To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.4
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All reviews(222)
Positive reviews(207)
Reviews with photos/video(27)
Classy environment(18)
Easy to get around(16)
Convenient for shopping(10)
Quiet & comfortable(9)
Friendly front desk staff(9)
Many dining options(8)
Strange smell in room(7)
Near shopping area(5)
Negative reviews(15)
Jason
Standard Queen Room
Stayed in Feb 2023
Business travelers
19 review
5.0/5
Outstanding
Posted on Feb 18, 2023
Oooook
Guest User
Standard Twin Room
Stayed in Dec 2023
Other
9 review
4.0/5
Very Good
Posted on Jan 1, 2024
I go here for business and often live here. The transportation is convenient. It's convenient for eating and shopping around. It's clean and tidy, the environment is comfortable, and the facilities are OK, but the service staff are not enthusiastic enough.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing Wanhua International Hotel. In order to bring you a better service experience and improve the overall service quality, we are very willing to listen to your opinions and suggestions in order to make targeted improvements. We apologize if you have any questions during your stay. Please report it to the staff on duty in time, and it will be resolved promptly. All hotel staff look forward to your visit again, and wish you smooth work and a happy life!
Anonymous User
Superior Queen Room
Stayed in Mar 2024
Business travelers
6 review
1.5/5
Posted on Mar 8, 2024
I don't understand why a hotel with a budget of over 400 yuan still uses such old shower and bathtub equipment. I would like to ask the hotel management to compare it with other hotels with a budget of over 200 yuan and they will know their shortcomings.
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Hello! Thank you for your stay and comments. We are deeply sorry that we failed to bring you a good service experience this time. As an old hotel, the facilities and equipment are slightly old, but the hotel is fully equipped as a whole. It is an ideal place for your business travel and leisure. Thank you for your understanding and trust. We will continue to maintain our service enthusiasm and strive to make every guest feel at home. We look forward to your visit again! I wish you a happy life!
Chenlin518518
Standard Queen Room
Stayed in Sep 2023
Business travelers
1 review
2.2/5
Posted on Sep 2, 2023
I checked in when it rained, and it looked like the most expensive hotel in the area! Not to mention that the hotel facilities are old, the showers are actually bad and spray everywhere. There is no charger and the hair dryer cannot be found. The provided muscle gun has no power and cannot be charged. The breakfast is also simple. It’s terrible. If you are used to staying in high-end hotels, choose carefully.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying in Wanhua and providing your valuable comments. We apologize for not giving you a good service experience this time. The hotel attaches great importance to the problems you have reported and will make improvements and upgrades in a timely manner. The hotel's facilities have been relatively stable for ten years since its opening. Old, but fully equipped, it is an ideal place for your business trip. If you have any questions during the consumption process, please report it to the hotel staff in time for timely resolution. We will do our best to improve the customer service experience. The entire hotel The staff looks forward to your visit again and wishes you success in your work and a happy life!
Guest User
Standard Queen Room
Stayed in Feb 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Feb 17, 2024
Overall, it is in good condition, but the facilities are starting to get old. It is recommended to renovate it, but it is one of the best in Songgang District. The Chinese food on the second floor is still good, and I feel that the price has been reduced.
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Hello! Thank you very much for choosing Wanhua International Hotel and for your valuable suggestions. We will try our best to improve your service experience. All the hotel staff are looking forward to your visit again. I wish you a smooth work and a happy life!
Guest User
Standard Queen Room
Stayed in Aug 2023
Business travelers
22 review
5.0/5
Outstanding
Posted on Aug 11, 2023
Facilities: Convenient.
Hygiene: clean.
Environment: elegant and warm.
Service: considerate.
The breakfast is rich and delicious, with a variety of flavors to choose from. Especially recommend the delicious beef noodle soup 😋. The beef taste is particularly delicious.
Original TextTranslated by Google
6/8
Response from Property: Dear guest: Hello! Thank you very much for your thoughtful evaluation and sharing. Your satisfaction encourages us and will encourage us to provide high-quality services as always. It is our driving force to keep moving forward. Wanhua is your home away from home and we look forward to seeing you again. Come and wish you success in your work and a happy life!
Renshengkaozijifendou
Standard Queen Room
Stayed in Jan 2024
Business travelers
11 review
4.5/5
Great
Posted on Jan 20, 2024
Service: The waiter has good service
Environment: Still OK,
Hygiene: Hygiene is very good
Facilities: The facilities are very high, generous, and very, very, very, very comfortable. I will stay again next time
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your stay and review. We sincerely apologize for not giving you a good service experience this time. As a long-established hotel, the facilities and equipment are a bit outdated in comparison, but the hotel is fully equipped and is a good choice for your business travel and leisure. An ideal place to relax. Thank you for your understanding and trust. We will continue to maintain our enthusiasm for service and strive to make every guest feel at home. We eagerly look forward to your visit again! I wish you a happy life!
Guest User
Standard Queen Room
Stayed in Jan 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Jan 24, 2024
The front desk service is good, the facilities are complete and the environment is good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing Wanhua International Hotel. Your satisfaction is our driving force. We will continue to serve every guest with enthusiasm and create a home away from home for our guests. If you have any questions during your stay, please contact the on-duty staff Contact the personnel so that the matter can be properly resolved. We look forward to your visit again. I wish you smooth work and a happy life!
Chenxianna
Standard Queen Room
Stayed in Nov 2023
Couples
3 review
3.5/5
Posted on Dec 2, 2023
The hotel is in a good location, right on the commercial street of Songgang. The room environment is okay, relatively quiet, but there is a problem with the air conditioner. It is always the same temperature and cannot be adjusted. It is freezing.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying in Wanhua and providing your valuable comments. We apologize for not giving you a good service experience this time. The store attaches great importance to the problems you have reported and will make improvements and improvements in a timely manner. You have Please report any problems to the hotel staff in time for prompt resolution. We will do our best to improve the customer service experience. All hotel staff look forward to your visit again. I wish you smooth work and a happy life!
Anonymous User
Standard Queen Room
Stayed in May 2023
Business travelers
66 review
4.5/5
Great
Posted on May 21, 2023
The room is spacious, clean and hygienic. Although it was decorated in Chinese style N years ago, the hardware maintenance is still very good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing Wanhua International Hotel and giving you a high rating. Your satisfaction is our honor. All the hotel staff sincerely look forward to your visit again. I wish you smooth work and a happy life!
jz977
Standard Queen Room
Stayed in Oct 2023
Business travelers
32 review
5.0/5
Outstanding
Posted on Dec 25, 2023
The environment is good. The room is large and quiet. The price is right. I will stay here again next time I go on a business trip.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your stay and appreciation. Your satisfaction is our honor. Your affirmation encourages us. We will continue to maintain our service enthusiasm and quality, add a wonderful time to your trip, and strive to make every guest feel at home. We look forward to your visit again! I wish you a happy life!
Guest User
Standard Queen Room
Stayed in Dec 2023
Solo travelers
7 review
5.0/5
Outstanding
Posted on Dec 15, 2023
In Songgang, Wanhua is still OK, but the facilities are still not very good now.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your stay and review. We sincerely apologize for not giving you a good service experience this time. As a long-established hotel, the facilities and equipment are a bit outdated in comparison, but the hotel is fully equipped and is a good choice for your business travel and leisure. An ideal place to relax. Thank you for your understanding and trust. We will continue to maintain our enthusiasm for service and strive to make every guest feel at home. We eagerly look forward to your visit again! I wish you a happy life!
casper523
Standard Queen Room
Stayed in Sep 2023
Business travelers
48 review
4.5/5
Great
Posted on Sep 26, 2023
There is free parking, and there is morning tea on the second floor. It is an old-school style hotel.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and review. As an old brand hotel in Songgang, although the facilities and equipment are slightly old-school style, the hotel has complete supporting projects and is an ideal place for business negotiations, leisure and entertainment. Thank you very much for your review. With our understanding and trust, we will continue to maintain our enthusiasm for service and strive to make every guest feel at home. We eagerly look forward to your visit again! I wish you a happy life!
Guest User
Standard Queen Room
Stayed in Mar 2023
Family
1 review
5.0/5
Outstanding
Posted on Mar 16, 2023
The room looks clean and the service is fast. I borrowed a charger and it was delivered quickly. Surprisingly, the room even has a small kitchen for cooking! There are big shopping malls and food courts next to it, so it's not too convenient
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing Wanhua International Hotel and giving a full score review. Your satisfaction is our honor. All the staff of the hotel look forward to your visit again. I wish you smooth work and happy life!
Guest User
Standard Queen Room
Stayed in Mar 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 14, 2023
Clean and tidy, the room is spacious and quiet, there are many choices for breakfast, parking is convenient, and there is a large shopping mall 50 meters away...
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing Wanhua International Hotel and giving a perfect review. Your satisfaction is our honor. All the hotel staff look forward to your visit again. I wish you smooth work and a happy life!