A Hotel in Shenzhen (Coastal City Store)

A Hotel in Shenzhen (Coastal City Store) Reviews

A Hotel in Shenzhen (Coastal City Store)

Floor 1-2, Pengdu Building, No. 126 Nanguang Road, Shenzhen, ChinaView Hotel Details
A Hotel in Shenzhen (Coastal City Store)
A Hotel in Shenzhen (Coastal City Store)A Hotel in Shenzhen (Coastal City Store)A Hotel in Shenzhen (Coastal City Store)
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A Hotel in Shenzhen (Coastal City Store) Guest Reviews

4.2/5
459 review
Verified reviews
Location4.2
Amenities4.1
Service4.3
Cleanliness4.2
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All Reviews(459)
Positive reviews(424)
Reviews with photos/video(106)
Easy to get around(32)
Average sound insulation(31)
Classy environment(27)
Friendly front desk staff(21)
Close to metro(16)
Well designed(11)
Well decorated(8)
Many dining options(7)
Negative reviews(35)
世界のエリザベース
Selected Room (Double bed) (No window)
Stayed in Mar 2024
Solo travelers
27 review
4.5/5
Great
Posted on Mar 30, 2024
Lovely, fashionable rooms. Rooms are very clean and cosy. However, my room had a karaoke sound very audible from outside. Accessibility is good and it is easy to catch a taxi from the hotel. 可爱、时尚的客房。房间非常干净舒适。不过,我的房间有卡拉 OK 的声音,从外面很容易听到。交通便利,从酒店搭乘出租车非常方便。
Response from Property: Dear guest, thank you very much for your review of our hotel. We will continue to work hard to provide better services to our customers. Thank you again for your affirmation of the hotel. We look forward to your visit again. I wish you a happy life! All the best!
EdCurtain
Elegant Queen Room (No window)
Stayed in Apr 2023
Business travelers
99 review
4.0/5
Very Good
Posted on Apr 12, 2023
Convenient and clean. Good service. Close to subway station and technology park.
Response from Property: Thank you for taking time out of your busy schedule to evaluate the service of our hotel! Your comments are our efforts to improve the quality of service power! We will continue to work hard to provide guests with better service experience! Thank you for staying in our hotel! Welcome to stay again! Thanks!
Deven
Guestroom (Double bed) (No window)
Stayed in Jun 2023
Solo travelers
10 review
4.0/5
Very Good
Posted on Aug 21, 2023
Needs touch up, I think they’re doing a good jinx but I would like to see more smiles on the face
Response from Property: Dear guest, thank you very much for your praise of our hotel, your valuable comments are very important to us! Thank you again for your recognition of the hotel, looking forward to your visit again, I wish you a happy life!
Mr. Oafallas
Executive Loft Suite (No window)
Stayed in Apr 2024
Couples
24 review
5.0/5
Outstanding
Posted on May 6, 2024
Comfortable and clean
Guest User
Elegant Queen Room (No window)
Stayed in Sep 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Sep 24, 2023
Great
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to your visit again. I wish you a happy life! All the best!
LynnMaeyoga
Elegant Queen Room (No window)
Stayed in Dec 2021
Friends
65 review
4.0/5
Very Good
Posted on Dec 30, 2021
Clean but far from city
Queshihenfangbian
Guestroom (Double bed) (No window)
Stayed in Apr 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Clean and hygienic. There was renovation next door and it was a bit noisy. I asked to change rooms and they were changed immediately. The service was very good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to your visit again. I wish you a happy life! All the best!
Guest User
Guestroom (Double bed) (No window)
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 4, 2024
This hotel is very good, easy to find and well-equipped. I often stay here (it would be nice to get a discount). The service provided by the front desk lady 006 is also very good. Thumbs up 😘
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to your visit again and wish you a happy life! All the best!
Guest User
Guestroom (Double bed) (No window)
Stayed in Dec 2023
Friends
1 review
5.0/5
Outstanding
Posted on Dec 19, 2023
The location is excellent, very close to the train station and the subway station. The nearby small park is also very close for walking, and eating is also very close. Snacks, self-service rice, bakeries, fruit shops, convenience supermarkets, etc. are all very convenient. The room is very clean and comfortable, the sheets and quilts are all new, and the wifi is also very good. There is no lag when watching movies, the air conditioning is good, not cold at all, the bathing facilities are complete, the shampoo is very fragrant, the receptionist is also very enthusiastic, and greets you every time you enter, giving you the treatment of a star-rated hotel. Next time I will choose a hotel "Shenzhen Coast City Branch"
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to your visit again. I wish you a happy life! All the best!
Guest User
Guestroom (Double bed) (No window)
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 18, 2023
The front desk service when I came here on a business trip was good, warm and polite. The hotel style is warm and tidy. It feels good. The location is also good. It is not far from the company. It is convenient to travel. It is only a few minutes away from the subway. The room has a voice intelligent system. It is clean and tidy. The overall situation is very good. Thumbs up!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to your visit again. I wish you a happy life! All the best!
Guest User
Business Queen Room
Stayed in Dec 2023
Business travelers
11 review
3.2/5
Posted on Dec 15, 2023
There are two entrances, so if you go in from the one with the KTV you will get lost. Let's go from the one along the main street. All the rooms are on the second floor, divided into wards, A, B and C. There is free coffee and tea leaves. There is an unmanned fridge, but you have to go to a nearby convenience store for alcohol. It would have been nice to have a fridge, but there isn't. The beds are of good quality. No deposit was required.
Original TextTranslated by Google
6/7
Response from Property: Thank you for your comment, dear guest. There is no refrigerator in the hotel room. There is a refrigerator in the lobby on the second floor. It is provided to customers free of charge.
Anonymous User
Executive Loft Suite (No window)
Stayed in Nov 2023
Couples
1 review
3.2/5
Posted on Nov 12, 2023
Booked for two nights and the first room was super bad. Not only was the floor dirty but there were red stains on the stairs. The KTV was very noisy at night and stopped at 2:30 The loft was not cleaned when I changed rooms at 2:30 the next day. I was only given a cheaper room. However, except for the smell, the room was too small and the hygiene was good. I stayed here once last year and booked it again because I thought it was very clean. I will never come here again after this time. This is what happened on the 251st night 😂😂😂😂
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again. We will provide you with more satisfactory service and look forward to visiting again! I wish you all the best!
Good Luck 123
Executive Loft Suite (No window)
Stayed in Oct 2023
Family
64 review
2.5/5
Posted on Oct 28, 2023
Most of the rooms have no windows and have a smell. This time I stayed in a duplex suite and the air conditioner was upstairs. There was basically no air conditioning downstairs. Especially the toilet has a strong smell.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your review of the hotel. The hotel has room types with and without windows. If you have a chance to come over next time, you can try other room types. It will definitely give you a more satisfactory experience! We look forward to your visit again and wish you a happy life! All the best!
Guest User
Executive Loft Suite (No window)
Stayed in Mar 2024
Couples
11 review
1.0/5
Posted on Mar 5, 2024
At 1:30, they called me to ask if I wanted to extend my stay. I said no and the front desk hung up. Then, before 2 o'clock, the front desk asked someone to come and check the room. They walked in even though I was not wearing anything and had locked the door. It was outrageous.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! If you have not refunded or renewed your room at the check-out time, the housekeeping staff will knock on the door to check the room. If there is no response, they will swipe the door to check the situation. They will not push the door directly to enter. They will ask again at the door and enter only if there is no response. Moreover, your door is also locked with a chain, so you cannot enter the room. Of course, it is the hotel's fault for not giving you a satisfactory experience. I sincerely apologize to you. If there is a chance to come again, I will apologize to you in person and give you a satisfactory experience!
Guest User
Executive Room (2 beds)
Stayed in Aug 2023
Family
8 review
3.0/5
Posted on Aug 27, 2023
There are many Japanese and Korean restaurants downstairs, which is quite convenient. The room was relatively clean, but the smell lingered in the room for a long time. The toilet is quite dark, it would be better if it was brighter.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to provide better service. Looking forward to visiting again!