LIA Lia Hotel (Xili Metro Station) Reviews

Response from Property: Dear VIP, thank you very much for your review of our hotel, about the health issues you mentioned in your comments, here has been re-trained the cleaning staff, the hotel is located near 366 Street, about 8 minutes walk to arrive, take the traffic light that road will be faster, thank you very much for your recognition of our staff, we will continue to improve their professional level, I hope that the next time you come to play can bring you a full score of the stay experience Oh~

Response from Property: We have checked the message you sent, and the dessert is in our hearts. We are very happy to have your support and recognition, and with your encouragement, we will continue to work hard to do better~

Response from Property: Dear guest: Hello, thank you very much for choosing to stay at Liya Hotel and giving us the opportunity to serve you. We are very sorry that we could not leave you with a perfect experience during this stay. We feel deeply guilty and attach great importance to you. Being able to understand your emotions during your stay and letting you leave with disappointment is a shortcoming of Xiaoya. We will definitely improve it. Due to the temporary failure of the front desk hardware facilities, the front desk took into account that you were tired from the journey and in order to reduce your waiting time for check-in , lack of consideration and operational errors led to the occurrence of such incidents. We will definitely remember this profound lesson and sincerely apologize to you again. Thank you very much for listening to us despite your busy schedule. We will definitely strengthen training and service skills. , supervise the sanitation management system, we have always practiced the principle of one customer, one exchange. If such problems occur, we have reported it to the corresponding washing company, strengthened the washing of linen, and dealt with the heavily soiled areas. Thank you for your tolerance and generosity. We hope that Liya can meet you again here in the near future. We will try our best to make up for the shortcomings this time and bring you a different stay experience.

Response from Property: Seeing your good comments, I am very happy. Thank you for your support to Xiaoya. Xiaoya feels very happy to have your support and trust. We will continue to improve ourselves and strive to do better. Thank you for meeting you! In the future, Liya wishes you a happy life and all the best! Welcome to visit us next time~

Response from Property: Thank you for your support and love for our store. Companionship is the most lasting confession. Thank you for choosing Liya Hotel Xili Branch. I wish you a happy day and look forward to seeing you next time!

Response from Property: I want to confess to you, I like you, I like you to come, I like you to come often, I wish you peace, joy and happiness. Yaya has been waiting for you here.

Response from Property: Welcome to stay at Liya Hotel. Your praise can make Yaya happy for the whole day. Thank you for your encouragement. Yaya will work harder!

Response from Property: Because of your comments, we feel a little bit happy today without realizing it. It’s a warm feeling. Thank you for your evaluation, Bao. I love you to visit us often!

Response from Property: We are very sorry to hear about your unpleasant experience in our hotel. We attach great importance to the feedback of every guest and are deeply sorry for the trouble you have caused. Regarding the problem of damaged bathroom blinds you mentioned, we admit that this was our negligence. We have recorded this situation and notified the relevant departments for emergency repairs to prevent similar problems from happening again. At the same time, we will also retrain and remind the service attitude of the front desk staff to ensure that they can treat every guest warmly and thoughtfully and provide timely and effective help. We are deeply sorry that we were not able to solve the problem you reported in time. We will contact the relevant departments immediately to ensure that we can better meet the needs of guests in future services. If you have any questions during your stay, please feel free to contact our front desk partners and we will serve you wholeheartedly. Once again, we sincerely apologize for the inconvenience caused to you and thank you for your valuable feedback. We will continue to improve and strive to improve the quality of our service to provide every guest with a more comfortable and pleasant stay experience. If you have any other questions or need further communication, please feel free to contact us. We will do our best to provide you with a satisfactory answer and solution. Thank you again for your feedback and wish you a happy life and smooth work!

Response from Property: Wow, the satisfying experience of my dear is the source of motivation for Yaya XXX's work. Checking in the light industrial design scenes and enjoying massive audio and video, Liya is your first choice. Hehe, I am already looking forward to seeing you next time.