No. 57 Yongxin Street, Jiefang Road (Metro Station Entrance of Dongmen Laojie), Luohu District, Shenzhen, Guangdong, 518001, ChinaView Hotel Details
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1 night
ZTL Hotel Shenzhen Guest Reviews
4.4/5
1168 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(1168)
Positive reviews(1122)
Reviews with photos/video(269)
Easy to get around(147)
Close to metro(93)
Convenient for shopping(83)
Large rooms(56)
Friendly front desk staff(43)
Average sound insulation(33)
Comfortable bed(28)
Stayed multiple times(16)
Negative reviews(46)
hans-Lau
Premier Queen Room
Stayed in 2024年11月
Couples
2 review
5.0/5
Outstanding
Posted on 2024年11月18日
Loccation, room, cleans, services, breakfast, all is good. Very reccomended hotel 👌😉👍
Response from Property: Dear Guest.Thank you for your stay and comments. Your affirmation is our greatest motivation. We will continue to serve you with the highest quality. Welcome again!
TJ Tony
Premier Queen Room
Stayed in 2024年10月
Business travelers
6 review
4.7/5
Amazing
Posted on 2024年10月14日
Great location just next to Laojie metro station.
Good shopping around within walking distance great for families as there is almost everything for all ages.
Sun Plaza and walking street is just 5 minutes walk away.
Plenty of food outlets near the hotel.
Housekeeping is great & clean.
Rooms are large enough for comfort and toilet amenities are very complete.
Will definitely stay again!
Response from Property: Dear Guest.Thank you for your stay and comments. Your affirmation is our greatest motivation. We will continue to serve you with the highest quality. Welcome again!
Guest User
Elegant Queen Room
Stayed in 2024年9月
Couples
4 review
2.5/5
Posted on 2024年9月23日
The staff is really friendly, but unfortunately only this.
The room is small and very dirty !!
Bathroom is terrible. I had to take bath with a flip-flop because the floor was so dirty. Sink have a lot marks from other people. At least the towels are clean. Outlets near the bed don’t work.
I wish Change hotel but didn’t have time.
And if you looking for a place to feel the modern city, this is NOT the place. Go to Futian area !!!!
Response from Property: We are very sorry for the bad stay experience you had. Your valuable feedback is very important to us, and we will inform the relevant departments to improve the quality of service. If you come here next time and hope to book this hotel again, I don't think the hygiene issue you mentioned is our hotel. The picture you sent does not match the hotel
Adrian Ang KM
Elegant Queen Room
Stayed in 2024年10月
Other
12 review
4.7/5
Amazing
Posted on 2024年10月14日
This Hotel are good,
I will stay there again when I visit .
Hotel Staffs are good
Response from Property: Dear Guest.Thank you for your stay and comments. Your affirmation is our greatest motivation. We will continue to serve you with the highest quality. Welcome again!
Guest User
Elegant Twin Room
Stayed in 2024年9月
Couples
3 review
4.7/5
Amazing
Posted on 2024年9月14日
I really liked the room. It was really spacious and comfortable, with also a big sofa and a table. All was very clean. The metro is just across the road. Overall I would highly recommend.
The hotel is non smoking but there is an odour of smoke in the common areas. Did not bother me but bothered my partner.
To note - the staff does not speak English so for any questions you will need to use a translator app.
Response from Property: Dear Guest.Thank you for your stay and comments. Your affirmation is our greatest motivation. We will continue to serve you with the highest quality. Welcome again!
Kitty
Premier Family Suite
Stayed in 2024年11月
Family
1 review
5.0/5
Outstanding
Posted on 2024年12月6日
We stayed at the family suite and my kids loved it as the rooms are clean, comfortable and spacious. Perfect location - right next to metro and the bustling Dongmen laojie. Staff are friendly and helpful in recommending places to dine and booking car rides.
Would definitely choose to stay here again.
Milk707
Elegant Queen Room
Stayed in 2024年5月
Solo travelers
14 review
4.5/5
Great
Posted on 2024年6月9日
Firstly wana praise the hotel staffs, most of them are helpful and friendly ! Location is awesome with tones of food and shopping! Room is spacious but not 100% new , I hope they can do minor renovations to the bathroom etc
Response from Property: Dear Guest.Thank you for your stay and comments. Your affirmation is our greatest motivation. We will continue to serve you with the highest quality. Welcome again!
soon moi
Premier Twin Room
Stayed in 2024年5月
Travel with friends
5 review
5.0/5
Outstanding
Posted on 2024年5月29日
Location is very good, nearby the Laojie metro and next to the shopping centre. One of the front desk young lady was very helpful for helping us to assist how to book the Didi car to the shenzhen airport. 👍👍👍
Response from Property: Dear Guest.Thank you for your stay and comments. Your affirmation is our greatest motivation. We will continue to serve you with the highest quality. Welcome again!
Ryan Chang - Loong Loong Investment
Elegant Queen Room
Stayed in 2024年11月
Business travelers
7 review
4.2/5
Very Good
Posted on 2024年11月17日
Amy at the front of the house was amazing, great friendly service. The location of this hotel is great too, right in the middle of Dongmen, Old Street - shopping haven for anyone that is looking for great bargains, also 'Laojie' Train Station is just a short 1-2 minutes walk away.
Response from Property: Dear Guest.Thank you for your stay and comments. Your affirmation is our greatest motivation. We will continue to serve you with the highest quality. Welcome again!
AI LIANG
Elegant Twin Room
Stayed in 2024年5月
Travel with friends
2 review
4.2/5
Very Good
Posted on 2024年5月12日
This hotel is situated in excellent location near Dongmen shopping, train station. Also got many cafes and restaurants..
Several thoughtless travellers smoked although all rooms are non-smoking.. Reek of smoke especially lifts and lobby 😷
Response from Property: Dear Guest.Thank you for your stay and comments. Your affirmation is our greatest motivation. We will continue to serve you with the highest quality. Welcome again!
Guest User
Elegant Queen Room
Stayed in 2024年5月
Couples
16 review
5.0/5
Outstanding
Posted on 2024年5月22日
Hotel price is super reasonable. Rooms are big and clean.
most important is the train station just at the doorstep.
Response from Property: Dear Guest.Thank you for your stay and comments. Your affirmation is our greatest motivation. We will continue to serve you with the highest quality. Welcome again!
Gary
Elegant Queen Room
Stayed in 2024年11月
Couples
8 review
4.0/5
Very Good
Posted on 2024年11月12日
This is my favourite hotel and this has been by N stay for the past 10 years. Arrived past 1am midnight from a late flight and was checked in by a gentleman. I mistakenly booked a might windowless room and the guy was kind enough to upgrade us to a window room after realising we are staying for 3 nights.
Room is clean and spacious enough for both of us. shopping and food is abundant.
Response from Property: Dear Guest.Thank you for your stay and comments. Your affirmation is our greatest motivation. We will continue to serve you with the highest quality. Welcome again!
POOI POOI
Elegant Twin Room
Stayed in 2024年5月
Family
24 review
4.5/5
Great
Posted on 2024年5月3日
Hotel staff very nice and we will be back again. Hotel clean and near shopping area
Response from Property: Dear Guest.Thank you for your stay and comments. Your affirmation is our greatest motivation. We will continue to serve you with the highest quality. Welcome again!
Guest User
Premier Twin Room
Stayed in 2024年10月
Family
1 review
5.0/5
Outstanding
Posted on 2024年10月5日
We had a great stay at ZTL. My family and I decided last minute to stay a night in Shenzhen after a long day of eating and shopping. Location is fantastic and super convenient. The room was large and clean. The shower pressure was great! The only issue we had was while showering the water seeped through the door and the entire floor was wet. It didn’t affect our stay, just something to be mindful of. Great stay, highly recommend!
Response from Property: Dear Guest.Thank you for your stay and comments. Your affirmation is our greatest motivation. We will continue to serve you with the highest quality. Welcome again!
Guest User
Elegant Queen Room
Stayed in 2024年9月
Couples
1 review
4.2/5
Very Good
Posted on 2024年9月25日
This hotel is located in Dongmen Road, next to LaoJie mtr station. The staff here are helpful and provide a service with a professional manner. The room is ok for this price and location but slightly smell of cigarette smoke in the room. The shower room door seal should be replaced because water come out from a gap under the door and the toilet floor is very slippery even we put anti-slip mat and very unuseful.
Response from Property: Dear Guest.Thank you for your stay and comments. Your affirmation is our greatest motivation. We will continue to serve you with the highest quality. Welcome again!