CM+ Serviced Apartment Shenzhen Hillside

CM+ Serviced Apartment Shenzhen Hillside Reviews

CM+ Serviced Apartment Shenzhen Hillside

No.3 Yanshan Road, Shenzhen, ChinaView Hotel Details
CM+ Serviced Apartment Shenzhen Hillside
CM+ Serviced Apartment Shenzhen HillsideCM+ Serviced Apartment Shenzhen HillsideCM+ Serviced Apartment Shenzhen Hillside
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CM+ Serviced Apartment Shenzhen Hillside Guest Reviews

4.6/5
Great
477 Reviews
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(477)
Positive reviews(465)
Reviews with photos/video(80)
Classy environment(71)
Quiet & comfortable(49)
Friendly front desk staff(48)
Perfect for families(11)
Stayed multiple times(9)
Close to metro(5)
Nice bathtub(4)
Negative reviews(12)
Lorena C
Studio Executive(King Bed)
Stayed in Mar 2024
Friends
17 Reviews
4.7/5
Amazing
Posted on Mar 24, 2024
Although we are very familiar with the Ascott, I was a super happy to have earned an upgrade! The two bedroom, two bath was everything. Private, clean, quiet, well stocked with kitchen supplies, dishwasher, living/dining room, desk, wash/dry with a koi pond view off the balcony. I can't wait to host my family there.
Response from Property: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Guest User
One Bedroom Executive
Stayed in Mar 2024
Solo travelers
2 Reviews
4.5/5
Great
Posted on Mar 10, 2024
The location was ideal, in that it was not far from major activities new SeaWorld. Amenities at the apartment was very good and appropriate. Cleaniliness inside bedside lamps were a little dirty, but otherwise the apartment was clean.
Response from Property: Dear guest,Thank you for taking the time to share your stay experience at Ascott Aden Shenzhen. I note that improvements need to be made regarding the housekeeping cleanliness. I sincerely apologize for the inconvenience caused. Your comment is highly appreciated and please rest assured that I will coordinate the plans for these enhancements with the respective team members. We look forward to welcoming you again to stay with us.Guest Service Manager
Trovon Ankiah
Studio Executive(King Bed)
Stayed in Oct 2023
Solo travelers
13 Reviews
5.0/5
Outstanding
Posted on Oct 24, 2023
Wow, this hotel is so cool. It has a beautiful reception area and it has a gym restaurant and a pool. The hotel rooms are nice and spacious. I wouldn't even call it a hotel. Because its more like serviced apartments rather than a hotel. It is a little expensive price wise but the stay was worth every penny. I am definitely coming back to stay there again
Response from Property: Dear guest,Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is an excellent one. Your feedback will be shared with the entire team at Ascott Aden Shenzhen. We look forward to welcoming you again to stay with us.Guest Service Team
Bozzy21
Two-bedroom Deluxe Suite
Stayed in Mar 2024
Family
17 Reviews
5.0/5
Outstanding
Posted on Apr 5, 2024
The service at these serviced apartments was phenomenal. We came with our 7 week old baby and the staff came and set up a lovely crib for her to sleep in. The apartment itself was really lovely and clean, and the location is perfect right by Sea World.
Response from Property: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Daniel
One Bedroom Executive
Stayed in Mar 2024
Business travelers
6 Reviews
4.5/5
Great
Posted on Apr 30, 2024
Good place to be away from the hustle and bustle of Shenzhen. Very convenient if traveling by ferry to/from Macau, HK, Zhuhai, etc.
MissCGoesPlaces
Studio Executive(King Bed)
Stayed in Mar 2024
Solo travelers
20 Reviews
5.0/5
Outstanding
Posted on Apr 11, 2024
Classy and lovely in an awesome location. Check out Villaa cafe right down the street. They make great drinks and food, and the hotel offers a drink coupon. Love staying here!
Response from Property: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Wong
Two-bedroom Deluxe Suite
Stayed in Mar 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Mar 9, 2024
Great service from Jany. I have lived here basically everytime I visit Shenzhen. And Jany has always been amazing and represents the Ascott brand very well. Jany has amazing custom service ! And all other staffs there !
Response from Property: Dear guest, Thanks for staying with us. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Elle
Studio Executive(King Bed)
Stayed in Feb 2024
Solo travelers
1 Reviews
4.2/5
Very Good
Posted on Feb 18, 2024
Very nice hotel with small drawbacks like the dining hall hours and the confusion between two available lobby entrances. Walking distance from Sea World and the beautiful bath tub and quiet, comfy accommodations are the best.
Response from Property: Dear guest,Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is an good one. Your feedback will be shared with the entire team at Ascott Aden Shenzhen. We look forward to welcoming you again to stay with us. Guest Service Team
Guest User
Two-bedroom Deluxe Suite
Stayed in Dec 2023
Family
2 Reviews
5.0/5
Outstanding
Posted on Jan 14, 2024
I recently had a delightful stay at this hotel and found it to be an excellent choice for families. The staff went above and beyond to make us feel welcome and accommodated all our needs with a friendly and helpful attitude. The accommodations were not only comfortable but also family-friendly, providing a cozy and safe environment. Moreover, the hotel's location added to the overall positive experience. Situated in a convenient and accessible area, it made exploring the surrounding attractions hassle-free. I highly recommend this hotel for families seeking a combination of good service, accommodating staff, and a prime location for their stay.
Response from Property: Dear guest, Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is an excellent one. Your feedback will be shared with the entire team at Ascott Aden Shenzhen. We look forward to welcoming you again to stay with us. Guest Service Team
Guest User
Studio Executive(King Bed)
Stayed in Feb 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Feb 26, 2024
Jany Yi was very professional. She help me out with a perfect customer service.
Response from Property: Dear guest, Thanks for staying with us. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Michael YQ7
Two-bedroom Deluxe Suite
Stayed in Dec 2023
Family
5 Reviews
5.0/5
Outstanding
Posted on Dec 11, 2023
Very fantastic welcoming and services. Yany Yi was especially helpful in accommodating to all our needs. We were warmly welcome by Arina who provided exceptional service. Also warmly served by Gina and Willson.
Response from Property: Dear guest, Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is an excellent one. Your feedback will be shared with the entire team at Ascott Aden Shenzhen. We look forward to welcoming you again to stay with us. Guest Service Team
Otgonkhuu Amsarvaa
Executive Single Room Apartment (2 beds)
Stayed in Nov 2023
Business travelers
11 Reviews
5.0/5
Outstanding
Posted on Jan 6, 2024
Hotel staffs are nice and always try to help and solve any issue completely. It's location and facility is great. Definitely will stay again.
Response from Property: Dear guest, Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is an excellent one. Your feedback will be shared with the entire team at Ascott Aden Shenzhen. We look forward to welcoming you again to stay with us. Guest Service Team
LeoGomez90
Studio Executive(King Bed)
Stayed in Mar 2023
Business travelers
12 Reviews
4.7/5
Amazing
Posted on Mar 26, 2023
I recently stayed at the Ascot in Shenzhen Nanshan and was impressed with the overall experience. The hotel is located in a convenient location, with easy access to nearby shopping and dining options. The room itself was spacious and well-appointed, with modern decor and comfortable furnishings. The bed was particularly comfortable, with high-quality linens and pillows that provided a great night's sleep. The hotel's facilities were also impressive. The gym was well-equipped and maintained, and the pool area provided a relaxing escape from the hustle and bustle of the city. The hotel staff were friendly and attentive, and went out of their way to ensure that my stay was enjoyable. In terms of dining options, the hotel's on-site restaurant offered a great selection of local and international cuisine, with high-quality ingredients and attentive service. The breakfast buffet was particularly impressive, with a wide variety of options to suit all tastes. Overall, I would highly recommend the Ascot in Shenzhen Nanshan to anyone looking for a comfortable and convenient stay in this vibrant city. The hotel's facilities, service, and location make it a great choice for both business and leisure travelers alike.
Response from Property: Dear guest,Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is an excellent one. Your feedback will be shared with the entire team at Ascott Aden Shenzhen. We look forward to welcoming you again to stay with us.Guest Service Team
Massimiliano Go
Studio Premier
Stayed in Feb 2023
Friends
39 Reviews
3.5/5
Posted on Feb 13, 2023
The apartment looks old, not refreshed since long time..for that price it can be fine better places
Response from Property: Dear _TTHK495770,Thank you for your valued patronage,I have noted your observations and suggestions for improvement to the room maintance.  We will certainly take them into account when we review with the respective team members.  We seek your patience and understanding as these improvements may require time to be implemented. We look forward to welcoming you again, giving us another opportunity to serve you better.Front Office Manager: Kelly
Graeme (高天乐Photographer)
Studio Executive(King Bed)
Stayed in Jan 2023
Couples
68 Reviews
4.7/5
Amazing
Posted on Jan 27, 2023
Really close to the subway station and in an excellent location beside the excellent Sea World. Hotel is modern and clean. Really good service from the staff. View from the room is nice (see picture) and there is a good balcony and bathtub too. Breakfast is decent with great bread and coffee as well as vegetables etc.
Response from Property: Dear E11026, Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is an excellent one. Your feedback will be shared with the entire team at Ascott Aden Shenzhen. We look forward to welcoming you again to stay with us Guest Service Manager