Atour Hotel Shenzhen Nanshan Xili Metro Station Reviews
Atour Hotel Shenzhen Nanshan Xili Metro Station
Building 1, Shiling industrial zone, Xinwei village, Xinwei community, Xili subdistrict, Nanshan District, Shenzhen, Shenzhen, ChinaView Hotel Details
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1 night
Atour Hotel Shenzhen Nanshan Xili Metro Station Guest Reviews
4.8/5
Excellent
1086 review
Verified reviewsLocation4.8
Amenities4.8
Service4.9
Cleanliness4.8
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All Reviews(1086)
Positive reviews(1074)
Reviews with photos/video(84)
Delicious breakfast(150)
Classy environment(112)
Friendly front desk staff(93)
Easy to get around(82)
Many amenities(48)
Perfect for business trips(35)
Close to metro(20)
Tasty restaurant(9)
Negative reviews(12)
Guest User
Superior Room (2 beds)
Stayed in Apr 2024
Family
1 review
Outstanding
Posted on Apr 6, 2024
Good service!
Guest User
Superior Double Room
Stayed in Jun 2023
Business travelers
3 review
Outstanding
Posted on Jun 7, 2023
very good
Lirenci
Superior Double Room
Stayed in Sep 2023
Friends
7 review
Outstanding
Posted on Sep 13, 2023
nice！
Guest User
Superior Double Room
Stayed in Apr 2024
Business travelers
6 review
Outstanding
Posted on Apr 14, 2024
The room is very comfortable, the customer service is very friendly, the breakfast is also good, and the environment gives people a very relaxing feeling, which can relieve the fatigue of the journey. It is really good!
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6/8
Response from Property: Thank you for your support and love for Atour. The depth of feelings is based on mutual trust and mutual security. Your satisfaction is our ultimate goal. Looking forward to seeing you again, dear~
Guest User
Superior Double Room
Stayed in Apr 2024
Solo travelers
3 review
Outstanding
Posted on Apr 6, 2024
The room is very clean, and someone cleans it every day. The breakfast is also delicious and the service is good. It's OK.
Original TextTranslated by Google
Response from Property: Thank you for your trust and support for Atour Hotel Shenzhen Nanshan Xili Subway Station. Every bit of our growth is inseparable from your witness. We will live up to your expectations and do better! Looking forward to your next visit!
吳家小女人
Superior Room (2 beds)
Stayed in Mar 2024
Family
2 review
Great
Posted on Apr 1, 2024
Customer service is very polite. I booked two single beds, so I can have two large and two small beds without being too cramped. In addition, the room did not provide children's slippers and toothbrushes. I called the front desk and hired a robot to deliver them.
The bad thing is that after opening the curtains, you can see garbage.
Original TextTranslated by Google
Response from Property: Thank you for your support and love for Atour. The depth of feelings is based on mutual trust and mutual security. Your satisfaction is our ultimate goal. Looking forward to seeing you again, dear~
Guest User
Superior Room (2 beds)
Stayed in May 2024
Family
2 review
Outstanding
Posted on May 5, 2024
The sanitation is really clean, and the room type was upgraded for free
Original TextTranslated by Google
6/7
Response from Property: Atour aims to create a fresh and comfortable accommodation experience for every guest staying in the hotel, an elegant and open space to relieve your travel fatigue. Seeing your comments, I know that you really love Atour. I hope that you will have the company of Atour in your future journeys. A cup of black tea, a book, and you who love us, bring satisfaction away and leave love in Atour. I hope you can come home often!
Daisy322
Jimu Double Bed Room
Stayed in Mar 2024
Family
47 review
Outstanding
Posted on Mar 24, 2024
It takes 10 minutes to drive to the zoo. The front desk staff has a very good attitude and helps with washing and drying clothes. There are many breakfast options. I am very satisfied with the hotel. The hot water in the bathroom is turned on immediately without waiting. It is also very clean and hygienic. Next time I come to Shenzhen, I will give priority to Atour Hotel.
Original TextTranslated by Google
Response from Property: Thank you for your trust and support for Atour Hotel Shenzhen Nanshan Xili Subway Station. Every bit of our growth is inseparable from your witness. We will live up to your expectations and do better! Looking forward to your next visit~~
Sijiadexiao
Superior Double Room
Stayed in Feb 2024
Friends
1 review
Outstanding
Posted on Feb 17, 2024
The service is thoughtful and the environment is great. We arrived late at night and prepared midnight snacks. There is a gym, a study room, and the Chaoshan food stall opposite is super delicious. They also prepared earplugs for the soundproofing problem, which is very considerate.
Original TextTranslated by Google
Response from Property: Thank you for your trust and support for Atour Hotel Shenzhen Nanshan Xili Subway Station. Every bit of our growth is inseparable from your witness. We will live up to your expectations and do better! Looking forward to your next visit~~
Guest User
Superior Room (2 beds)
Stayed in Dec 2023
Family
2 review
Outstanding
Posted on Dec 27, 2023
The service was great
It’s the first time for a child to come into contact with this phone (Zhong Yousheng)👍🏻
There are many chess pieces to choose from
The environment in the lounge makes me feel reassured about the safety of my children
Original TextTranslated by Google
Response from Property: Thank you for your trust and support for Atour Hotel Shenzhen Nanshan Xili Subway Station. Every bit of our growth is inseparable from your witness. We will live up to your expectations and do better! Looking forward to your next visit~~
Guest User
Superior Room (2 beds)
Stayed in Dec 2023
Family
20 review
Outstanding
Posted on Dec 26, 2023
Warm hotel, very convenient around, 700 meters walk to the No. 5 and No. 7 subway stations, you can go to all the attractions in Shenzhen. Breakfast buffet, good coffee.
Original TextTranslated by Google
Response from Property: Thank you for your trust and support for Atour Hotel Shenzhen Nanshan Xili Subway Station. Every bit of our growth is inseparable from your witness. We will live up to your expectations and do better! Looking forward to your next visit~~
Guest User
Featured Room (2 beds)
Stayed in Dec 2023
Family
2 review
Very Good
Posted on Dec 24, 2023
Not bad~very happy🥳The kids are so happy
This room has a big screen for watching TV and movies.
just like being in a movie theater
The staff are also kind and will try their best to meet your needs~
It turns out there is a contact electrical appliance on the table.
You can charge the battery even without a conversion plug
Breakfast could be more diverse, but the kids thought it was just so-so
But everything is fine👍🏽
Original TextTranslated by Google
Response from Property: Thank you for your trust and support for Atour Hotel Shenzhen Nanshan Xili Subway Station. Every bit of our growth is inseparable from your witness. We will live up to your expectations and do better! Looking forward to your next visit~~~~
Cysangelll
Superior Double Room
Stayed in Dec 2023
Couples
5 review
Amazing
Posted on Dec 16, 2023
Hotel new clean
Warm design
Free breakfast was given to us
Complete room equipment
Different potential also has usb plug
Smart home can control room-wide lights and curtains
Highly recommend everyone to stay
Original TextTranslated by Google
6/8
Response from Property: Giving roses to others leaves a lingering fragrance on your hands. Your praise is the greatest support and encouragement to us. It will also be the driving force for our continuous progress. I look forward to your visit again.
Guest User
Elegant Room
Stayed in Oct 2023
Couples
19 review
Outstanding
Posted on Oct 21, 2023
The room is clean and has no odor, the front desk service is attentive, the breakfast is also delicious, the toilet paper feels high-end, the in-room supplies are all cooperated with the brand, I walked around the hotel, the decoration is all thoughtful, the electric curtain robot The food delivery is all modern and well-equipped, highly recommended!
Original TextTranslated by Google
6/13
Response from Property: Hotel reply:
Hotel reply: Your five-star praise is like the warm sun in winter that makes Xiaoduo excited. Every scene and moment of the journey can make people feel that life is so simple. The breakfast soaked in sunshine, the traffic without congestion, the comfortable and breathable room and bedding, will you feel lucky to choose Xiaoduo's home. Xiaoduo cares about your every step, every meal and every night, and looks forward to your return O(∩_∩)O
Guest User
Jimu Double Bed Room
Stayed in Nov 2023
Family
1 review
Outstanding
Posted on Nov 12, 2023
The breakfast is diverse, the front desk service is very good, there is a baby bathtub available, and the transportation is convenient! Awesome!
Original TextTranslated by Google
Response from Property: Your five-star review is like the warm sun in winter that makes Xiaoduo excited. Every scene and moment of the journey can make people feel that life is so simple. The breakfast soaked in sunshine, the traffic without congestion, the comfortable and breathable room and bedding, will you be glad that you chose Xiaoduo's home? Xiaoduo cares about your every step, every meal and every night.
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