Atour Hotel shajing International Convention and Exhibition Center shenzhen

Atour Hotel shajing International Convention and Exhibition Center shenzhen Reviews

Atour Hotel shajing International Convention and Exhibition Center shenzhen

No.4-1 Shajing Road, Shenzhen, ChinaView Hotel Details
Atour Hotel shajing International Convention and Exhibition Center shenzhen
Atour Hotel shajing International Convention and Exhibition Center shenzhenAtour Hotel shajing International Convention and Exhibition Center shenzhenAtour Hotel shajing International Convention and Exhibition Center shenzhen
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Atour Hotel shajing International Convention and Exhibition Center shenzhen Guest Reviews

4.7/5
Outstanding
836 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All Reviews(836)
Positive reviews(825)
Reviews with photos/video(129)
Delicious breakfast(96)
Friendly front desk staff(60)
Quiet & comfortable(44)
Large rooms(40)
Perfect for business trips(32)
Convenient parking(24)
Awesome gym(11)
Close to airport(7)
Negative reviews(11)
Guest User
Executive 2-bed Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 27, 2024
The location of the hotel is easy to find. There are many free parking lots. The aroma in the lobby of the hotel is delicious and faint. The front desk attendant is very enthusiastic. When checking in, tea is delivered. There is a gym and laundry room on the first floor, which are all free to use. Breakfast is delicious, as well as freshly cooked soup powder and noodles. The taste is very good, and the midnight snack is good. There are many kinds. The room is quite large, clean and tidy, with a wide field of vision. The rainy room and bathroom are clean and tidy.
Response from Property: Dear Duoyou: Your satisfaction is the happiest of Duo'er, and the next time you come to Duo'er, you will recommend more good places to visit and eat around to you. Duoer is waiting for you here, I hope you have a smooth work and life together...
Guest User
Executive 2-bed Room
Stayed in Nov 2023
Business travelers
5 review
4.7/5
Amazing
Posted on Nov 27, 2023
Good place :)
TiantiantianTina❀
Executive Queen Room
Stayed in Aug 2023
Solo travelers
10 review
5.0/5
Outstanding
Posted on Oct 30, 2023
环境:Good 服务:Good
M2746987
Executive 2-bed Room
Stayed in May 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on May 9, 2024
The hotel is nice and the stay is very comfortable. I have difficulty falling asleep due to periarthritis of the shoulder. This Atour deep sleep pillow is really good and very comfortable! I fell asleep quickly after taking a shower.
Original TextTranslated by Google
Response from Property: Dear Duo friends, thank you very much for giving us such a high evaluation. Duoer is really honored! We hope that through meticulous service, you can truly feel the warmth between neighbors in Duoer's home. The true love revealed in your words, your praise and promotion are the best encouragement for us! Your convenience, happiness and satisfaction are our pursuit. Remember to come back often when you have time. Duoer wishes you a happy life and everything goes well!
Anonymous User
Executive Queen Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 8, 2024
Very friendly service, convenient transportation, clean and comfortable room, Hewu is very welcoming, breakfast is also great, this price is too cost-effective, the room is super big
Original TextTranslated by Google
Response from Property: Your satisfaction is just our starting point. We are lucky to be able to accompany you on your journey and add a touch of brilliant color to you. Atour is a place with affection, intention and warmth. I hope Atour will accompany you all the way.
Guest User
Executive 2-bed Room
Stayed in Mar 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Mar 28, 2024
A hotel that is highly recommended. I stayed there once on a business trip and it was a hit. The staff provided very good service.
Original TextTranslated by Google
Response from Property: Seeing that you are satisfied with the hotel, we are so happy! Atour Hotel is a humanistic hotel. We hope you can feel at home here. We will always be with you sincerely. Thank you for choosing us. We look forward to seeing you stay again.
lim ho
Executive 2-bed Room
Stayed in Feb 2024
Family
5 review
4.7/5
Amazing
Posted on Feb 27, 2024
This is a hotel I always stay at. For this price, I am very satisfied. The bedding is clean and the bed cushions are good. It's not a bad product at a very low price. This is a level that I would personally like to buy.
Original TextTranslated by Google
Response from Property: Dear Duo friends: Hello! Thank you very much for your support and recognition! The best travel is to discover a long-lost feeling, and among thousands of people, I am not a step earlier or later. Duoer is glad to meet you! Looking forward to your stay again, I wish you a happy life and happiness every day! ~
Guest User
Executive Queen Room
Stayed in Feb 2024
Friends
1 review
5.0/5
Outstanding
Posted on Feb 23, 2024
.The hotel is very new, with complete facilities, including a refrigerator and a large-screen TV. The room is spacious and clean, with good lighting and good service attitude. The location is good, there is a large parking lot at the door of the hotel, and it is only 200 meters away from the bus stop, which is convenient for travel. Next time I go to Shenzhen, I will choose Shajing Atour Hotel! !
Original TextTranslated by Google
Response from Property: Dear Duo friends: I am so excited to see your recognition of us. It is hard to find a soulmate. We use the best and most practical things to make your experience warm and stress-free, practical and not flashy. Your feelings are our affirmation. We will continue to work hard~~~ I wish you a happy life.
Guest User
Executive 2-bed Room
Stayed in Feb 2024
Other
4 review
2.5/5
Posted on Feb 23, 2024
The front desk staff provided good service and basically responded to all requests. The hotel should have been renovated 3-4 years ago and should be quite new, but it is not well maintained. The walls are moldy, there is dirt, and there is dust in the corners. I would like to emphasize the hygiene and the cleaning lady. The hygiene is not up to standard. The floor is much easier to take care of than the carpet. If it is cleaned every day, it will not be very dirty. However, my baby walked on the floor for a few circles and his feet were black. His socks were also black. The cleaning lady was not very professional, especially the one wearing glasses who had a bad attitude. We asked for a vacuum cleaner, but she was not very happy and kept persuading me that it was not clean. If it was not clean, could we change a vacuum cleaner? I saw her operation and it was also very stiff and sloppy. The management should be trained well. It may not even be as good as Home Inn. I have stayed in many series of Atour hotels, but this one has the worst hygiene and the cleaning staff is bad.
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry for the bad experience you had during your stay. Thank you for your valuable comments and suggestions for our hotel, which will be our indicator on the road ahead. We will adjust and improve according to your suggestions. I apologize to you again for the trouble you caused during your stay. If you have the possibility to choose our hotel again, I promise you that you will experience a different feeling. We will strive to give you high-quality service and experience. I wish you a happy new year.
Wait*_*
Executive 2-bed Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 22, 2024
The hotel is in a good location. There is a bus stop at the door, and it is also convenient to call an online taxi. There are many snack bars on both sides, and the convenience store is open until very late. The hotel restaurant also provides midnight snacks in the evening. The hotel room is very large, so it will not be crowded for family travel. It has all the necessary facilities. The shower water is hot enough, and the air-conditioning temperature is also good. Because the windows facing the street in the room need to be closed tightly, the noise is relatively small. The front desk and the room cleaning aunt have a very good attitude, and they are very skilled in check-in and check-out. The elevator requires a card swipe, which is very safe. There is a robot service. If you ask for bottled water or takeout, the robot will deliver it to the room. It's very fun, and the children love it.
Original TextTranslated by Google
Response from Property: Your satisfaction is just our starting point. We are lucky to be able to accompany you on your journey and add a touch of brilliant color to you. Atour is a place with affection, intention and warmth. I hope Atour will accompany you all the way.
Guest User
Executive Queen Room
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 20, 2024
To Atour Hotel in Shajing Convention and Exhibition Center: I like to travel frequently. I didn’t consider Atour before because I thought that there should be no big difference between express hotels and many choices. I was pleasantly surprised to stay at Atour Hotel in Shenzhen this time because you have a manager named Hua Xin who really made me feel the professionalism, meticulousness and warmth of Atour Hotel. I came here by subway and brought my children to play alone. The manager was afraid that I couldn’t find it, so he carefully told me where to get off and that it was convenient and fast to get off from that exit. He was afraid that I couldn’t find it and helped me take a photo of the hotel’s door so that I could identify it more easily. When I checked in, he found out that I brought children with me and helped me choose a quiet room. He put children’s products in the room in advance and prepared a disposable foot bath bucket for me. It allowed me to relax after a day on the road. Thank you so much. Why do I say meticulous? Because I told Manager Hua Xin that I was coming to Shenzhen for a trip. I didn’t expect that she would help me prepare a guide in advance and send it to me. She introduced some special snacks, how to travel, and where to take the subway. It's all written clearly, haha, it seems that the fact that I'm a foodie has been exposed. The scenic spots for checking in and taking photos are also very good. The experience after checking in is also very good. The front desk is very polite. Maybe this is the professionalism of Atour. I'm a foodie, so I didn't expect how delicious the hotel's breakfast would be, but Atour is still very good, with a lot of varieties, and I think the location of the hotel restaurant is very good, with a great view, and I especially need to praise it. I packed the food and brought it back by myself. It was already midnight, and the front desk staff actually ran up to heat it up for me. I was touched. Finally, thank this manager, Miss Huaxin, for her meticulous and enthusiastic explanation of the room facilities. I always heard that Atour's pillows are very good to sleep on. This time I experienced it, it's very good. I went to Shenzhen and stayed at Atour for a short stay. It was very good. I will come again next time [Wangchai] Thank you Manager Huaxin, thank you for Atour's professionalism, Shajing Convention and Exhibition Center Store, I will definitely stay here when I come to Shenzhen next time.
Original TextTranslated by Google
Response from Property: Your satisfaction is just our starting point. We are lucky to be able to accompany you on your journey and add a touch of brilliant color to you. Atour is a place with affection, intention and warmth. I hope Atour will accompany you all the way.
Guest User
Executive Queen Room
Stayed in Feb 2024
Family
4 review
4.5/5
Great
Posted on Feb 20, 2024
The room was upgraded and I am very satisfied with it. The customer service attitude is also very good. The location is great, but the cleanliness needs to be improved! There is a lot of soot underground, hoping for better progress
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry for the bad experience you had during your stay. Thank you for your valuable comments and suggestions for our hotel, which will be our indicator on the road ahead. We will adjust and improve according to your suggestions. I apologize to you again for the trouble you caused during your stay. If you have the possibility to choose our hotel again, I promise you that you will experience a different feeling. We will strive to give you high-quality service and experience. I wish you a happy new year.
ZK666888
Superior Queen Room
Stayed in Feb 2024
Other
32 review
2.5/5
Posted on Feb 12, 2024
To be honest, this stay was not a good experience. The floor was low, close to the elevator, and it was noisy with people coming and going. The room was stuffy, and the shower gel was almost empty. Fortunately, I used my own toiletries. It was completely different from the other Atour hotels I stayed in Suzhou before.
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry for the bad experience you had during your stay. Thank you for your valuable comments and suggestions for our hotel, which will be our indicator on the road ahead. We will adjust and improve according to your suggestions. I apologize to you again for the trouble you caused during your stay. If you have the possibility to choose our hotel again, I promise you that you will experience a different feeling. We will strive to give you high-quality service and experience. I wish you a happy new year.
Guest User
Executive 2-bed Room
Stayed in Jan 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Jan 2, 2024
The hotel is very good, the breakfast is delicious, the front desk is very nice666666 Yuan Man
Original TextTranslated by Google
Response from Property: Dear Duo friends, thank you very much for giving us such a high evaluation. Duoer is really honored! We hope that through meticulous service, you can truly feel the warmth of neighbors in Duoer's home. The true love revealed in your words, your praise and promotion are the best encouragement for us! Your convenience, happiness and satisfaction are our pursuit. Remember to come back often when you have time. Duoer wishes you a happy new year!
Guest User
Executive 2-bed Room
Stayed in Nov 2023
Couples
4 review
5.0/5
Outstanding
Posted on Dec 1, 2023
I had a very pleasant stay here. The rooms are spacious and bright, the decoration is elegant, and the beds are comfortable and soft. The service staff is warm and thoughtful, making me feel at home. The hotel facilities are complete, especially the gym, which allows me to stay active during my trip.
Original TextTranslated by Google
Response from Property: Dear Duo friends, thank you very much for giving us such a high evaluation. Duoer is really honored! We hope that through meticulous service, you can truly feel the warmth between neighbors in Duoer's home. The true love revealed in your words, your praise and promotion are the best encouragement for us! Your convenience, happiness and satisfaction are our pursuit. Remember to come back often when you have time. Duoer wishes you a happy life and everything goes well!