Hotels Near Shitsugei Suyama Motohisa in Shiojiri

２ I stayed for the first time in a year. The room is kept clean and I like it. I was a little worried that the man at the front desk at check-in was a little unfriendly, but there was no problem other than that. Perhaps it was a corona wreck, restricting admission to the large communal bath, only ３ lockers were available, but when I went there was no one and it was reserved. The hot water was a little hot, and I was able to warm my body in the cold waves. The air conditioner in the guest room was a little bad and it took a while to warm up. Breakfast was over ８, but there were some side dishes. I thought it was suitable for free breakfast and the low accommodation fee. By the way, the signboard light at the top of the building is off, so if you are using it for the first time, you need to be careful.

The customer service was very good. I felt polite and sincere. The meal was similar and great. The quality of dinner was high and the menu for children was also considered. Breakfast was delicious regardless of which one was eaten. The customer service and the meal are very satisfactory. I was a little worried about the oldness of the building itself, but I took a room with a view of Lake Suwa, so I could enjoy the scenery.

~7min walk from Matsumoto station with many food options nearby, on usual days. We went on 31 Dec to 1 Jan and the streets were empty; shops were 99% closed, except for Parco / big malls. Hotel staffs were super helpful and friendly. I loved the shoe locker concept at the main entrance of the hotel; you lock your shoes and go barefooted around the hotel. Hotel staff assisted to check on available restaurant opening hours, as well as reservation on 31 Dec since we weren't sure if places were open. Onsen (both indoor and outdoor) was the best, coupled with complimentary laundry facility (dryer at 100yen). Shampoo and body wash were all available for use. There are vending machines at the common area outside the bathroom. Complimentary ramen at night (do check with the hotel on the timing). Soba over new year's countdown at midnight was yummy. Wonderful overall experience. Will explore Onyado in other cities in future!

This hotel was booked as part of tour of Japan and we were there for only 1 night. As a solo traveller I was allocated a single room which was very small. It did however have a large bed which based on the space available was probably too big for the room. In order to get my case open to just get a small number of items I needed for one night I had to rearrange the chair and table so I could get the case open. The “closet” if you can call it that, was so small it only had 3 hangers and was probably only about 18inches wide right next to the door. I wouldn’t want to stay in this room more than one night. On the basis you pay a single supplement I find it poor that we solo travellers are given such small and inadequate rooms. In addition, as a tour from the UK, hardly anyone spoke English so it was hard to get the staff to understand when something went wrong, like my kettle which wasn’t working. In credit to the Reception staff, once I finally managed to get him to understand the problem he resolved it very quickly. Finally when we went to breakfast at 7.45am they were already full and we had to wait about 10 mins or so, then a number of the breakfast items had run out. There were 2 coach tours in and they didn’t seem to be able to cope or cater for the amount of people there. I did find the staff very friendly and helpful, so it certainly isn’t their fault. I wouldn’t recommend it for solo travellers.

This Hotel is only a 5 minute walk to the main station making it ideal for travellers using public transport. Its quite a modern hotel with well furnished rooms although probably better suited for single occupancy as the bed is against the wall making a difficult exit for one of you during the night. If you stay less than 3 nights there isnt a maid service but you leave your dirty towels and rubbish outside your room in the morning and clean towels are there upon your return later in the day, initially we thought it a bit odd but it meant we didn’t have to tidy our room before the cleaners came in lol. There is a coffee service in reception in the mornings and the hotel does provide complimentary items i.e. hair bobbles, razor etc. We were room only here so cant comment on the food.

Check-in uses an automatic check-in machine, but even when I entered the building, the front desk staff just looked silently and didn't even greet me. Also, the guests who tried to check in at the front desk were cold to use the check-in machine. (If you don't support check-in at the front desk, you don't need ２ people at the counter. １ Why don't you stand at the person check-in machine and guide you?) Alpico Hotel Group ”Shoho” It was the decisive factor to use the large bath, but only 10 people can be used per free transfer bus １ flight (１ day ２ flight), and there was no explanation from the front staff. The rooms were not cleaned, dust was accumulated on the desk, refrigerator, and the head of the bed, and the mirror was not wiped. (I went to the front desk and borrowed a rag and cleaned it myself)

The staff and service were very appreciated. We forget some stuff in the room and the hotel staff tried so hard to find it and gave us back despite we already check out. The room was clean and comfortable. The location was very close to the train station with a few minutes walk. We really appreciated our stay and will visit again for sure. 😊

Less than 5 minutes walk from JR station, my moderate twin room is very spacious and comes with a work desk. Beddings are very comfortable and plenty of amenities are provided. They even have complimentary supper service at night. We didn't get to try the breakfast but they look great with a lot of varieties. This is a great place to stay in Matsumoto.

I used it for a family trip during the spring break. There is a charge because I came by car, but I was able to park in the parking lot and go sightseeing at Matsumoto Castle and Matsumoto Station. It's a good walk course. The parking lot and the front desk 々 were all kind. The room was newly renewed so it was very clean and I was grateful that almost all the equipment I needed was available. The breakfast at Gust was delicious. I would like to stay when I visit Nagano Prefecture from now on

This was one of the more ‘traditional’ hotels in which we stayed. It was on the older side. Our room was in what was described as the annexe. It was a Nice room of decent size. As is typical in Japan everything was provided plus the extra bonus of chargers and a blue tooth speaker if wanted. It was the only hotel during our stay to provide a Nespresso machine. . Very traditional pyjamas i Liked the room as there was a lobby area in which we could accommodate and easily access suitcases without falling over them. There was a Decent size bathroom with a small bath and shower. The whole room was very clean except for some mould on bathroom tiles. The Shower is good if your height is up to about 6’ 2”. Shower head holes needed bit of lime scale cleaning to flow better. Please note- the shower is in deep raised bath. This was Harder for a short person to get in and out. I Thought I would slip so installation of a grab handle or step would be very helpful. The Beds were very comfortable and the single beds are 4’ which is a good size. The Room did get cold but good heating provided. Plenty of plugs. Room was Very quiet. Breakfast mainly traditional Japanese but some limited western food available. Very good Japanese breakfast. Public baths are on site . There is free Shuttle departing at fixed times to the station which you pre book. Suggest you book the night before. There is a small Cafe attached to the hotel with a small shop. Good atmosphere. Very helpful staff. Location within walking distance of anything you want to see in Matsumoto and the station.