The hotel is very good for stay and it would be memorable for the excellent service the staff and the front desk would offer. The room prices are reasonable, i would say very competitive also, for the service and amenities they offer. The hotel reminds you of the excellent amenities the real three star hotels of a decade or two ago would offer, with large rooms and all functioning amenities like daily housekeeping. However the flip side is that there is no wifi in the rooms, nor is there good mobile signal, making it quite difficult to enjoy your work sitting in bed and relaxing. However the lobby and restaurant offer wifi which is quite good, you can get your urgent work done from here. We found the restaurant quite expensive and relied on going out for food, there are good dhabas near bus stand. The hotel deserves a perfect 5 rating, if these two things are addressed. The location is ideal for tourists who want to explore the heart of shimla.