Grand Mercure Ise-Shima Resort & Spa Reviews

The front desk's customer service was not so good. Maybe they were still new! I wish they would practice a bit more. I had a child with me, so if there were no children's clothes in the room, I wish they would have told me when I checked in. Then I wouldn't have to go and get them every time. If they could just fix that, I think they could provide better customer service.  Please do your best.

It was a shame that the breakfast was so crowded that I wondered if there was a way to make it run more smoothly.

The parking lot was very crowded, so we parked a little far from the entrance, but it would be convenient to have a cart to carry luggage in the far parking lot. The room was clean, and the view outside the window was good, so we were satisfied. The bathroom was old-fashioned. We only had breakfast, but I thought it was good that they handled it very smoothly during busy times. There was a wide variety of food, and all of it was delicious. They also had fun donuts for children, which I think would be great for families with children. I guess it hasn't been long since the hotel changed, but it comes up when you search online, but it doesn't come up on the map app, so I hope the name will appear on the map soon! There were many Phalaenopsis orchids in the lobby to celebrate the opening, but the hotel as a whole didn't seem to be displayed yet. The staff were very friendly and the service was smooth.

Very bad hotel, bathroom is very small,

息子と私が風邪でキャンセルになり、連絡したところ電話対応はあまり良くありませんでしたが、 ホテルに宿泊者した夫と娘は、とても綺麗で凄く良かったと話してくれました。 また機会があれば宿泊させて頂きます。