Kyushu Joycheng Hotel Shenzhen

Kyushu Joycheng Hotel Shenzhen Reviews

Kyushu Joycheng Hotel Shenzhen

No. 1 Shekou Gongye 2nd Road, Nanshan District, Shenzhen, ChinaView Hotel Details
Kyushu Joycheng Hotel Shenzhen
Kyushu Joycheng Hotel ShenzhenKyushu Joycheng Hotel ShenzhenKyushu Joycheng Hotel Shenzhen
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1 night

Kyushu Joycheng Hotel Shenzhen Guest Reviews

4.7/5
Outstanding
2738 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(2738)
Positive reviews(2705)
Reviews with photos/video(1140)
Convenient location(479)
Easy to get around(434)
Nice sea view(264)
Close to metro(257)
Friendly front desk staff(243)
Delicious breakfast(95)
Great swimming pool(42)
Has French windows(18)
Negative reviews(33)
Anonymous User
Guestroom - Bay-View (Double bed)
Stayed in May 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on May 20, 2024
The hotel is located in the heart of Shekou. The metro station and Sea world are within walking distance. There are many bars and restaurants in the area. The hotel is clean and the staff are friendly. The rooms are nice and the bed is comfortable. I had a great stay.
Response from Property: Dear guest, thank you for staying at our hotel and taking the time to leave us a review. We highly value your stay experience and feedback. Your positive feedback has given us great encouragement, thank you! Looking forward to providing you with excellent service again!Sincerely wish you a happy life~
ARC5555
Guestroom - Bay-View (Double bed)
Stayed in Apr 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Apr 30, 2024
I booked this hotel for one night as I had a long layover in Shenzhen and needed to be at the airport the next afternoon. The hotel is located near the Shekou Ferry port (transfer to HK Airport and so on). It is very close to the Seaworld subway station, exit E is just 50 meters from the entrance. The staff was extremely friendly and welcoming even at late check in. I especially want to thank 晓晴 for the best service. The room was extremely beautiful, modern, well equipped. Comfortable bed, big bathroom and a huge shower. All necessary items were provided, in addition to FREE minibar drinks. The breakfast choices offer a decent variety and are satisfying. Even though it understandably doesnt offer much western food choices. Check out was quick and easy and the subway ride from the hotel to the airport took like 25 min with only 1 interchange. Overall a solid 5/5 stars
Response from Property: Dear guest, thank you for staying at our hotel and taking the time to leave us a review. We highly value your stay experience and feedback. Your positive feedback has given us great encouragement, thank you! Looking forward to providing you with excellent service again!Sincerely wish you a happy life~
Bradwin
Guestroom - Bay-View (Double bed)
Stayed in Apr 2024
Couples
18 review
5.0/5
Outstanding
Posted on May 5, 2024
This hotel is very close and definitely walking distance to shekou. The train station is opposite the hotel. Check in was smooth and very professional. The room is not that big but has all the amenities one could expect. This hotel is just a clean ordinary hotel that is close to amenities and good for a short stay. The breakfast is good and they have a variety. I will stay here again if I want a night out of town
Response from Property: Dear guest, thank you for staying at our hotel and taking the time to leave us a review. We highly value your stay experience and feedback. Your positive feedback has given us great encouragement, thank you! Looking forward to providing you with excellent service again!Sincerely wish you a happy life~
Guest User
Guestroom - Bay-View (2 beds)
Stayed in May 2024
Friends
1 review
5.0/5
Outstanding
Posted on May 5, 2024
Very nice stay. Room and bed were very comfortable. Lily helped us a lot while checking on and out.
Response from Property: Dear guest, thank you for staying at our hotel and taking the time to leave us a review. We highly value your stay experience and feedback. Your positive feedback has given us great encouragement, thank you! Looking forward to providing you with excellent service again!Sincerely wish you a happy life~
Paulus Matheus Petrus Maria
Guestroom - Bay-View (2 beds)
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 13, 2024
Great service. Very clean. Excellent facilities and nice room with beautiful view
Response from Property: Dear guest, thank you for staying at our hotel and taking the time to leave us a review. We highly value your stay experience and feedback. Your positive feedback has given us great encouragement, thank you! Looking forward to providing you with excellent service again!Sincerely wish you a happy life~
Alexander Maraktaev
Guestroom - Bay-View (Double bed)
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 16, 2024
The newly constructed hotel offers spacious and well-maintained rooms, ensuring a comfortable and enjoyable stay for its guests. The check-in process is efficient and prompt, allowing guests to settle into their accommodations without delay. The beds are soft and inviting, adorned with crisp and fresh linens, providing a restful and rejuvenating sleep experience. The overall ambiance of the hotel is so pleasant and welcoming that it makes checking out a difficult decision.
Response from Property: Dear guest, thank you for staying at our hotel and taking the time to leave us a review. We highly value your stay experience and feedback. Your positive feedback has given us great encouragement, thank you! Looking forward to providing you with excellent service again! Sincerely wish you a happy life~
MARCO
Guestroom - Bay-View (Double bed)
Stayed in Oct 2023
Business travelers
85 review
2.5/5
Posted on Oct 18, 2023
The hotel has very cheap construction is very noisy and not have good service . The breakfast completely not at price level …
Response from Property: Dear guest: Thank you very much for staying at our hotel and leaving a comment. We attach great importance to your experience and deeply apologize for your experience this time! Our entire team pays close attention to the experience feedback from every customer and takes action based on it! We sincerely hope to provide full score service for your next stay!
Guest User
Guestroom - Bay-View (Double bed)
Stayed in Jan 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Jan 14, 2024
I like the hotel and the services too.
Response from Property: Dear guest, thank you for staying at our hotel and taking the time to leave us a review. We highly value your stay experience and feedback. Your positive feedback has given us great encouragement, thank you! Looking forward to providing you with excellent service again!Sincerely wish you a happy life~
Rickson
Guestroom - Bay-View (Double bed)
Stayed in Apr 2024
Business travelers
7 review
4.5/5
Great
Posted on Apr 9, 2024
central location, convenient and walkable to train station, mere mins walk away. good run along the bay if you are a keen runner. loads of food and beverages area
Response from Property: Dear guest, thank you for staying at our hotel and taking the time to leave us a review. We highly value your stay experience and feedback. Your positive feedback has given us great encouragement, thank you! Looking forward to providing you with excellent service again! Sincerely wish you a happy life~
Zhongguoren
Guestroom - Bay-View (2 beds)
Stayed in Sep 2023
Family
55 review
4.0/5
Very Good
Posted on Oct 5, 2023
nice view but it's necessary to book a deluxe room that costs much higher. the swimming pool is open but the opening hours is not reasonable that makes me upset. the interior design of room is impressive but the hard ware is a little bit old
Response from Property: Dear guest, thank you for telling us about your experience. Unfortunately, we were unable to meet your expectations. We express our sincerest apologies to you. Your valuable feedback is very important to us, and we will improve and enhance the customer experience accordingly! Sincerely wish you a pleasant life~
Nurur
Guestroom - Bay-View (Double bed)
Stayed in Mar 2024
Business travelers
17 review
5.0/5
Outstanding
Posted on Jun 2, 2024
I loved everything about this hotel. Good location, nice room, good service, good breakfast.
Response from Property: Dear guest, thank you for staying at our hotel and taking the time to leave us a review. We highly value your stay experience and feedback. Your positive feedback has given us great encouragement, thank you! Looking forward to providing you with excellent service again!Sincerely wish you a happy life~
Anonymous User
Guestroom - Bay-View (Double bed)
Stayed in Sep 2023
Family
1 review
4.0/5
Very Good
Posted on Sep 4, 2023
The hotel is within 80m of the sea world subway entrance which was very convenient. The service at the hotel was smooth and quick. The rooms where clean and very comfortable, the food was good and the breakfast excellent. Only a very short walk to restaurant and bar area of Shekiu
Response from Property: Dear VIP: Thank you very much for choosing Jincheng Hotel in Jiuzhou, Shenzhen and sharing your stay experience with us. It is our unshirkable responsibility to provide you with high-quality and thoughtful service. We hope to give Xiaojin a five-star review next time. May your every journey be accompanied by Xiaojin, and we look forward to meeting you again!
Tutkun
Guestroom - Bay-View (2 beds)
Stayed in Apr 2024
Family
7 review
3.0/5
Posted on Apr 11, 2024
Restaurant and seawiming pool not working, reception persons 50% can't talk English
Response from Property: Dear guest, thank you very much for choosing to stay at our hotel and for taking the time to inform us of your stay experience. We value your feelings very much and have noticed during your stay that our hotel's swimming pool was not open and there were issues with the English proficiency of our employees. The hotel is open seasonally in May due to its outdoor swimming pool. We will also strengthen employee training and sincerely apologize for any inconvenience caused to you. I really appreciate your specific comments, which have helped us make better improvements and provide you and other customers with better quality service in the future. I sincerely wish you a happy life
Guest User
Guestroom - Bay-View (2 beds)
Stayed in Aug 2023
Family
2 review
4.5/5
Great
Posted on Aug 22, 2023
Thanks for upgrade the room. Kids love the bathtub so much~🥰 The pool is so nice. Breakfast is quite good too. If the pool opens from morning, it may much better.
Response from Property: Dear guest, thank you for staying at our hotel and taking the time to leave us comments. We value your stay experience and feedback very much. Your positive feedback has greatly encouraged us. Thank you! Looking forward to providing you with excellent service again! Sincerely wish you a happy life~
Kenny Tea
Guestroom - Bay-View (Double bed)
Stayed in Aug 2023
Business travelers
6 review
4.0/5
Very Good
Posted on Aug 19, 2023
Location is great as if is just across Seaworld. Hotel is well maintained. The only I have is that I am badly bitten by bed bugs on both hands and legs
Response from Property: Dear VIP: Thank you very much for choosing Jincheng Hotel in Jiuzhou, Shenzhen and sharing your stay experience with us. We apologize for not being able to provide you with a good stay experience this time. We sincerely apologize to you for this. The hotel will carry out cleaning and disinfection and sterilization on a regular basis. We have fed back your feedback to the leaders and instructed relevant departments to conduct troubleshooting. I hope to have the opportunity to let you feel the different changes in Xiaojin next time. We look forward to meeting you again!