Weifan Boutique Apartment (Shenzhen Exhibition Center Branch)

Weifan Boutique Apartment (Shenzhen Exhibition Center Branch) Reviews

Weifan Boutique Apartment (Shenzhen Exhibition Center Branch)

Xinghe Century Building, 3069 Caitian Road, Shenzhen, ChinaView Hotel Details
Weifan Boutique Apartment (Shenzhen Exhibition Center Branch)
Weifan Boutique Apartment (Shenzhen Exhibition Center Branch)Weifan Boutique Apartment (Shenzhen Exhibition Center Branch)Weifan Boutique Apartment (Shenzhen Exhibition Center Branch)
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Weifan Boutique Apartment (Shenzhen Exhibition Center Branch) Guest Reviews

4.3/5
200 review
Verified reviews
Location4.4
Amenities4.1
Service4.4
Cleanliness4.2
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All Reviews(200)
Positive reviews(174)
Reviews with photos/video(43)
Easy to get around(25)
Classy environment(14)
Large rooms(11)
Close to metro(11)
Perfect for business trips(7)
Convenient for shopping(7)
Many amenities(5)
Many dining options(4)
Negative reviews(26)
Guest User
Superior Suite - 2-Room (1 living room)
Stayed in Dec 2023
Family
2 review
1.7/5
Posted on Jan 1, 2024
The only good thing about this place is the location. Even that isn’t great because they don’t tell you about how loud the construction is just outside the apartment. And they work right through the night. I wish I read all the reviews before hand. It is filthy. And when you mention it they give the same response ‘we are sorry, we will send Ayi to clean’. It was meant to be clean. It is nothing like the photos. I didn’t want to touch anything in the bathroom, kitchen or lounge. The bedding was at least clean but as a whole this place is vile. The security made checking in an absolute nightmare asking for passports of guests and everything about the check in is in Chinese so this is not geared for any international traveler. Other security didn’t care who walked in the building. I would not recommend anyone to stay here - it is an absolute con.
6/10
Response from Property: Dear customer, we will definitely pay attention to your comments. We are very sorry for your dissatisfaction. Your comments are also our growth. Thank you for your comments. Too many explanations are futile. I hope you can give us a chance to correct ourselves and make up for our mistakes. Finally, I wish you good health and a happy family.
Nick
Superior Suite - 2-Room (1 living room)
Stayed in Dec 2023
Friends
1 review
5.0/5
Outstanding
Posted on Dec 20, 2023
Spacious clean and great location. Just 3 minutes walks from North Giangxia Station. Recommended for group travelers!
Response from Property: Dear customer: Thank you very much for your positive feedback. We will continue to strive to provide comfortable living space and satisfactory service. We welcome your next visit.
Guest User
2-bed Room With Audio-visual Equipments
Stayed in Dec 2023
Friends
1 review
5.0/5
Outstanding
Posted on Jan 1, 2024
Very responsive on WeChat regarding any questions and check-in procedures
Response from Property: The best time to meet the best you! I hope I can bring you a different experience next time!
Anna
Queen Room With Audio-visual Equipments
Stayed in Jan 2023
Solo travelers
11 review
4.7/5
Amazing
Posted on Jan 19, 2023
It's a nice place. The location is great. There's a stove and a washing machine. I'll stay again!
Steve
Superior Queen Room
Stayed in Apr 2022
Business travelers
2 review
4.0/5
Very Good
Posted on Apr 14, 2022
Its a basic apartment. Aircon remote seemed to be out of batteries. They were going to drop by to fix, but didnt. So temperature was stuck on one setting.
Guest User
Superior Queen Room
Stayed in May 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 28, 2024
The apartment is clean and tidy, and the location is very quiet. It is a good choice to stay for one night on a business trip👍
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Guest User
Superior Queen Room
Stayed in May 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 17, 2024
The most convenient thing is that you can wash and hang clothes here, which is more practical than a hotel for multi-day business trips.
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Dabingbingxiaoxiansheng
Featured Deluxe Room (Double bed)
Stayed in May 2024
Couples
4 review
5.0/5
Outstanding
Posted on May 15, 2024
Facilities: Very complete, including refrigerator, full-length mirror, projection screen, kitchenware Environment: Very close to the subway station, and the Bonjour Center shopping mall is nearby, very convenient Service: Customer service will contact you in advance. If you go to bed too late on the first day, customer service will also delay check-out for free on the second day.
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Emily.wwww
2-bed Room With Audio-visual Equipments
Stayed in May 2024
Friends
6 review
3.0/5
Posted on May 10, 2024
The hygiene is not good, the environment is numb, the location is ok, and the facilities are average.
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Xiaolongxiayoushijie
Superior Queen Room
Stayed in Apr 2024
Couples
16 review
5.0/5
Outstanding
Posted on Apr 6, 2024
The Wizard of Oz style, with an outdoor bar and a large projection screen. Downstairs is the Joy City Center. It is convenient to go downstairs to buy anything. It is just a few steps to where you need to do business. It is really a place where dragons and tigers are standing. There is also a Hermès French home store downstairs to visit~
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6/8
Response from Property: Life is always so beautiful that it makes people feel at a loss, and the passing of time always makes people feel sad. It is a long journey, and we are always wandering for a period of happiness. Thank you for your praise, and I hope we are all happy people!
Vincentchtsang
Queen Room With Audio-visual Equipments
Stayed in Mar 2024
Friends
6 review
2.5/5
Posted on Mar 31, 2024
The location is very good, but there is no staff to check in physically. I have to call and use WeChat. The backstage waiter may be busy and does not answer the phone. I have to chase before sending me the relevant information. It feels very troublesome. The facilities are the worst I have experienced in a hotel in recent years. The dining table may be damaged with even a small amount of force. You can judge the rest by yourself. The most unsettling thing was that the anti-theft chain was broken. It might have been a bit messy during check-in. When I went to the bathroom, a staff member opened the door and asked to check. I read other comments today. Some scored 1 or 2, while others mostly scored 5. There is no middle ground. It feels very unreal. I strongly suspect that someone is manipulating them. I am a victim of booking a room only based on the score and not the message.
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6/8
Response from Property: Dear guest: Hello! Thank you for staying at Weifan Boutique Apartment and leaving us a review. We are deeply sorry for any unsatisfactory problems you encountered during this period. We are very sorry to bring you a bad check-in experience. We will improve our quality as soon as possible and improve our shortcomings. We have a wireless check-in at the front desk and a password lock for self-service check-in. These are marked on the homepage of the information platform. Since you are a Hong Kong guest, we cannot contact you through the virtual number reserved on your platform. Even the platform cannot contact you. If we could contact you in advance, such an unpleasant thing would not happen. We will send all the check-in information to you via WeChat in advance. It is recommended that you read the basic information of the hotel or apartment clearly before booking next time, so that it can accurately match your needs.
Bowie Po
Superior Suite - 2-Room (1 living room)
Stayed in Mar 2024
Friends
1 review
3.2/5
Posted on Mar 30, 2024
The water pressure in the bathroom is too low and the water temperature is difficult to adjust. The water suddenly freezes and the hot water changes. There is a lot of dust and it feels like it has not been wiped off. The stains on the sofa are also very obvious. It is recommended to replace it. Fortunately, the bed is comfortable and I can have a good sleep.
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Response from Property: Dear guest, hello, thank you for staying at Weifan Boutique Apartment. We are deeply sorry for the bad experience you had. The water pressure problem in the bathroom occurred because it was the peak water usage period. As for the stain problem on the sofa you mentioned, we have asked professional cleaning staff to clean it. We are once again deeply sorry for the bad experience you had when you stayed in our apartment. We sincerely invite you to visit again and review our progress.
Anonymous User
Superior Queen Room
Stayed in Mar 2024
Business travelers
103 review
4.0/5
Very Good
Posted on Mar 31, 2024
I chose this store due to the location of my business trip. I feel very good after checking in. The location is also very convenient. The room was also kept clean and tidy. satisfy
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Response from Property: Dear guest, I am so lucky to meet you. Thank you very much for your valuable comments in your busy schedule. Your evaluation is our greatest motivation. Neighbor-like service will give you a different experience~
Guest User
Superior Queen Room
Stayed in Jan 2024
Business travelers
8 review
4.0/5
Very Good
Posted on Jan 16, 2024
It's super noisy due to the sound of construction and traffic on the road. The location is very convenient. I came here for a business trip and the experience of staying in an apartment for the first time was not very good. I hope the sound insulation effect can be improved and the toilet and entrance hygiene can be improved. It would be better. It is very close to the subway and is next to Zhuoyue. There are several cafes in the center with a lot of delicious food. Taotaoju has to queue up for Japanese food. The service is also good. You can contact us via WeChat for self-service check-in.
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Response from Property: Dear guest: Hello! Thank you for staying with us and giving us a review. We are deeply sorry for any dissatisfaction you encountered during this period. We are very sorry to bring you a bad stay experience. We will definitely improve our quality and improve our shortcomings as soon as possible. With your criticism and correction, we can do better. We look forward to your visit again.
Guest User
Superior Queen Room
Stayed in May 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on May 6, 2024
Great, spacious room
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Response from Property: There is always unexpected warmth on the road. Here, satisfaction is just an expectation, and touching and surprising are the direction we always pursue. Thank you for your comments, we hope to always accompany you.