Yeste International Hotel Shenzhen Bao'an International Airport Reviews
Yeste International Hotel Shenzhen Bao'an International Airport
No.8 Shengtai Road, Bao'an District, Shenzhen, Guangdong, ChinaView Hotel Details
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Yeste International Hotel Shenzhen Bao'an International Airport Guest Reviews
4.7/5
Outstanding
4558 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(4558)
Positive reviews(4437)
Reviews with photos/video(796)
Offers pick-up/drop-offs(765)
Close to airport(596)
Easy to get around(478)
Delicious breakfast(429)
Friendly front desk staff(258)
Awesome amenities(231)
Large rooms(220)
Delicious buffet(22)
Negative reviews(117)
J**
Elegant Queen Room
Stayed in Oct 2024
Solo travelers
10 review
2.2/5
Posted on Oct 11, 2024
300 dollar is definitely not expensive but I would expect a much better hygiene condition.
Toilet floor is full of stains.
One of the bath towels has yellow stains
There is an insect in the shower area
AND most shocking is to find out the rubbish underneath the bed. I meant your maintenance can be poor but standard hygiene is basic for such a highly rated hotel on Trip.com
I do not recommend this hotel.
Response from Property: Dear guest, first of all, we are very sorry that we were unable to provide you with a good stay experience. Regarding the suggestions you made, the hotel will immediately implement them. Thank you very much for your patronage and support. We would like to express our gratitude to you
Aigerim T.
Business Twin Room
Stayed in Oct 2024
Family
8 review
5.0/5
Outstanding
Posted on Oct 13, 2024
We’ve chosen this hotel to have quick transfer to the airport and the choice was right. It’s very clean and spacious, breakfasts are good, the hotel shuttle bus within 10 minutes will bring you to the airport. Very convenient!
Response from Property: Dear guest, hello. Thank you very much for recognizing our service. We are delighted that you have chosen Yaste International Hotel. Customer satisfaction is our greatest pursuit, and we will continue to work hard to provide excellent service. We hope every customer has a good stay experience and look forward to your visit again. On behalf of all staff, I wish you a smooth work and a pleasant journey!
Konstantin
Superior Twin Room
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 5, 2024
I am in love with this place. Friendly staff, fast transfer, good breakfast.
Response from Property: Dear valued guest, hello. Thank you very much for your recognition of our service. Thank you for choosing Yaste International Hotel and sharing your feelings. We will strive to do better. Yaste International Hotel looks forward to your visit again and wishes you a happy life, smooth work, and happy days!
Guest User
Family Room
Stayed in Sep 2024
Family
4 review
4.7/5
Amazing
Posted on Sep 29, 2024
The driver who picked us up at the airport is really kind and patient with us. We arrived at 2plus in the morning. He offered us mineral water once we board the bus. The room is big and clean and beautiful too. Everything that we need was provided. We didn't use the laundry facility though. There's a coffee machine at the lobby if one would like a cup of coffee at any time of the day. We enjoyed the breakfast spread.
Ah Beng from SG
Superior Twin Room
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 18, 2024
The hotel signboard says the name is Yeste but on Trip app it's Astor. Some confusion there but the Chinese name is correct. The hotel uses cute robot to deliver food delivery orders to the room. the robot will greet u if u r in the lift. I witnessed the cleaning lady of the hotel scolding the robot. LoL. Room is big and clean. Hotel room comes with USB charging port but not quick charge type so do take note.
Response from Property: Hello dear guest, it is our greatest happiness that you are satisfied with your stay. Thank you, dear, for choosing Yaste International Hotel and sharing your feelings. We will strive to do better. Yaste International Hotel will look forward to your visit again. I wish you a happy life, smooth work and happiness every day!
Cartaman
Elegant Queen Room
Stayed in Sep 2024
Business travelers
8 review
3.0/5
Posted on Sep 17, 2024
The hotel room was clean and beautiful, but the food and the bed was really bad. The food do not have many options as expected for a 4 start hotel. As for the bed, it was really hard, and the pillows do not feel like pillows.
Also, the room was facing the street and at night you can hear all the cars crossing by, really difficult to sleep. lol
Response from Property: Dear guest, hello! If you encounter any problems during your stay, please call the front desk internal number 8888. We must strengthen the investigation of room facilities to prevent incidents like this from happening. I'm still a little disappointed that I couldn't get your full 5-point review. I hope we can always be your first choice. Please give us another chance. We will do our best to solve it for you. Thank you again for your tolerance and understanding of us. ! We will strive to do better and hope that our service can bring you more surprises and touches. We look forward to your next visit!
Aiden
Elegant Queen Room
Stayed in Sep 2024
Couples
2 review
4.7/5
Amazing
Posted on Sep 23, 2024
Hotel is fairly popular. Called at 3am. Bus came at 3.15am and waited another 15 mins for more people. In contrast to other smaller hotels which pick and leave quickly.
As the bus pick passengers hourly from hotel, bus will be at airport area from 15 to 30 mins pass the hour and if you miss it, you got to wait for next hour.
Tip is to sit in front of the bus once you board else passengers who get on late will get off first and you got to wait another 15 mins for check in.
Breakfast is above expectations and room is clean and comfortable.
6/8
Response from Property: Dear guest: Hello, thank you for your praise. We are very close to the airport, and there is a residential area nearby, which makes it very convenient for food, accommodation and transportation. We adhere to the business philosophy of high-quality service, caring care and comfortable environment. Every city always has a reason to miss, every season has our unforgettable scenery, and every hotel has their sweet and warm memories. I hope that Yaster International Hotel will be the warmest and most unique one in your memory! Welcome home next time! Thank you for your 5-point praise, I wish you happiness every day and all the best.
Anonymous User
Elegant Queen Room
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Oct 30, 2024
Very good nice environment comfortable perfect place to stay
Anonymous User
Elegant Queen Room
Stayed in Jul 2024
Business travelers
73 review
4.7/5
Amazing
Posted on Jul 21, 2024
Hotel is good with neighbourhood vibe. Can stay if you are going to transit for the night to the airport. Otherwise, hmmmm 😅
Response from Property: Dear guest: Hello, thank you for your praise. We are very close to the airport, and there is a residential area nearby, which makes it very convenient for food, accommodation and transportation. We adhere to the business philosophy of high-quality service, caring care and comfortable environment. Every city always has a reason to miss, every season has our unforgettable scenery, and every hotel has their sweet and warm memories. I hope that Yaster International Hotel will be the warmest and most unique one in your memory! Welcome home next time! Thank you for your 5-point praise, I wish you happiness every day and all the best.
Guest User
Business Queen Room
Stayed in Jun 2024
Couples
2 review
4.7/5
Amazing
Posted on Jul 6, 2024
Hotel room is big and clean, but the breakfast has not many choices. Supermarket is nearby. 👍
Response from Property: Distinguished guest: How do you do? Thank you for having chosen the Hotel International Yasta and sharing your stay with us. About breakfast, I'm sorry for the inconvenience. The hotel will organize the relevant departments to adjust the breakfast issue, thank you for your suggestions, look forward to your next visit!
Anonymous User
Elegant Queen Room
Stayed in Jun 2024
Family
5 review
4.7/5
Amazing
Posted on Jun 20, 2024
Overall, the stay is above expectation with friendly and helpful front desk and airport transfer service. Would be back here in my next visit to Shenzhen.
Response from Property: Dear guest, hello! If you encounter any problems during your stay, please call the front desk extension number 8888. We will definitely strengthen the inspection of room facilities to prevent similar incidents. I am a little disappointed that I didn't get your full 5-point praise. I hope to always be your first choice for staying. Please give us another chance. We will do our best to solve it for you. Thank you again for your tolerance and understanding! We will work hard to do better. I hope our service can bring you more surprises and touches. I look forward to your next visit!
Nniicchhaa
Elegant Queen Room
Stayed in Jun 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jun 13, 2024
The best Chinese hotel ever! Breakfast so wonderful, room very big, but far from downtown, you have to take subway then take the bus to the hotel.
Response from Property: Thank you for choosing us. We always pay close attention to every guest's accommodation experience. We not only work hard on the environment, but also strive for excellence in hygiene and cleaning. Every room item is carefully selected. We always insist on serving every customer with heart, so that every time you stay at Ast International Hotel will be full of warmth and comfort. We look forward to providing you with a wonderful stay again!
Anonymous User
Elegant Queen Room
Stayed in May 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on May 28, 2024
Stayed one night due to flight cancellation. Offered one-time transport to airport - which is exactly what I need. 10 minutes ride to airport.
Oleksandr
Family Room
Stayed in Nov 2024
Family
23 review
5.0/5
Outstanding
Posted on Nov 16, 2024
Very good location near Shenzhen airport. I was surprised how clean was the room. Very tasty breakfast. Friendly staff. Free parking for guests. Can charge the car on that parking. If next time will have flight to/from ShenZhen, surely will stay again!
Response from Property: Dear VIP Hello, you live satisfied, is our greatest pleasure. Thank you, choose Yester International Hotel and share your feelings, we will strive to do better, Yester International Hotel will look forward to your next visit, I wish you a happy life, smooth work, happy every day!
007615
Superior Twin Room
Stayed in Nov 2024
Travel with friends
8 review
4.5/5
Great
Posted on Nov 12, 2024
Great place to stay if you have a red-eye flight to catch and need a shower or resting spot. Rooms were clean, and there was a complimentary shuttle to the airport so you don't have to worry about transport
Response from Property: Hello dear guest, if you are satisfied with your stay, that is our greatest happiness. Thank you dear for choosing Yaste International Hotel and sharing your feelings. We will strive to do better. Yaste International Hotel will look forward to your visit again. I wish you a happy life, smooth work and happiness every day!