Hotel Poinisuk

Booking done by Kesari tours & travels.Room no. 204 is just too small with no space to move around. Room window was opening in a duct area. Room for family has two twin beds joined which was too uncomfortable. Hot water provision was bad. Tap water has to be turned ON for about 15 - 20 mins for water to get hot that causes wastage of water.

The vibe and atmosphere at their restaurant can never disappoint you.. went here 5 years back and now this year.. this seems to be the best place for live/ karaoke perfor***ces. Good is also amazing and satisfies one’s taste buds completely!

I booked a room in this hotel through a reference but my experience was not good. My reasons are listed below. 1: The hotel ran out of water in the morning. This has never happened with since I habe started yravelling for business for the past 22 years. When you charge close to 4K, then you should ensure the basics like water supply and electricity. 2: I was also kept waiting for 45 minutes for black color water. I finally bought mineral water bottles for brushing etc. After a long wait they p4oduced a clean bucket full.of water. This entire experience pushed us 90 minutes behind schedule. 3: For breakfast we had to order rather than serve our selves . This service was extremely slow. This is not expected specially at 9am. The hotel should be prepared for serving guests at 7 am. 4: Check out process was slow. No wonder what will happen if there are 10 guests at a time. 5: The 2 stars are for the comfortable bed.

A.C was not working no ventilation, Food was horrible and breakfast I don't know what to say, Except the location everything was a nightmare, Attention Hotel owner Your hotel is in bad hands. Service is Good but food and everything was horrible

I am very thankful to you Mr Richmond for being very helpful to us during our stay @Poinisuk... You have been helping us in all aspects throughout our Trip... But not just today but I had know you @ Poinisuk since ***y years but this time it's my honor to return you a small gifts through this simple review... We will be meeting again in future brother @Poinisuk and we as family will hope you still be there... Thank you🤝👏👍🙏...

Had dinner at Dopwai restaurant with my boyfriend. Service and food provided was excellent. Good parking space. Good view from the restaurant overlooking the city. Lovely doh tyrkhong and Khasi food at the restaurant.

Rooms are very small but well maintained, clean. No good view from the rooms. Bathroom latches needs repair/replacement. Staff are very polite, helpful and prompt. Room service is good. They have laundry facility and it's very good. Food is very good. Wifi facility is very poor. We stayed here for 3 nights and observed, there is no need to ask them to clean the room. They will do it without asking. Overall satisfied.

Hotel Poinisuk ticks all the boxes - location, cleanliness, room size, courteous staff, good food. Rooms are large, well appointed and clean. Bathrooms are ok, though some of the fixtures like the bathtub look in need of replacement. The daily breakfast spread has enough choices for every palate. The rooftop lounge restaurant serves great food in the evening. Great ambience too. The hotel staff is very friendly, smiling and helpful. All in all, the stay was a very pleasant one, would stay here again if I had to.

A relatively narrow road which is known as the Laitumkhrah main road leads to the hotel. This road is of historical importance in the sense that the British made and used this road for their horses to go down to Polo grounds via the Goralane-assam rifles roads. Frankly speaking, you might even miss the hotel entry if you are not aware. It stands parallel to the main road right before the main chowk (Police Point). Hotel Poinisuk is in the heart of the city, in Laitumkhrah, beside the Laitumkrah Post Office. They have a big parking space in the basement. Our driver dropped us in the parking. And immediately we had bell boys from the hotel tend to us. The entrance to the hotel is pretty with lots of plants ***** the walls. The lobby was chic and well decorated like any 3 or 4 star hotel. they also have a metal detector at the entry, which buzzes every time you cross it. They have installed automatic sanitizer dispensers everywhere around the hotel. At first glance you will like what you see in the lobby. The local ladies at the reception were in traditional outfit and welcomed us. We had a corporate booking in the hotel so we were entitled to the premier rooms with balconies. The formalities included giving them the dual vaccination reports, ID card and reservation email. We were given 3 rooms, two at 3rd floor and one at the second floor. We took the lift to our respective floors while the bell boys brought in our luggage later. The boys were very cordial and helpful. Since we got the premier rooms, the size was pretty big. It had a double bed, flatscreen tv, mini refrigerator, safety vault, big cupboard, electric kettle, a separate seating section with plush sofas, a small table and chair and a small balcony. They have ample plug points so it feels like a boon for people like me carrying N number of gadgets. The bathroom is also pretty spacious with a big bathtub and hand shower and a separate shower section. Standard set of toiletries were provided in the bathroom. At first glance the room definitely looked premium. But the trouble started soon after. Out of the 3 rooms, ours was the one which had a bunch of problems from day one. Since they only had 4 premier rooms and none empty they couldn't move us around. The first problem detected was the door to the balcony didn't close, so at night it would be a problem when the temperature dropped. The second problem was that the key card when inserted in the power slot would not work at times, hence we were not able to switch on the lights at times. The third problem was the bedside power switches were made in a funny ***ner and you wouldn't really understand which is a functional switch because it looks flat like a empty slot on the board. And finally to get hot water you have to keep the geyser running all day long and even after that let the water flow for about 5-10 minutes before hot water started. So over the 2 days of our stay in Poinisukh we had to call for housekeeping staff multiple t