perfect supporting facilities. It is the first choice for business.
Original TextTranslated by Google
Response from Property: In the past, Atour's dream was to meet you! Now, Atour's dream is to be in love with you forever! We are flattered to see your evaluation of Atour~ It is Atour's luck to meet you in the vast sea of ​​people! Atour does not have a gorgeous appearance, but it touches everyone with the most simple, warmest style and the most unique humanistic charm. We have always chosen life and the past with our heart. Atour hopes that you can still feel the warmth of home on your journey. If we treat life satisfaction with a little more poetry, we believe that we will be more different. We also hope to get more encouragement from you!
Longbaba^
Elegant Double Room
Stayed in May 2024
Friends
8 review
5.0/5
Outstanding
Posted on May 3, 2024
Good environment, good service, dual room cards are very convenient, very convenient, you can eat when you go out, the hotel facilities are very complete, the details are very well done, you will know it is very good after staying here.
Original TextTranslated by Google
Response from Property: Atour aims to create a fresh and comfortable stay experience for every guest staying in the hotel. An elegant and open space can relieve your travel fatigue. Seeing your comments, I know that you really love Atour. I hope that you will have the company of Atour in your future travels. A cup of black tea, a book, and you who love us, take away satisfaction and leave love in Atour. I hope you can come home often to see
Aichipaofudexiaobingtuan
Elegant Double Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 6, 2024
Stayed for five consecutive nights, very happy, free upgrade room type, very satisfied with the service, comfortable room environment, lobby service staff in the lobby served delicious tea, Atour tea is very good, both black tea and green tea are delicious
Original TextTranslated by Google
Response from Property: Thank you for your stay at Duoer. Atour serves every guest attentively. We want to bring the best experience to our guests, which is the care and concern from friends, so that you will not feel lonely even in a strange city. Thank you for your affirmation of the hotel and look forward to your stay again.
Binghuozhiwu
Elegant Double Room
Stayed in Apr 2024
Business travelers
9 review
4.7/5
Amazing
Posted on Apr 13, 2024
The hotel is clean, spacious and bright, with convenient facilities, warm hospitality and high efficiency. The room is very clean and the bathroom is separated into dry and wet areas. This stay is very pleasant and I will come again.
Original TextTranslated by Google
Response from Property: Thank you for your recognition of Duoer. Our basic requirement is to provide the best service and give you a good experience. Standing from your perspective, considering your needs and giving you the best stay experience are Duoer's driving force. We look forward to your next stay. We hope Duoer can get your 5-point praise next time!
Anonymous User
Elegant Double Room
Stayed in Apr 2024
Couples
11 review
3.8/5
Good
Posted on Apr 22, 2024
The location is a bit remote, but the scenery is good. The room feels good overall and is quite spacious. For me who loves watching TV, the hotel TV only has a few channels, which seems a bit boring. The room does not have smart home control, which is a bit backward. . .
Original TextTranslated by Google
6/7
Response from Property: Dear Duo, I feel very sorry for not bringing you a perfect stay experience. We will listen to your suggestions and strive to improve the overall product quality. We look forward to your next stay with the most enthusiastic service. I believe we will get better and better. Next time you come, Duo will be full of enthusiasm and look forward to your visit~
Guest User
Jimu Twin Room
Stayed in Feb 2024
Business travelers
15 review
3.5/5
Posted on Mar 2, 2024
When a new guest entered, he found that the rags were thrown away randomly. Wasn't the guest room checked? And only through official channels can you enjoy membership services. I have stayed at many Atour hotels in Shenzhen, and as long as I am a member, I can enjoy points and membership services. There are few reviews, so the experience is just average.
Original TextTranslated by Google
Response from Property: Dear Duoyou, Xiaoduo is deeply sorry for not bringing you a pleasant stay experience! I hope that the host can give Duoer a chance to make corrections. Thank you for pointing out the problems of Duoer's family. Duoer's family will definitely make improvements in time and strive to provide you with the best service. Duo'er is taking action and believes that it will bring you better service and experience when you stay next time. We look forward to your next visit~