Guest User
November 20, 2024
Terrible stay. Didn't seem very lively upon entering, you could count the people in the bar/restaurant area on one hand, for a Friday night seemed strange and not convincing. The receptionist wasn't very accommodating at all and shooed us off to our room shortly after everything was all okay with check in. The room was small. The mattress was incredibly lumpy, you could really feel the springs digging in and it over hung the actual bed frame underneath which I've never ever come across. The bathroom was very poor, the fixtures were hanging off the walls, the workmanship in the bathroom and the shower was incredibly poor and it looked awful, this was a theme continuing into the bedroom itself making it not a nice place to be. I think maybe the cleaners need a bit more attention to detail as the room was filthy, everywhere you looked dust was gathering. On returning from dinner, as we felt if the food was as bad as the rooms we certainly wouldn't eat there and plus they don't do food past 8pm, we noticed what the receptionist failed to mention earlier was to enter our registration into the tablet for the parking. However very conveniently the hotel and bar area was all locked down and couldn't access the tablet, this was only just after 9pm and it says it is all locked and closed at 10pm. We have recently found out we have a parking charge, obviously, you cannot make it up. As you have guessed we certainly wont be staying again, I advise others to as well