Lavande Hotel (Shijiazhuang North Tianshan street Lecheng store) Reviews
Lavande Hotel (Shijiazhuang North Tianshan street Lecheng store)
No.36-1, Kaiyu International, Lecheng, International Trade City, No.36, Tianshan North Street, Chang'an District, Shijiazhuang, Hebei, ChinaView Hotel Details
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Lavande Hotel (Shijiazhuang North Tianshan street Lecheng store) Guest Reviews
4.6/5
Very Good
1230 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(1230)
Positive reviews(1180)
Reviews with photos/video(86)
Friendly front desk staff(71)
Delicious breakfast(49)
Large rooms(48)
Convenient parking(41)
Many amenities(32)
Average sound insulation(21)
Perfect for business trips(17)
Nice shower(17)
Negative reviews(50)
Guest User
Superior Double Bed Room (Derucci Mattress + Smart Control + Air Purifier + Tv Projection)
Response from Property: 想您之所想,及您之所及,我想這或許就是服務的最完美境界了吧!來到麗楓,衹要您住的舒服,住得放心,住的滿意,那對於小麗們來説就是最大的滿足了,感謝親的評價,期待您的下次入住,祝您生活愉快哦~
Dr. Bellz
Deluxe Twin Room (Derucci Mattress + Smart Control + Air Purifier + Tv Projection)
Stayed in Sep 2023
Booked for others
19 review
5.0/5
Outstanding
Posted on 8 Sep 2023
The hotel is nice and comfortable. The staff were friendly. The room and bathroom was clean. The breakfast was okay
Response from Property: Thank you very much, welcome to our hotel, the service is not good, please forgive me, looking forward to your visit again, I wish you a happy life
Anonymous User
Deluxe Double Bed Room (Derucci Mattress + Smart Control + Air Purifier + Tv Projection)
Stayed in Ogo 2023
Business travelers
7 review
4.7/5
Amazing
Posted on 28 Ogo 2023
Clean and nice room. Music while shower. Will stay here again next time
Response from Property: Thank you very mach,Welcom to here, next. You recognition is the greatest support for us
Guest User
Deluxe Double Bed Room (Derucci Mattress + Smart Control + Air Purifier + Tv Projection)
Stayed in Nov 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on 17 Nov 2023
Cheap price but a lot of things in the room
Response from Property: Thank you very much for your comments, your recognition is our greatest encouragement, we are very welcome to visit the hotel again, sincerely wish you a happy life
LucasDSR
Superior Double Bed Room (Derucci Mattress + Smart Control + Air Purifier + Tv Projection)
Stayed in Dis 2023
Solo travelers
2 review
4.7/5
Amazing
Posted on 2 Feb 2024
Good hotel
Response from Property: 小麗读完您的反馈,小麗心中万分狂喜,就好像千里马等待已久终于遇上了欣赏它的伯乐!从您的字里行间小麗看出您一定是温暖且心思细腻的人,我们把最好的东西都用在了您的使用感受上,温馨、实在却不浮华,您的感受以及满意就是对我们最大的肯定!我们会继续努力!如果您喜欢小麗的风格可以带回家的、嘿嘿~麗枫,旅途中的家,我们相约下次~~
Guest User
Deluxe Double Bed Room (Derucci Mattress + Smart Control + Air Purifier + Tv Projection)
Stayed in Apr 2024
Family
19 review
4.7/5
Amazing
Posted on 7 Apr 2024
The faucet is not easy to use, the bathroom floor tiles are not non-slip, and the shower door should be changed to a sliding door to save space. The room is dimly lit. It is convenient to buy clothes in the clothing store next to it
Original TextTranslated by Google
Response from Property: Dear guest, welcome to stay with us. We apologize for the unpleasant experience you have had. We humbly accept your comments and look forward to seeing you again. Wish you a happy life.
Guest User
Deluxe Twin Room (Derucci Mattress + Smart Control + Air Purifier + Tv Projection)
Stayed in Mac 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on 18 Mac 2024
The hotel environment is very good, very quiet, convenient transportation, and the breakfast tastes good
Original TextTranslated by Google
Response from Property: Thinking about what you think and achieving what you want, I think this may be the most perfect state of service! When you come to Lavande, as long as you live comfortably, rest assured, and are satisfied, it will be the greatest satisfaction for Xiaoli. Thank you for your review. I look forward to your next stay. I wish you a happy life.
Xiangcai~no
Deluxe Twin Room (Derucci Mattress + Smart Control + Air Purifier + Tv Projection)
Stayed in Feb 2024
Family
18 review
1.0/5
Posted on 25 Feb 2024
The room was dirty and messy, and the service was lacking. Guests were often locked out of the door and couldn't get out of the elevator. When problems arise, none of the management staff solves the problem. They blame each other, smile and don't take it seriously. I guess it doesn't matter if the hotel has too many customer complaints.
To deceive consumers and say that free parking spaces are provided, they just ask you to find a parking space at the door of the hotel. There is a traffic police sticker posted at the door of the hotel. If you damage your car, you will be responsible for it. Is this called providing free parking spaces?
Original TextTranslated by Google
Response from Property: Hello dear, thank you for staying at Lavande Hotel Shijiazhuang International Trade City. The hotel is open for business and welcomes guests from all directions. In the spirit of honest management, the hotel is divided into south gate and north gate, both of which can reach the hotel parking lot. Customers reported free parking. Parking is available around the hotel building. A warm reminder at the door is as follows: "The entrance to the hotel is a blind lane. Parking is prohibited. Traffic police will post a sign." For all those with driver's licenses, the driving instructor also taught us this lesson. Blind lanes No parking allowed. This is not what you described as "car damage at your own risk". We look forward to sincere communication with you. Lavande is only setting out for a better future. Best wishes!
Leechson
Family Room (Derucci Mattress + Smart Control + Air Purifier + Tv Projection)
Stayed in Feb 2024
Family
1 review
4.0/5
Very Good
Posted on 15 Feb 2024
The room is spacious, bright and comfortable, clean and tidy, with complete furniture and appliances, two beds of suitable height, air conditioning can be hot and cold. The hot water in the bathroom also heats up quickly, and the overall experience is good.
Original TextTranslated by Google
Response from Property: Thinking about what you think and achieving what you want, I think this may be the most perfect state of service! When you come to Lavande, as long as you live comfortably, rest assured, and are satisfied, it will be the greatest satisfaction for Xiaoli. Thank you for your review. I look forward to your next stay. I wish you a happy life.
Guest User
Deluxe Double Bed Room (Derucci Mattress + Smart Control + Air Purifier + Tv Projection)
Stayed in Dis 2023
Other
3 review
5.0/5
Outstanding
Posted on 19 Dis 2023
The front desk lady was very friendly and provided hot towels when checking in. The lobby was a bit cold though.
Original TextTranslated by Google
Response from Property: Thinking about what you think and achieving what you want, I think this may be the most perfect state of service! When you come to Lavande, as long as you live comfortably, rest assured, and are satisfied, it will be the greatest satisfaction for Xiaoli. Thank you for your review. I look forward to your next stay. I wish you a happy life.
Anonymous User
Deluxe Twin Room (Derucci Mattress + Smart Control + Air Purifier + Tv Projection)
Stayed in Feb 2024
Family
9 review
5.0/5
Outstanding
Posted on 13 Feb 2024
The facilities are good and close to the trade city.
Original TextTranslated by Google
Response from Property: Thinking about what you think and achieving what you want, I think this may be the most perfect state of service! When you come to Lavande, as long as you live comfortably, rest assured, and are satisfied, it will be the greatest satisfaction for Xiaoli. Thank you for your review. I look forward to your next stay. I wish you a happy life.
Guest User
T Exclusive Experience Room (Gentlemen's Edition) (Derucci Mattress + Smart Control + Air Purifier + Tv Projection)
Stayed in Dis 2023
Business travelers
48 review
5.0/5
Outstanding
Posted on 4 Dis 2023
The hotel is located between the Provincial Museum and Zhengding Ancient City. The rooms are in very good sanitary conditions, with new hardware facilities, refrigerators, two bathrooms, large rooms, comfortable living, high floors, and wide views. The lobby staff is very friendly
Original TextTranslated by Google
Response from Property: It is Xiaoli's greatest honor to receive such warm praise from you, and your satisfaction is our service goal. Lili not only provides good services to hotel guests, but also to friends like you. To provide a higher level of service, Xiaoli will not disappoint your praise. Keep up the hard work and look forward to your visit again!
Anonymous User
Superior Double Bed Room (Derucci Mattress + Smart Control + Air Purifier + Tv Projection)
Stayed in Mei 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on 15 Mei 2024
I went to the night market in Guojizhuang and chose this hotel. It didn't disappoint me. The room was clean and had a lavender scent. I liked it. I went to the restaurant to have breakfast in the morning. The aunt was very friendly. It was a happy stay.
Original TextTranslated by Google
Response from Property: It is Xiaoli's greatest honor to receive such warm praise from you, and your satisfaction is our service goal. Lili not only provides good services to hotel guests, but also to friends like you. To provide a higher level of service, Xiaoli will not disappoint your praise. Keep up the hard work and look forward to your visit again!
Guest User
Superior Double Bed Room (Derucci Mattress + Smart Control + Air Purifier + Tv Projection)
Stayed in Mei 2024
Family
10 review
5.0/5
Outstanding
Posted on 14 Mei 2024
I brought my children to visit No. 45 Middle School. It is very close to the hotel. The children like it very much. The room audio system can be connected to the mobile phone Bluetooth to play music. The big bed booked by a family of three is very comfortable to sleep on. The price is not high and it is worth recommending.
Original TextTranslated by Google
Response from Property: Thank you for your recognition and praise. Each of our partners will provide the best service experience to the guests with the best attitude. Xiaoli is here to look forward to your arrival.
Anonymous User
Superior Double Bed Room (Derucci Mattress + Smart Control + Air Purifier + Tv Projection)
Stayed in Mei 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on 14 Mei 2024
I just placed an order and booked a room, and the waiter called me, added WeChat, gave me the location, and recommended the best route. The service was really good. The room had a lavender scent, which was nice. I bought a bottle when I left. It was a very pleasant experience.
Original TextTranslated by Google
Response from Property: Thank you dear, thank you for your support to us! When you feel exhausted after a day of running around outside, I am glad that Xiaoli can share the burden for you. The fragrance of lavender helps you fall asleep, and the body of nature accompanies you in your dreams. It turns out that happiness can be so simple, and full happiness is prepared for you, which will only increase rather than decrease. May the years be peaceful, smile peacefully, and wish you a happy life and all the best~